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Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
This collection brings together all customer updates published by the Crown Commercial Service (CCS).
Find out if you need to pay VAT when you sell goods to customers in the UK using an online marketplace.
Rules for online and distance selling for businesses
How to find export opportunities and overseas customers for your business on great.gov.uk: get help selling online overseas, get help from a trade specialist.
Find technical information about the VAT reverse charge if you buy or sell building and construction services.
Find out if you need to pay VAT when you sell goods direct to customers in the UK, without the involvement of an online marketplace.
Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
Find out about the VAT domestic reverse charge procedure which applies to the buying and selling of certain goods and services.
VAT treatment of transactions in commodities, commodity derivatives and on terminal markets.
Find out how the Rural Payments Agency (RPA) handles your personal data
Quality and labelling rules for growing, packing, distributing, importing and selling fresh fruit and vegetables.
Find out about the Direct Calculation VAT Retail Schemes 1 and 2, how they work and what records you must keep.
Find out if you’re a money service business and need to register with HMRC under the money laundering regulations.
Customer declaration of specific uses of the scheduled category 1 or 2 substances (individual transactions).
Find out the general rules for the Point of Sale Retail Scheme, how the scheme works, records you must keep and how to work out your VAT.
How we review the information landlords are required to send to us
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Don’t include personal or financial information like your National Insurance number or credit card details.
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