Self-referral process and third-party referrals
If you are a service person who would like support from Veterans UK (delivered by VWS or DTS depending on the nature of the enquiry), you can refer yourself using the DTRP Form 2.
Documents
Details
The DTRP form can also be used by a family member of a service person or a third party organisation who would like to access support for a service person or family member.
If you are unsure whether you should make a referral, please speak to your Chain of Command within the unit or email DBSVets-DTS-Central@mod.gov.uk
This form is to be used by:
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a service leaver seeking support for themselves
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a family member of a service person seeking support for themselves
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a family member of a service leaver seeking support for the service person in their family
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MOD Contractors/Partners involved in (pre or post) discharge processes who identify service personnel and their families requiring additional support with transition issues who do not have access to MODNet. For those contractors/partners who do have access to MODNet, please use the in-service-referral process (see above).
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any public or third sector organisation in contact with a Service leaver or family member who may benefit from support from DTS or VWS.
Download and fill in Self Referral/Third Party Referral Form (DTRP Form 2). The form comes with notes telling you how to fill it in.
What happens next
Once a form is received, Veterans UK will:
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review referrals and decide if a response is required by VWS (in the case of clients with severe physical or psychological disablement or those considered as having an enduring welfare need with which they will require support post-service) or DTS in all other cases
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make contact with the person who made the referral/and or the person that the referral relates to for an initial discussion within five working days
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identify issues and determine action already underway by the referring authority/unit
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assist the person (preferably in partnership with their family and Chain of Command) with their issues and maintain contact with all parties as far as possible.
Throughout, Veterans UK will aim to develop independence by providing appropriate information and help facilitate a successful transition to civilian life. Whilst still serving, ultimate responsibility for a service person remains with their Chain of Command.
DTS will assist in securing appropriate support until discharge and then DTS and or VWS will continue to support the service person into civilian life as appropriate on a case-by-case basis.