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A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Upper Tribunal Administrative Appeals Chamber decision by Judge Wikeley on 22 April 2024.
Describes what the Consumer Rights Act 2015 aims to achieve and when it came into effect.
CMA launches an investigation into the mattress firm over concerns that it could be making misleading price reduction claims
Guidance for UK businesses on rules for selling services to Italy.
How to account for VAT if you make supplies to your customers, and you pay certain costs that you pass on when you invoice them.
The off-payroll working rules if you are a contractor or an intermediary and your worker provides services to small clients in the private or voluntary sectors.
Information on ways defence encourages funding innovation in the defence procurement Supply Chain.
Heat network customers to get better protections over energy bills.
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
FCDO travel advice for the Dominican Republic. Includes safety and security, insurance, entry requirements and legal differences.
The Crown Commercial Service technology service principles help us to continually improve the way technology is bought across government and the public sector.
Find out the rules from 1 January 2018 if you promote or use arrangements that are meant to give someone a VAT or other indirect tax saving or a tax deferral.
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