Interim Chief Executive, UKHO
Vanessa Blake
Biography
Prior to joining the UK Hydrographic Office, Vanessa has been a multi-award-winning consultant and senior customer experience (CX) and end-to-end customer lifecycle leader. She has over 25 years’ experience in creating and implementing successful transformation and CX strategies for customer-centric operations.
Vanessa specialises in growth strategy, change and digital transformation, including strategic thought leadership for end-to-end customer journey transformation, and applying Artificial Intelligence and machine learning to enhance customer environments.
Interim Chief Executive, UKHO
The Chief Executive heads the Executive Committee and is responsible for the management of the trading fund.
Previous roles in government
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Chief Customer Officer, UKHO