Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.41m

Jan to Dec 2015

+3.76% Oct 2014 to Sep 2015

Total cost

£2.69m

Jan to Dec 2015

−0.04% Oct 2014 to Sep 2015

Cost per transaction

£0.79

Jan to Dec 2015

−3.66% Oct 2014 to Sep 2015

Completion rate

Users who complete a transaction as a percentage of those who start

13 to 19 Feb 201755%
Date Click to sort Completion rate Click to sort
22 to 28 February 2016 60.3%
29 February to 6 March 2016 62.6%
7 to 13 March 2016 59%
14 to 20 March 2016 59%
21 to 27 March 2016 59%
28 March to 3 April 2016 63.3%
4 to 10 April 2016 57.8%
11 to 17 April 2016 56.8%
18 to 24 April 2016 59.8%
25 April to 1 May 2016 62.5%
2 to 8 May 2016 58.3%
9 to 15 May 2016 57.4%
16 to 22 May 2016 59.2%
23 to 29 May 2016 59.2%
30 May to 5 June 2016 61.5%
6 to 12 June 2016 57.6%
13 to 19 June 2016 57%
20 to 26 June 2016 59%
27 June to 3 July 2016 62.1%
4 to 10 July 2016 56.8%
11 to 17 July 2016 55.4%
18 to 24 July 2016 57.4%
25 to 31 July 2016 60.4%
1 to 7 August 2016 56.4%
8 to 14 August 2016 55.7%
15 to 21 August 2016 57.2%
22 to 28 August 2016 56.8%
29 August to 4 September 2016 61.6%
5 to 11 September 2016 57.1%
12 to 18 September 2016 55.4%
19 to 25 September 2016 59.6%
26 September to 2 October 2016 65.2%
3 to 9 October 2016 59.4%
10 to 16 October 2016 57.7%
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%

Live service usage

Users currently on the GOV.UK start page for the service

60

users online now

Time Click to sort Number of unique visitors Click to sort
8:10am 55
8:15am 51
8:20am 59
8:25am 49
8:30am 50
8:35am 61
8:40am 71
8:45am 80
8:50am 79
8:55am 67
9:00am 70
9:05am 70
9:10am 97
9:15am 94
9:20am 87
9:25am 102
9:30am 95
9:35am 91
9:40am 90
9:45am 104
9:50am 95
10:00am 116
10:05am 119
10:10am 111
10:15am 107
10:20am 102
10:25am 107
10:30am 105
10:35am 104
10:40am 100
10:45am 109
10:50am 120
10:55am 122
11:00am 101
11:05am 102
11:10am 105
11:15am 103
11:20am 105
11:25am 94
11:30am 121
11:35am 104
11:40am 115
11:45am 103
11:50am 116
11:55am 120
12:00pm 105
12:05pm 107
12:10pm 91
12:15pm 107
12:20pm 103
12:25pm 109
12:30pm 104
12:35pm 119
12:40pm 97
12:45pm 122
12:50pm 101
12:55pm 94
1:00pm 98
1:05pm 103
1:10pm 113
1:15pm 98
1:20pm 105
1:25pm 98
1:30pm 79
1:40pm 106
1:50pm 118
1:55pm 109
2:00pm 104
2:05pm 119
2:10pm 101
2:15pm 113
2:20pm 100
2:25pm 97
2:30pm 126
2:35pm 104
2:40pm 104
2:45pm 103
2:50pm 105
2:55pm 124
3:00pm 115
3:05pm 97
3:10pm 105
3:15pm 93
3:20pm 98
3:25pm 99
3:30pm 100
3:35pm 92
3:40pm 83
3:45pm 75
3:50pm 105
3:55pm 107
4:00pm 119
4:05pm 120
4:10pm 108
4:15pm 102
4:20pm 94
4:30pm 105
4:40pm 95
4:45pm 100
4:50pm 95
4:55pm 89
5:00pm 103
5:05pm 89
5:10pm 99
5:15pm 92
5:20pm 100
5:25pm 103
5:30pm 99
5:35pm 100
5:40pm 85
5:45pm 109
5:50pm 91
5:55pm 89
6:00pm 105
6:05pm 120
6:10pm 99
6:15pm 86
6:20pm 87
6:25pm 85
6:30pm 102
6:35pm 95
6:40pm 72
6:45pm 81
6:50pm 87
6:55pm 71
7:00pm 78
7:05pm 82
7:10pm 81
7:15pm 91
7:20pm 71
7:25pm 68
7:30pm 69
7:35pm 81
7:40pm 92
7:45pm 63
7:50pm 77
7:55pm 72
8:00pm 67
8:05pm 63
8:10pm 65
8:15pm 67
8:20pm 71
8:25pm 61
8:30pm 71
8:35pm 71
8:40pm 53
8:45pm 68
8:50pm 53
8:55pm 60
9:00pm 63
9:05pm 59
9:10pm 49
9:20pm 46
9:25pm 46
9:30pm 56
9:35pm 56
9:40pm 52
9:45pm 49
9:50pm 46
9:55pm 45
10:00pm 41
10:05pm 38
10:10pm 54
10:15pm 37
10:20pm 34
10:25pm 36
10:30pm 46
10:35pm 50
10:40pm 33
10:45pm 27
10:50pm 37
10:55pm 24
11:00pm 27
11:05pm 33
11:10pm 26
11:15pm 21
11:20pm 26
11:25pm 27
11:30pm 25
11:35pm 29
11:40pm 25
11:45pm 19
11:50pm 15
11:55pm 15
12:00am 13
12:08am 17
12:10am 16
12:15am 10
12:20am 9
12:25am 13
12:30am 11
12:35am 12
12:40am 11
12:45am 9
12:50am 9
12:55am 12
1:00am 14
1:05am 13
1:10am 12
1:15am 10
1:20am 11
1:25am 9
1:30am 7
1:35am 5
1:40am 9
1:45am 8
1:50am 6
1:55am 7
2:00am 4
2:05am 2
2:10am 0
2:15am 2
2:20am 5
2:25am 5
2:30am 3
2:35am 2
2:40am 2
2:50am 9
2:55am 6
3:00am 5
3:05am 6
3:10am 2
3:20am 6
3:25am 7
3:30am 6
3:35am 4
3:40am 7
3:45am 1
3:50am 5
3:55am 3
4:00am 6
4:05am 1
4:10am 2
4:15am 0
4:20am 2
4:25am 1
4:30am 2
4:35am 3
4:40am 3
4:45am 3
4:50am 1
4:55am 1
5:00am 3
5:05am 1
5:10am 3
5:15am 4
5:20am 4
5:25am 3
5:30am 5
5:35am 4
5:40am 7
5:45am 4
5:50am 4
5:55am 1
6:00am 8
6:05am 2
6:10am 9
6:15am 9
6:20am 4
6:25am 4
6:30am 8
6:35am 4
6:40am 9
6:45am 3
6:50am 8
6:55am 8
7:00am 12
7:05am 15
7:10am 20
7:15am 16
7:20am 18
7:25am 24
7:30am 22
7:35am 19
7:40am 30
7:45am 24
7:50am 32
7:55am 26
8:00am 30
8:05am 43
8:10am 40
8:15am 31
8:20am 42
8:25am 48
8:30am 51
8:35am 45
8:40am 47
8:45am 60
8:50am 52
8:55am 66
9:00am 44
9:05am 60

