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To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
Steps to help grow your business - finding finance, mentors, increasing sales and developing products and services
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Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
Find out if you’re a trust or company service provider who needs to register for supervision with HMRC under the money laundering regulations.
How to carry out checks on your business and customers, and what records you must keep to prevent money laundering.
Check the goods you export from the UK meet the relevant rules of origin and provide proof of where the goods originate from.
Find out the information you must give to customers on food products and how to give it.
Doorstep selling, regulations, written notice of the right to cancel, exemptions, penalties
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
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