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Data on UK Visas and Immigration (UKVI) customer service operations.
OISC online presentation on expectations in consumer care
Eligible health and social care providers can order PPE through the portal to meet the increased need that has arisen as a result of the COVID-19 pandemic.
Data on UK Visas and Immigration customer service operations.
How organisations can report and manage operational issues on PSN.
Guidance including contingency arrangements for our online system for civil and family certificated legal aid work.
Customer service standards for work visa applications if you're applying from inside or outside the UK.
How we work with buyers and suppliers to improve the way technology is bought across government and the public sector.
Customer service standards for Ukraine visa applications if you're applying from outside the UK.
Guide for suppliers on a Crown Commercial Service (CCS) commercial agreement, who supply common goods and services to the public sector.
Customer service standards for settlement applications for the UK.
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