Official Statistics

Housing Benefit and Council Tax Benefit: statistics on speed of processing 2011-12

Measure of the average time it took to process new claims and changes of circumstances throughout the year.

• From: Department for Work and Pensions
• Published: 24 July 2012

Documents

Statistical release: quarter 4, 2011/12

PDF, 42 KB, 3 pages

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Additional tables: quarter 4, 2011/12

MS Excel Spreadsheet, 942 KB

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Statistical release: quarter 3, 2011/12

PDF, 29.6 KB, 3 pages

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Additional tables: quarter 3, 2011/12

MS Excel Spreadsheet, 883 KB

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Statistical release: quarter 2, 2011/12

PDF, 31.9 KB, 3 pages

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Additional tables: quarter 2, 2011/12

MS Excel Spreadsheet, 658 KB

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Statistical release: quarter 1, 2011/12

PDF, 24 KB, 3 pages

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Additional tables: quarter 1, 2011/12

MS Excel Spreadsheet, 866 KB

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Details

These publications contain official statistics we’ve produced on the Right Time Indicator (RTI) performance measure. The information is published as a mean average processing time in calendar days for each local authority, rounded to the nearest day. The average processing times for new claims and changes are also shown separately from the combined RTI measure.

Published 24 July 2012