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How to complain about the service you get from the office of the Pubs Code Adjudicator (PCA).
MRO - MRO Full Response
The home of Pubs Code Adjudicator on GOV.UK. The Pubs Code Adjudicator is responsible for enforcing the statutory Pubs Code. The Pubs Code regulates the relationship between all pub companies owning 500 or more tied pubs in …
Framework documents setting out the relationship between the Department for Business and Trade (DBT) and our public bodies.
Stonegate has taken action to address historic breaches of the Pubs Code regarding the provision of rent proposals.
Section 63(1) of the Small Business, Enterprise and Employment Act 2015 (the Act) authorises the PCA to impose a levy on pub-owning businesses towards PCA’s expenses. Section 63(5) of the Act permits the PCA to vary the amou…
The Regulatory Compliance Handbook sets out the minimum standards that pubs companies must follow to be Code compliant. It also sets out the steps that they must take each time it prepares and issues a proposal for a Market …
These factsheets summarise the main parts of the Pubs Code and related processes.
This factsheet is for tied pub tenants who want to know more about what a pub-owning business is required to do for new tenants when they are considering entering into a new tied pub agreement.
How to contact the Pubs Code Adjudicator and get information about whether your issue is covered by the Pubs Code.
The Pubs Code Adjudicator is responsible for enforcing the statutory Pubs Code. The Pubs Code regulates the relationship between all pub companies owning 500 or more tied pubs in England and Wales and their tied tenants.
Fiona Dickie has been re-appointed as the Pubs Code Adjudicator.
Information on the PCA's performance and expenditure for the reporting period.
Awards made in Pubs Code arbitrations, published by the PCA.
Link to the PCA's online enquiry form.
Star has now revised its communications with tied tenants to ensure it provides transparent information in relation to premises insurance as required by the Pubs Code.
Around 70 MRO lessees have received an offer from Stonegate to remove the upward only open market rent review from their agreement when combined with an RPI linked rent review.
From 23 August, the PCA will have a new postal address and will be using a single email address office@pubscodeadjudicator.gov.uk for all intelligence and enquiries
Announcements about Pubs Code regulation in practice
The target of speaking with 1200 tied tenants to gather their views and opinions on the Pubs Code and their pub company has now been reached.
Don’t include personal or financial information like your National Insurance number or credit card details.
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