Research and analysis

Compliance Perceptions Survey: Merchant Acquirers and Transparent Benchmarking

Follow up to the 2012 quantitative survey, to understand SMEs reaction to use of Merchant Acquirers data and transparent benchmarking.

From:
HM Revenue & Customs
Published
25 March 2014

Documents

Compliance Perceptions Survey: Merchant Acquirers and Transparent Benchmarking

Ref: HMRC Research Report 307

PDF, 541 KB, 56 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This research provided the qualitative follow-up to HMRC’s 2012 Compliance Perception Survey, with 30 face-to-face interviews conducted with Small and Medium-sized Enterprises (SMEs). The project explored trends emerging from the survey in more depth, as well as reactions to two new strategic areas:

  • the introduction of Merchant Acquirers data as a tool for detection and deterrence
  • the use of transparent benchmarking to assist compliance
Published 25 March 2014