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This instrument amends the Consumer Credit Act 1974, the Consumer Credit (Disclosure of Information) Regulations 2010 (S.I. 2010/1013), the Consumer Credit (Green Deal) Regulations 2012 (S.I. 2012/2798) and the Financial Services Act 2012 (Consumer Credit) Order 2013 (S.I. 2013/1882) in…
The Competition and Markets Authority (CMA) is holding a major conference in Edinburgh exploring the challenges faced by consumers and how best to tackle them.
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.
Decision of the Charity Commission on TATOC Consumer Helpline.
The CMA has launched a consumer protection project to identify key issues for landlords and their tenants across the UK.…
The home of Department for Work and Pensions on GOV.UK. The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administe…
The CMA’s 20/21 report shows how concurrency arrangements with other regulators have helped deliver benefits for consumers over the past year.
Between 2003 and 2012 the Consumer Expert Group advised government on consumer issues relating to the Digital Television Switchover and from 2009 to 2013 the Group also examined the consumer impact of a Digital Radio Switchover.…
A study of the shopping habits of different types of consumer.…
How the Regulator of Social Housing carries out its consumer regulation.
The CMA has published new guidance to make clear clinics’ legal obligations to treat people fairly and to help IVF patients understand their consumer rights.
About the network of UK organisations providing advice and help to consumers and businesses, and enforcing consumer law.
Proposed reforms to competition and consumer policy for strong free markets, vigorous competition and high consumer standards that drive growth and productivity.
How to assess and report B2C and B2B electrical and electronic equipment (EEE) and waste electrical and electronic equipment (WEEE) products.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
A consultation on the modernisation of consumer credit legislation.
The CMA is consulting on draft guidance to help fertility clinics understand and comply with their obligations under consumer law.
Research project into the experiences of consumers on heat networks.
The CMA review found a mixed picture in terms of clinics’ compliance with consumer law and that self-funding patients are not always getting the information they need to make informed decisions.
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