Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.5m

Apr 2015 to Mar 2016

+2.77% Jan to Dec 2015

Total cost

£2.77m

Apr 2015 to Mar 2016

+2.77% Jan to Dec 2015

Cost per transaction

£0.79

Apr 2015 to Mar 2016

0% Jan to Dec 2015

Completion rate

Users who complete a transaction as a percentage of those who start

15 to 21 May 201756.6%
Date Click to sort Completion rate Click to sort
23 to 29 May 2016 59.2%
30 May to 5 June 2016 61.5%
6 to 12 June 2016 57.6%
13 to 19 June 2016 57%
20 to 26 June 2016 59%
27 June to 3 July 2016 62.1%
4 to 10 July 2016 56.8%
11 to 17 July 2016 55.4%
18 to 24 July 2016 57.4%
25 to 31 July 2016 60.4%
1 to 7 August 2016 56.4%
8 to 14 August 2016 55.7%
15 to 21 August 2016 57.2%
22 to 28 August 2016 56.8%
29 August to 4 September 2016 61.6%
5 to 11 September 2016 57.1%
12 to 18 September 2016 55.4%
19 to 25 September 2016 59.6%
26 September to 2 October 2016 65.2%
3 to 9 October 2016 59.4%
10 to 16 October 2016 57.7%
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%

Live service usage

Users currently on the GOV.UK start page for the service

59

users online now

Time Click to sort Number of unique visitors Click to sort
6:50pm 68
6:55pm 64
7:00pm 74
7:05pm 89
7:10pm 78
7:15pm 78
7:20pm 76
7:30pm 72
7:40pm 63
7:45pm 75
7:50pm 69
7:55pm 57
8:00pm 83
8:05pm 89
8:10pm 72
8:15pm 75
8:20pm 69
8:25pm 66
8:30pm 67
8:35pm 77
8:40pm 66
8:45pm 84
8:50pm 63
8:55pm 68
9:00pm 70
9:05pm 62
9:10pm 57
9:15pm 55
9:20pm 67
9:25pm 55
9:30pm 46
9:35pm 56
9:40pm 36
9:50pm 45
9:55pm 49
10:05pm 39
10:10pm 44
10:15pm 41
10:20pm 40
10:25pm 35
10:30pm 35
10:35pm 28
10:40pm 31
10:45pm 25
10:50pm 26
10:55pm 25
11:00pm 25
11:05pm 21
11:10pm 23
11:15pm 23
11:20pm 19
11:25pm 15
11:30pm 20
11:35pm 15
11:40pm 16
11:45pm 14
11:50pm 13
11:55pm 10
12:00am 10
12:21am 9
12:21am 9
12:21am 7
12:21am 7
12:25am 8
12:30am 15
12:35am 3
12:40am 5
12:45am 5
12:50am 5
12:55am 3
1:05am 3
1:10am 4
1:15am 6
1:20am 2
1:25am 7
1:30am 3
1:35am 5
1:40am 8
1:45am 2
1:50am 4
1:55am 6
2:00am 4
2:05am 7
2:10am 7
2:15am 8
2:20am 8
2:25am 2
2:30am 2
2:35am 2
2:40am 4
2:45am 4
2:50am 4
2:55am 4
3:00am 6
3:05am 2
3:10am 2
3:15am 4
3:20am 6
3:25am 2
3:30am 3
3:35am 3
3:40am 1
3:45am 7
3:50am 5
3:55am 4
4:00am 4
4:05am 4
4:10am 3
4:15am 2
4:20am 1
4:25am 5
4:30am 7
4:35am 10
4:40am 11
4:45am 9
4:50am 4
4:55am 7
5:00am 5
5:05am 12
5:10am 7
5:15am 10
5:20am 6
5:25am 10
5:30am 22
5:35am 12
5:40am 17
5:45am 12
5:50am 20
5:55am 29
6:00am 13
6:05am 16
6:10am 28
6:15am 24
6:20am 24
6:25am 29
6:30am 37
6:35am 31
6:40am 30
6:45am 42
6:50am 43
7:00am 54
7:10am 70
7:15am 61
7:20am 52
7:25am 54
7:30am 55
7:35am 60
7:40am 60
7:45am 75
7:50am 72
7:55am 69
8:00am 70
8:05am 78
8:10am 73
8:15am 87
8:25am 81
8:35am 90
8:40am 107
8:45am 99
8:50am 101
8:55am 117
9:00am 97
9:05am 93
9:10am 114
9:15am 103
9:25am 111
9:30am 110
9:40am 115
9:45am 106
9:50am 114
9:55am 113
10:00am 109
10:05am 129
10:10am 124
10:15am 117
10:20am 111
10:25am 115
10:30am 121
10:35am 128
10:40am 131
10:45am 114
10:50am 116
10:55am 104
11:00am 100
11:05am 108
11:10am 125
11:15am 87
11:20am 108
11:25am 110
11:30am 104
11:35am 128
11:40am 113
11:45am 93
11:50am 127
11:55am 105
12:00pm 103
12:05pm 103
12:10pm 96
12:15pm 118
12:25pm 83
12:30pm 101
12:40pm 96
12:45pm 94
12:50pm 91
12:55pm 102
1:00pm 109
1:05pm 98
1:10pm 101
1:15pm 90
1:20pm 106
1:25pm 103
1:30pm 94
1:35pm 89
1:40pm 97
1:45pm 79
1:50pm 92
1:55pm 76
2:00pm 91
2:05pm 100
2:10pm 91
2:15pm 97
2:20pm 96
2:25pm 86
2:30pm 91
2:35pm 83
2:40pm 90
2:45pm 78
2:50pm 104
2:55pm 91
3:00pm 88
3:05pm 88
3:10pm 93
3:15pm 92
3:20pm 71
3:25pm 68
3:30pm 78
3:35pm 80
3:40pm 76
3:45pm 86
3:50pm 101
4:00pm 77
4:05pm 83
4:15pm 76
4:20pm 72
4:25pm 74
4:30pm 76
4:35pm 75
4:40pm 66
4:45pm 68
4:50pm 69
4:55pm 60
5:00pm 66
5:05pm 58
5:10pm 63
5:15pm 64
5:20pm 49
5:25pm 58
5:30pm 77
5:35pm 66
5:40pm 61
5:45pm 57
5:50pm 65
5:55pm 70
6:00pm 61
6:05pm 64
6:10pm 54
6:15pm 61
6:20pm 65
6:25pm 65
6:30pm 63
6:35pm 71
6:40pm 59
6:45pm 57
6:55pm 56
7:00pm 62
7:10pm 58
7:15pm 65
7:20pm 60
7:25pm 49
7:30pm 46
7:35pm 55
7:40pm 62
7:45pm 62
7:50pm 59

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
May 2016 279,309 6,841 14,035
June 2016 257,100 6,613 14,578
July 2016 244,898 5,782 12,882
August 2016 289,546 7,473 13,166
September 2016 301,459 8,444 13,602
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367

Digital take-up

Proportion of SORN applications made using the digital service

April 201793.3%
Date Click to sort Completion percentage Click to sort
1 to 31 May 2016 93%
1 to 30 June 2016 92.4%
1 to 31 July 2016 92.9%
1 to 31 August 2016 93.3%
1 to 30 September 2016 93.2%
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%

Service availability

30 days

Page load time

26 May 20171.31s

Uptime

26 May 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
27 April 2017 1,062ms 97.9%
28 April 2017 1,053ms 96.2%
29 April 2017 1,063ms 100%
30 April 2017 1,045ms 100%
1 May 2017 1,020ms 100%
2 May 2017 1,052ms 100%
3 May 2017 1,130ms 100%
4 May 2017 1,237ms 100%
5 May 2017 982ms 100%
6 May 2017 1,004ms 100%
7 May 2017 976ms 100%
8 May 2017 978ms 100%
9 May 2017 979ms 99.7%
10 May 2017 988ms 100%
11 May 2017 1,171ms 100%
12 May 2017 1,252ms 100%
13 May 2017 1,246ms 100%
14 May 2017 1,242ms 100%
15 May 2017 1,291ms 100%
16 May 2017 1,359ms 86.5%
17 May 2017 1,330ms 87.2%
18 May 2017 1,375ms 100%
19 May 2017 1,325ms 100%
20 May 2017 1,332ms 100%
21 May 2017 1,273ms 94.4%
22 May 2017 1,310ms 100%
23 May 2017 1,307ms 100%
24 May 2017 1,202ms 100%
25 May 2017 1,201ms 100%
26 May 2017 1,306ms 100%

24 hours

Page load time

6:00pm, 27 May 20171.29s

Uptime

6:00pm, 27 May 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
7:00pm 1,303ms 100%
8:00pm 1,342ms 100%
9:00pm 1,166ms 100%
10:00pm 1,303ms 100%
11:00pm 1,300ms 100%
12:00am 1,284ms 100%
1:00am 1,292ms 100%
2:00am 1,298ms 100%
3:00am 1,299ms 100%
4:00am 1,396ms 100%
5:00am 1,336ms 100%
6:00am 1,230ms 100%
7:00am 1,140ms 100%
8:00am 1,321ms 100%
9:00am 1,581ms 100%
10:00am 1,394ms 100%
11:00am 1,242ms 100%
12:00pm 1,228ms 100%
1:00pm 1,313ms 100%
2:00pm 1,327ms 100%
3:00pm 1,289ms 100%
4:00pm 1,276ms 100%
5:00pm 1,136ms 100%
6:00pm 1,290ms 100%

Data for applications for SORN.

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