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Departments, agencies and public bodies
News stories, speeches, letters and notices
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Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Ensuring you get what you pay for.
This report covers the progress that has been made in the 18 months since the consumer empowerment strategy was launched.
A speech by Marcus Bokkerink, Chair of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
A study of the shopping habits of different types of consumer.
Things to consider when buying and using products.
A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
How to assess and report B2C and B2B electrical and electronic equipment (EEE) and waste electrical and electronic equipment (WEEE) products.
A keynote speech delivered by Marcus Bokkerink, Chair of the Competition and Markets Authority, to the AI Fringe Hub.
Quantitative and qualitative research exploring the role of energy labels in shaping consumer choices around energy efficiency.
We’re seeking views on ways to improve consumer choice, including improving advice and representation and making switching suppliers faster.
Information and resources.
A research paper from the CMA
How we will approach consumer regulation from 1 April 2024.
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