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Quarterly ranking of all major (>1.5% market share) providers for Broadband, Landline, Mobile Pay-Monthly and Pay-TV according to their rate of complaints (complaints per 100,000 subscribers)
Helps consumer bodies making super-complaints to the Competition and Markets Authority (CMA) and other regulators.
How to complain if you're unhappy with the service you've had from the Student Loans Company.
We take all complaints we receive very seriously.
This document provides guidance for consumer bodies seeking to become super-complainants to the Payment Systems Regulator (PSR).
How local authority-maintained schools and maintained nurseries can set up or review their complaints procedures.
How to complain about the service you get from the office of the Pubs Code Adjudicator (PCA).
Where to send a complaint, a compensation claim, a Member of Parliament query and Ombudsman correspondence.
How to make a complaint to the Office for the Independent Examiner of Complaints.
The Legal Ombudsman for England and Wales is appointed by the Office for Legal Complaints to run an independent scheme that resolves complaints about lawyers in a fair and effective way, helping to drive improvements to legal services. The Legal...
How to complain about customer service at the Criminal Injuries Compensation Authority.
We treat any written or spoken expression of dissatisfaction with the service provided by Gov Facility Services Limited or its staff as a complaint.
These manuals contain guidance on complaints and appeals.
Don’t include personal or financial information like your National Insurance number or credit card details.
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