Research and analysis

The Mid-sized business customer survey 2020

This report details the findings from the 2020 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.

Documents

The Mid-sized business customer survey 2020

Details

In 2020, a representative sample of 1,800 businesses were interviewed initially, and 30 follow-up interviews examined issues in more depth.

The survey looked at:

  • the experiences of Mid-sized businesses in dealing with HMRC
  • perceptions of current tax administration
  • attitudes towards tax compliance

Updates to this page

Published 18 July 2022

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