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Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
How we engage with landlords, and what further action we may take
How to complete supplementary pages CT600A and what information you need to include.
A speech delivered by the Chair of the Competition and Markets Authority, Marcus Bokkerink.
Our regulatory standards set the outcomes that social landlords in England must deliver for tenants.
The VOA has standards of behaviour we expect of agents.
All data on senior officials’ business expenses and hospitality, and the permanent secretary’s meetings with external organisations.
Guidelines for the monitoring of volume individual voluntary arrangement (IVA) and protected trust deed (PTD) providers
This guidance is intended to achieve clarity and consistency of practice in departmental Intelligent Client (IC) roles.
How we investigate and what action we take on serious failures in landlords
This information sheet tells you how to apply the correct liability to domestic service charges from 1 November 2018.
We deal with claims involving major points of principle relating to taxation where HMRC is a party. This list does not include: claims for the recovery of taxes, or duties cases where a taxpayer disputes liability to pay tax (these...
The CMA has completed its remittal into the private healthcare market and has brought article 22 of the 2014 Order into force.
This collection brings together the annual business rate retention accounts.
From 1 October 2014, the majority of support services for victims will be provided at a local level by Police and Crime Commissioners (PCCs).
How we can work together to deliver an effective, efficient and consistent service.
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