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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Setting up an email address, protecting users from spam and testing before you launch.
Apply the government secure email policy.
When to send emails and text messages to your users and how to write them.
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Advice on writing clear notices and maximising replies to your FSNs.
Check what you need to do if you're sending, receiving and storing VAT invoices in an electronic format.
How to use a cost effectiveness analysis to evaluate your digital health product.
Check a list of recent emails from HMRC to help you decide if the email you've received is a scam.
Configure email services securely using encryption and anti-spoofing.
How to carry out a flood risk assessment so that you can complete your planning application.
The Department for Education (DfE) have developed software to sort thousands of emails, reducing the time taken to communicate with the public.
Information on enhancing communications resilience and how we work with telecommunication service providers to manage the risk of disruption to public networks.
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
How to write and redesign letters so they're easy to use.
This guidance explains why and how public sector organisations should move to modern network solutions and away from legacy networks with information on standards you need to follow and case studies.
Check the availability and any issues affecting the Business Help and Education Emails online service.
Find out about continued impact of coronavirus on employee share schemes, Enterprise Management Incentive, Save as you Earn extended holiday, Shares Assets Valuation mailbox and Non Statutory Clearance process.
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