Guidance

Interview process: caseworker guidance

Tells HM Passport Office staff what an interview is, who must attend, how a customer books an appointment and the types of interviews we offer.

From:
HM Passport Office
Published
10 November 2021
Last updated
19 October 2022 — See all updates

Documents

Interviews: overview of the interview process (accessible version)

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Interviews: overview of the interview process

PDF, 266 KB, 22 pages

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Details

This guidance tells HM Passport Office staff:

  • what a passport interview is
  • who must attend a passport interview
  • how a customer books a passport interview
Published 10 November 2021
Last updated 19 October 2022 + show all updates

  1. Guidance updated to reflect the change from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

  2. First published.

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