Complaints and appeals
Services
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Contact details, webchat and helplines for enquiries with HMRC on tax, Self Assessment, Child Benefit or tax credits (including Welsh language services).
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Complain to HMRC about the service you received: what you need to do, what happens when you complain, disagree with a decision
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Contact HM Revenue and Customs if you cannot pay your tax bill - get more time to pay or pay in instalments.
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Appeal to the independent Social Security and Child Support tribunal about a benefit decision: what happens at the hearing, getting a decision, if you do not agree
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Complain about the Child Benefit Office - online complaint form, complaints address and telephone number