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Departments, agencies and public bodies
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Data, Freedom of Information releases and corporate reports
Advice for consumers in response to the coronavirus (COVID-19) outbreak in the UK.
We're seeking your views on how to ensure that our regulatory, competition and enforcement regimes are suitable for the modern economy and the modern consumer.
A research paper from the CMA
The CMA is undertaking work on consumer vulnerability.
From today, regulations enforcing consumer protections against hacking and cyber-attacks will take effect, mandating that internet-connected smart devices meet minimum-security standards by law.
The Consumer Protection Partnership (CPP) brings together organisations within the consumer landscape to better identify, prioritise and coordinate collective action to tackle the issues causing greatest detriment to consumers. Its role is to ensure that important issues do not fall...
A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.
Guidance on what to think about if you are considering joining a scheme.
Explains how public enforcers can use increased powers from the Consumer Rights Act to stop breaches of consumer law.
Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.
OISC online presentation on expectations in consumer care
Advice for higher education providers and undergraduate students to help them understand their obligations under consumer protection law.
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