Contact UK Visas and Immigration for help

3. What do you need help with?

Using the ‘UK Immigration: ID Check’ app

Using the ‘EU Exit: ID Document Check’ app

Changing incorrect information you submitted in your online application

Problems with making a payment to UKVI online or pending payments

Accessing your UK Visas and Immigration account

Other technical support (for example an error message on the online application)

Something else

Your answers

1. Where are you contacting UKVI from?: Inside the UK; Change 1. Where are you contacting UKVI from?
2. What is your question about?: Applying to continue living in the UK (including settled and pre-settled status); Change 2. What is your question about?

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