We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
Find out when you can zero rate VAT for advertisements and goods used for the collection of donations.
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
All marketing and advertising must be: an accurate description of the…
Advertising to consumers The Consumer Protection from Unfair Trading…
There are 2 advertising codes of practice that describe how businesses…
You must describe your product accurately. This means if you make a claim…
You must check if customers want to be contacted by fax, phone, post or…
Find out which postage stamps are free of VAT and when VAT must be applied to stamps, stamped stationery and other philatelic supplies.
Find out if you need to pay VAT when you sell goods direct to customers in the UK, without the involvement of an online marketplace.
The Royal Mail was formerly a Public Corporation. Following the Postal Services Act 2011, the Royal Mail was privatised.
Find a BFPO number, send mail to and from British forces personnel and their families
Upper Tribunal Administrative Appeals Chamber decision by Judge Wikeley on 22 April 2024.
Configure email services securely using encryption and anti-spoofing.
How to request and manage school-led initial teacher training (ITT) places for School Direct.
This consultation seeks views on the proposal to amend regulations so it is a requirement for direct marketing callers to provide a valid Calling Line Identification (CLI).
Data protection rules for businesses in recruiting staff, keeping staff records and using CCTV
Find out when you can zero rate books and other forms of printed matter.
How to add an alternative despatch address in the portal.
Rules for online and distance selling for businesses
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).