The British Consulate-General in São Paulo represents the UK government in Brazil.

Find out more about our work on the UK and Brazil news page.

The Consular Section operates an appointment-only system. Appointment times can be accessed by following the steps for the service you require on our website or by calling +55 11 3094 2700.

Phone systems in Sao Paulo are currently unstable due to technical issues. Please refer to the Embassy in Brasília on +55 61 3329 2300.

Issuing of Emergency Travel Documents (ETD) is currently unavailable in São Paulo due to technical issues. Please refer to Rio de Janeiro or Brasilia for ETDs.

Getting help in Brazil

If you need urgent medical help or are a victim of crime, call:

  • 192 for an ambulance
  • 190 for the police

Contact your insurance provider if you have one. They will tell you what your policy covers, and what you need to do to make a claim.

In many situations, you will be able to help yourself without needing to contact the British Embassy. Check our guidance on:

If you need urgent or emergency assistance

We can help British nationals in emergencies in Brazil. We will prioritise helping those who are vulnerable and need our help the most. For example if you:

  • have been injured or assaulted
  • are arrested for a crime
  • know a British national in Brazil who has died and you need assistance

If you need emergency assistance, or if our guidance has not given you the help you need:

  • in São Paulo  call +55 (61) 3329-2300
  • in the UK call +44 (0)20 7008 5000

Our phone lines are open 24/7. If your query is not urgent you can contact us online.

If you cannot use your passport

You can apply for an emergency travel document if you need to travel urgently and cannot use your passport because it is lost, stolen or damaged.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you do not need to travel urgently, you should still report a lost or stolen passport.

Getting a visa to the UK

The British Consulate does not provide visas and cannot advise on UK visas. If you have any questions about the application process or your visa status, contact UK Visas and Immigration.

You can check whether you need a visa and apply for one.

Official documents and services we provide

We provide a limited range of notarial and documentary services when local notary publics, solicitors, or lawyers cannot provide them. You will need to pay a fee for these services.

Support for British nationals living in Brazil

A full list of the consular services and assistance available to British nationals abroad can be found here: Support for British nationals abroad - GOV.UK (www.gov.uk)

Read our guidance for living in Brazil for information on travelling to, living, working and studying there.

You can find a full list of UK help and services available in Brazil.

Other UK embassies and consulates in Brazil

You can also find UK embassies and consulates in:

Our people

Contact us


British Consulate-General São Paulo

British Consulate-General São Paulo
R. Ferreira de Araújo, 741 - Pinheiros
CEP 05428-002 Sao Paulo Sao Paulo
Brazil

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+55 (61) 3329-2300 / +44 20 7008 5000

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+55 (11) 3094 2717

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-sao-paulo
For enquiries that are not about consular issues, email: bcg.sp@fcdo.gov.uk

Access and opening times