We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Optimise your API service level indicators based on your user needs.
If you’re an agent, use HMRC’s service dashboard to check current processing times and service levels for post and online requests.
Information on required service standards, including social value KPIs.
A consultation on implementing minimum service levels for passenger rail services during periods of strike action.
Guidance for employers, trade unions and workers on issuing work notices in relation to minimum service levels during strike action.
The Cabinet Office aims to meet the following SLAs for approvals that use version 4 of the spend controls guidance.
Performance data against the regulator's service standards for each financial year
Information about applying the Strikes (Minimum Service Levels: Passenger Railway Services) Regulations 2023 in practice.
A new consultation, launched today, will advise unions on reasonable steps they should take to ensure minimum service levels are achieved during strike action.
Guidance for local authority CCTV system owners and police forces to work towards when compiling service level agreements.
Consultation on draft Code of Practice outlining steps a trade union should take to comply with the Strikes (Minimum Service Levels) Act 2023.
Performance data against the Regulator of Social Housing's service standards for 2022-2023
We are seeking views on the most appropriate approach for delivering minimum service levels in education services and evidence on the impact of strike action.
Performance data against the Regulator of Social Housing's service standards for 2021-2022
Regulations laid to address strike action in passenger rail.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey.