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Data, Freedom of Information releases and corporate reports
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Find out which country’s VAT rules to use when supplying services abroad.
Procurement options for gas, electricity and liquid fuel available from the Crown Commercial Service for public sector organisations.
How to use a risk-based approach to carry out compulsory risk assessments of your business.
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
Find out which stocks and shares you can purchase, make or hold in an investor's stocks and shares ISA.
How to charge or reclaim VAT if you offer your customers payments in advance, instalments, deposits, or credit sales.
For the first time, over 1.2 million ‘eligible’ non-household customers in England can choose their water supplier (from 3 April 2017).
How we work with buyers and suppliers to improve the way technology is bought across government and the public sector.
Find out how UK Export Finance works with banks and brokers to make exports happen.
Check a list of software developers who can provide Customs Declaration Service and Customs Handling of Import and Export Freight (CHIEF) software.
Rules for online and distance selling for businesses
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
When to apply the off-payroll working rules (IR35) if you receive services from a worker through their intermediary.
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
Guidance for installers about the OZEV electric vehicle chargepoint and infrastructure grants
Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
Understand and avoid all types of anti-competitive and cartel activity including price-fixing, collusion, bid-ridding and sharing markets. Know how to report concerns to the CMA.
The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.
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