Research and analysis

Survey of public perceptions of fraud, error and debt

A survey of UK adults to understand perceptions of fraud, error and debt in the welfare benefits system, and to gauge attitudes toward reducing levels of fraud, error and debt.

Documents

Survey of public perceptions of fraud, error and debt: research report

Survey of public perceptions of fraud, error and debt: technical report

Survey of public perceptions of fraud, error and debt: research report

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Survey of public perceptions of fraud, error and debt: technical report

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Research background

This research explores the acceptability of potential legislative measures to help reduce levels of fraud, error and debt in the benefits system, as set out in the May 2022 policy paper, Fighting Fraud in the Welfare System .

The research also sought to understand public perceptions of fraud, error and debt in the welfare benefits system.

Contribution to the evidence base

Although fraud and error have been researched in the British Social Attitudes survey, data on a full range of questions had not been gathered before the pandemic, and at the time of the survey’s inception it was not clear which questions would be asked in British Social Attitudes survey 2022.

Research value

Findings from the research will supplement our wider evidence base on public perceptions of fraud, error and debt.

Published 31 October 2023