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Managing and planning for all the resources you need to make to run a service smoothly from public beta phase and beyond.
How to apply the Service Standard and where to get help.
Performance data against the regulator's service standards for each financial year
Supporting senior leaders who are new to their grade, to gain the knowledge and skills needed to lead successfully in the Civil Service.
Civil Service Reform sets out a series of specific and practical actions for reform which is leading to real changes for the Civil Service.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
Find out if you’re a trust or company service provider who needs to register for supervision with HMRC under the money laundering regulations.
The Competition Service (CS) hears appeals on rulings by the Competition and Markets Authority (CMA), the Office of Fair Trading (OFT) and the regulators of the telecommunications, electricity, gas, water, railways and air traffic services. It also reviews decisions made...
An overview of the legal and good practice issues that charities need to consider when delivering public services.
This document details the service standards of the Veterinary Medicines Directorate (VMD)
Making sure everyone who needs your service can use it as easily as possible.
What providers need to know about the supported accommodation registration process before applying.
Find out what the PAYE for Agents online service is for, what you can do in the service and how to do it.
Descriptions of team capabilities on the Digital Outcomes and Specialists framework.
Develop a deep understanding of users and the problem you’re trying to solve for them.
The Crown Commercial Service technology service principles help us to continually improve the way technology is bought across government and the public sector.
Deciding what you need from a hosting supplier and how to choose a supplier that meets that need.
The process of making a complaint about the Service Police.
Tax and reporting rules for employers providing long-service awards
Information about how military personnel and their families can get more support and extra help from Defence Transition Services throughout career when leaving the armed forces.
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