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Register to vote Register by 18 June to vote in the General Election on 4 July.
OISC online presentation on expectations in consumer care
Chancellor of the Exchequer Jeremy Hunt agreed a new action plan with regulators this morning, 28 June, to ensure consumers are being treated fairly and help those struggling to make payments.
Advice for consumers in response to the coronavirus (COVID-19) outbreak in the UK.
Product security factsheet accompanying the Product Security and Telecommunications Infrastructure Bill, outlining the problems the Bill will address and how.
Research into consumer attitudes and behaviours in relation to product safety.
Literature review for BIS to explore the relationships between, and evidence base for, consumer empowerment and economic growth. Identifies …
The Office of Fair Trading ( OFT ) was responsible for protecting consumer interests throughout the UK. Its responsibilities have been passed to a number of different organisations. View the closed OFT site in the UK Government Web Archive ....
A 60-second summary on what you need to know following the CMA’s energy market investigation.
New laws to be introduced to ban unavoidable hidden fees to force businesses to be upfront with customers
Guidance on what to think about if you are considering joining a scheme.
Advice for higher education providers and undergraduate students to help them understand their obligations under consumer protection law.
Smart meters put consumers in control of their energy use, allowing them to adopt energy efficiency measures that can help save money on their energy bills and offset price increases.
Postwatch was set up in 2001 to assist customers with disputes or complaints relating to postal services in the UK. In 2008, it merged with Energywatch to form Consumer Focus.
The CMA is undertaking work on consumer vulnerability.
Documents relating to the consumer regulation changes outlined by the social housing white paper
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