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
February 2016 280,177 6,894 16,229
March 2016 281,823 7,130 14,596
April 2016 266,427 7,787 14,081
May 2016 279,309 6,841 14,035
June 2016 257,100 6,613 14,578
July 2016 244,898 5,782 12,882
August 2016 289,546 7,473 13,166
September 2016 301,459 8,444 13,602
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985

Digital take-up

Proportion of SORN applications made using the digital service

January 201794.1%
Date Click to sort Completion percentage Click to sort
1 to 29 February 2016 92.4%
1 to 31 March 2016 92.8%
1 to 30 April 2016 92.4%
1 to 31 May 2016 93%
1 to 30 June 2016 92.4%
1 to 31 July 2016 92.9%
1 to 31 August 2016 93.3%
1 to 30 September 2016 93.2%
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%

Service availability

30 days

Page load time

24 Feb 20171.18s

Uptime

24 Feb 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
26 January 2017 1,129ms 100%
27 January 2017 1,233ms 100%
28 January 2017 1,186ms 100%
29 January 2017 1,251ms 100%
30 January 2017 1,228ms 98.6%
31 January 2017 1,243ms 100%
1 February 2017 1,154ms 100%
2 February 2017 948ms 100%
3 February 2017 874ms 100%
4 February 2017 914ms 100%
5 February 2017
6 February 2017
7 February 2017 1,021ms 100%
8 February 2017 1,058ms 100%
9 February 2017 1,124ms 99.3%
10 February 2017 1,075ms 93.8%
11 February 2017 1,220ms 100%
12 February 2017 1,132ms 100%
13 February 2017 1,090ms 100%
14 February 2017 1,079ms 100%
15 February 2017 1,105ms 100%
16 February 2017 1,102ms 100%
17 February 2017 1,124ms 100%
18 February 2017 1,131ms 99.3%
19 February 2017 1,075ms 89.3%
20 February 2017 1,134ms 100%
21 February 2017 1,133ms 100%
22 February 2017 1,227ms 100%
23 February 2017 1,272ms 100%
24 February 2017 1,176ms 100%

24 hours

Page load time

8:00am, 25 Feb 20170.89s

Uptime

8:00am, 25 Feb 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
9:00am 1,214ms 100%
10:00am 1,125ms 100%
11:00am 1,271ms 100%
12:00pm 1,204ms 100%
1:00pm 1,185ms 100%
2:00pm 1,265ms 100%
3:00pm 1,312ms 100%
4:00pm 1,242ms 100%
5:00pm 1,094ms 100%
6:00pm 1,085ms 100%
7:00pm 1,113ms 100%
8:00pm 988ms 100%
9:00pm 1,014ms 100%
10:00pm 983ms 100%
11:00pm 1,100ms 100%
12:00am 1,040ms 100%
1:00am 1,015ms 100%
2:00am 1,093ms 100%
3:00am 924ms 100%
4:00am 1,013ms 100%
5:00am 1,006ms 100%
6:00am 931ms 100%
7:00am 1,007ms 100%
8:00am 894ms 100%

Data for applications for SORN.

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