Guidance

Business owner survey: privacy notice

Published 29 October 2020

This privacy notice specifically refers to our use of data collected through the business owner survey.

Anonymised survey data

This consists entirely of answers to multiple-choice questions, none of which contain personally identifiable data.

You will not be identifiable to our survey service supplier, and Companies House will only see the anonymised outcomes of the survey.

Purpose of processing

The anonymised survey data will be used to enable Companies House to gain insight into the behaviour, preferences and opinions of participants.

Your responses will help us understand what matters most to business owners and the importance of limited liability and its role in encouraging company formation.

Lawful basis for processing

In order to stage the survey, it is necessary to process your personal data in order to provide you with links into the survey.

The lawful basis is the provision of your consent to our processing of your personal data for the purpose specified.

Who we share data with

Unless you win the prize (in which case we will provide your address to a courier for the express purpose of delivering the prize to you - see free draw terms for further details) we will not provide personally identifiable information with anyone as part of this exercise.

The information you provide will be stored by our survey service supplier, SurveyEngine. This information is stored on servers located in the EU.

Retention period and criteria

Anonymised survey data will be kept for the purposes of analysing the data for an indeterminate amount of time (until we no longer need it). Once the survey is complete, the survey links will be deleted, so as ensure individual respondents cannot be identified.

Rights

The GDPR provides certain rights that individuals may exercise in respect of their own personal data. If you would like to exercise any of the rights in the GDPR, in respect of personal data you have submitted to Companies House, please contact the Data Protection Officer using the contact details below.

Please note that there may be some circumstances in which your request cannot be complied with - for instance if we have a legal obligation to keep data, or to process it in a particular way. All requests to exercise GDPR rights will be handled on a case by case basis.

Identity and contact details of controller and representative

The registrar is the controller of your personal data. This means that it is the registrar who decides how and why your personal data is processed.

The Companies Act 2006 requires the registrar to collect and publish information, including the personal data of officers of companies and other entities, on the register.

Contact details of the DPO

The Data Protection Officer can be contacted at dpo@companieshouse.gov.uk.

Right to lodge a complaint

If you are dissatisfied with the way we are managing your personal data, please let us know in the first instance by writing to dpo@companieshouse.gov.uk.

If you remain dissatisfied, you are entitled to raise your concerns with the Information Commissioner’s Office. The contact details are:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF