Guidance

OISC Consumer Satisfaction Online Presentation

What is consumer satisfaction and how it is achieved.

Documents

Consumer Satisfaction online presentation (Word version)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@oisc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Updates to this page

Published 27 April 2018
Last updated 21 March 2019 + show all updates
  1. Minor amends to documents

  2. New page with presentation and associated documentation

  3. First published.

Sign up for emails or print this page