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Steps to help grow your business - finding finance, mentors, increasing sales and developing products and services
Once your business is established and you’re making a profit on the…
Growing your business, whether through increased sales or improved…
How you go about increasing sales depends on your circumstances and how…
One way of finding new customers for your products and services is by…
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Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
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How to set up a public service mutual and 'spin out' of a public service organisation.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
Understand and avoid all types of anti-competitive and cartel activity including price-fixing, collusion, bid-ridding and sharing markets. Know how to report concerns to the CMA.
Company sold unnecessary service plans to vulnerable customers and told them they would be charged if they cancelled
Find out what VAT should be charged on supplies of fuel and power if you're a supplier or a user.
A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
CMA launches an investigation into the mattress firm over concerns that it could be making misleading price reduction claims
Don’t include personal or financial information like your National Insurance number or credit card details.
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