Guidance

A Modern Civil Service

A Modern Civil Service is our vision of a skilled, innovative and ambitious Civil Service equipped for the future.

• From: Cabinet Office and Modernisation and Reform
• Published: 16 June 2021
• Last updated: 19 July 2023 — See all updates

Documents

A Modern Civil Service

PDF, 149 KB, 1 page

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Details

Our values

We serve with integrity, honesty, objectivity and impartiality.

Our vision

A skilled, innovative and ambitious Civil Service equipped for the future. We will renew the Civil Service together to deliver on our purpose of providing high quality advice to the Government, outstanding services to the public and safeguarding the UK’s prosperity and security at home and overseas.

As the world continues to change and technology advances, the expectations of the public who rely on us grow greater. We too need to keep changing so that we can continue to deliver for the people and communities we serve.

Our five reform missions

Building on the actions from the Declaration on Government Reform we’re focusing on five key missions for reform. These are areas where we can work together to unlock improvements across the Civil Service:

• Capability: a skilled Civil Service that is able to adapt to the needs of the public we serve
• Place: representative of the communities we serve and that provides a thriving presence across the country
• Delivery: collaborative, routinely working across organisational barriers, with a culture of excellence in service delivery
• Digital and Data: able to harness the power of digital and data to make better decisions, improve service delivery and enhance user experience
• Innovation: rewards and encourages our staff to find innovative solutions to problems in order to deliver better outcomes for the public

Read more:

• Read the Declaration on Government Reform which sets out the reform priorities that will help to realise the A Modern Civil Service vision
• Read about the next steps on our journey set out at Civil Service Live
• Read the Modern Civil Service Blog

Published 16 June 2021
Last updated 19 July 2023 + show all updates

1. 19 July 2023

   Extra information on the five reform missions for the Civil Service has been added to the document, along with an infographic. A link to the Civil Service Live e-brochure summarising the reform missions has been added, with a link to the Modern Civil Service blog page.

2. 16 June 2021

   First published.