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The Regulator of Social Housing publishes assessments on how well registered landlords are meeting regulatory standards.
These Directions require the regulator to set a rent standard for registered providers of social housing.
How we carry out inspections of landlords
This rent standard applies from 1 April 2023 to 31 March 2024
RSH collects data from registered providers of social housing to inform its operational approach to regulating its standards.
What is involved in regulatory judgements and gradings
This page includes the Governance and Financial Viability Standard that registered providers of social housing must comply with alongside a supporting Code of Practice.
What we do and how we approach regulating landlords.
Details of the current rent standard
What to do if you want to make a complaint, a referral or a self-referral.
New law will strengthen powers to tackle failing social landlords and tenants living in unsafe homes will be better supported by the Regulator.
Proposals on standards registered providers must meet so tenants live in safe, quality homes, have choice and protection, and can hold landlords to account.
What to do if you live in social housing and you have a problem with your home or landlord
Methodology landlords may choose to follow when considering how to meet the consumer standards requirement on the provision of information to tenants.
Frequently asked questions about the Tenant Satisfaction Measures.
This note includes the value for money metrics that providers must report on as part of their Annual Accounts reporting and also explains how to calculate the metrics.
What to do if you want to complain about a service delivered by the Regulator of Social Housing.
This document details the basis upon which providers are required to conduct tenant perception surveys to generate a subset of TSMs (tenant perception measures).
Data on stock owned and managed by registered providers in England on 31 March 2023
Our plan for undertaking landlord inspections.
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