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Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Things to consider when buying and using products.
Information for consumers and businesses on their rights and responsibilities under consumer law.
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
A speech by Marcus Bokkerink, Chair of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
How consumers can reduce their energy costs by getting a group deal
Ensuring you get what you pay for.
A report on the CMA’s review of issues affecting consumers on low incomes and how the CMA might address these.
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
The CMA calls for views on how it works with the sector regulators to promote competition for the benefit of consumers
A study of the shopping habits of different types of consumer.
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