We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
If you sell a customer a product or a service, you need to give them an…
Your invoice must include: a unique identification number your company…
Your right to be paid You can set your own payment terms, such as…
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
SLC issues guidance for repayment customers and answers common questions.
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
Find out if you need to pay VAT when you sell goods to customers in the UK using an online marketplace.
How to find export opportunities and overseas customers for your business on great.gov.uk: get help selling online overseas, get help from a trade specialist.
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Find out if you need to pay VAT when you sell goods direct to customers in the UK, without the involvement of an online marketplace.
How we provide additional support to our customers and our future plans, considering new technology and modernisation of our services.
How to account for VAT if you make supplies to your customers, and you pay certain costs that you pass on when you invoice them.
A recent independent survey has found high levels of customer satisfaction with the Security Industry Authority's licence application service.
SLC is growing its understanding of vulnerability and additional support needs with the introduction of the new initiative.
This measure is about changes to the data HMRC requires from employers, some shareholders in owner-managed businesses, and customers who are self-employed.
Find out which country’s VAT rules to use when supplying services abroad.
Tells HM Passport Office staff how guidance changes for customers when they move across an age boundary while we are processing their application.
Technology Secretary Michelle Donelan has secured a further agreement with telecoms companies to protect vulnerable customers as landlines are upgraded.
Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.