Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.63m

Jan to Dec 2016

+0.44% Oct 2015 to Sep 2016

Total cost

£3.01m

Jan to Dec 2016

+0.44% Oct 2015 to Sep 2016

Cost per transaction

£0.83

Jan to Dec 2016

0% Oct 2015 to Sep 2016

Completion rate

Users who complete a transaction as a percentage of those who start

4 to 10 Dec 201755.7%
Date Click to sort Completion rate Click to sort
30 October to 5 November 2017 62.1%
6 to 12 November 2017 55.5%
13 to 19 November 2017 53.8%
20 to 26 November 2017 55.4%
27 November to 3 December 2017 60.6%
4 to 10 December 2017 55.7%
Date Click to sort Completion rate Click to sort
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%
22 to 28 May 2017 56%
29 May to 4 June 2017 58.5%
5 to 11 June 2017 53.8%
12 to 18 June 2017 52.4%
19 to 25 June 2017 55.7%
26 June to 2 July 2017 58.9%
3 to 9 July 2017 53%
10 to 16 July 2017 50.9%
17 to 23 July 2017 54.1%
24 to 30 July 2017 55.3%
31 July to 6 August 2017 55.8%
7 to 13 August 2017 52.3%
14 to 20 August 2017 54.3%
21 to 27 August 2017 53.8%
28 August to 3 September 2017 59.1%
4 to 10 September 2017 54.6%
11 to 17 September 2017 53.5%
18 to 24 September 2017 56.3%
25 September to 1 October 2017 62.9%
2 to 8 October 2017 57.3%
9 to 15 October 2017 54.2%
16 to 22 October 2017 55.4%
23 to 29 October 2017 57.8%
30 October to 5 November 2017 62.1%
6 to 12 November 2017 55.5%
13 to 19 November 2017 53.8%
20 to 26 November 2017 55.4%
27 November to 3 December 2017 60.6%
4 to 10 December 2017 55.7%

Live service usage

Users currently on the GOV.UK start page for the service

9

users online now
Time Click to sort Number of unique visitors Click to sort
12:20am 16
12:25am 15
12:30am 16
12:35am 12
12:40am 10
12:45am 9

Time Click to sort Number of unique visitors Click to sort
11:50pm 17
11:55pm 15
12:00am 10
12:10am 14
12:13am 6
12:15am 6
12:20am 9
12:25am 8
12:30am 2
12:35am 7
12:40am 10
12:45am 7
12:50am 4
12:55am 4
1:00am 8
1:05am 7
1:10am 11
1:15am 8
1:20am 7
1:25am 5
1:30am 5
1:35am 5
1:40am 6
1:45am 2
1:50am 4
1:55am 6
2:00am 5
2:05am 5
2:10am 3
2:15am 2
2:20am 5
2:25am 5
2:30am 5
2:35am 3
2:40am 1
2:45am 3
2:50am 2
2:55am 7
3:00am 6
3:05am 3
3:10am 3
3:15am 1
3:20am 2
3:25am 0
3:30am 1
3:35am 5
3:40am 6
3:45am 2
3:50am 4
3:55am 1
4:00am 4
4:05am 2
4:10am 3
4:15am 1
4:20am 1
4:25am 3
4:30am 5
4:35am 2
4:40am 1
4:50am 4
4:55am 3
5:00am 4
5:05am 3
5:10am 0
5:15am 3
5:20am 5
5:25am 1
5:30am 3
5:35am 2
5:40am 3
5:45am 5
5:50am 6
5:55am 6
6:00am 7
6:05am 7
6:10am 7
6:15am 10
6:20am 13
6:25am 12
6:30am 14
6:35am 5
6:40am 13
6:45am 10
6:50am 14
6:55am 16
7:00am 14
7:05am 17
7:10am 18
7:15am 20
7:20am 25
7:25am 15
7:30am 27
7:35am 17
7:40am 27
7:45am 23
7:50am 28
7:55am 23
8:00am 23
8:05am 22
8:10am 36
8:15am 35
8:20am 34
8:25am 35
8:30am 32
8:35am 45
8:40am 35
8:45am 39
8:50am 46
8:55am 46
9:00am 50
9:05am 42
9:10am 63
9:15am 51
9:20am 67
9:25am 69
9:30am 70
9:35am 79
9:40am 87
9:45am 91
9:50am 71
9:55am 65
10:00am 70
10:05am 59
10:10am 62
10:15am 76
10:20am 65
10:25am 63
10:30am 77
10:35am 62
10:40am 93
10:45am 78
10:50am 81
10:55am 84
11:00am 84
11:05am 67
11:10am 63
11:15am 77
11:20am 72
11:25am 73
11:30am 86
11:35am 75
11:40am 91
11:45am 83
11:50am 78
11:55am 80
12:00pm 80
12:05pm 89
12:10pm 68
12:15pm 76
12:20pm 76
12:25pm 90
12:30pm 81
12:35pm 80
12:40pm 81
12:45pm 84
12:50pm 87
12:55pm 80
1:00pm 70
1:05pm 74
1:10pm 82
1:15pm 59
1:20pm 74
1:25pm 69
1:30pm 83
1:35pm 89
1:40pm 89
1:45pm 75
1:50pm 85
1:55pm 80
2:00pm 78
2:05pm 82
2:10pm 76
2:15pm 74
2:20pm 77
2:25pm 84
2:30pm 80
2:35pm 84
2:40pm 89
2:45pm 72
2:50pm 77
2:55pm 61
3:00pm 66
3:05pm 58
3:10pm 64
3:15pm 79
3:20pm 81
3:25pm 70
3:30pm 57
3:35pm 58
3:40pm 75
3:45pm 68
3:50pm 82
3:55pm 74
4:00pm 85
4:05pm 69
4:10pm 76
4:15pm 67
4:20pm 63
4:25pm 61
4:30pm 71
4:35pm 65
4:40pm 75
4:45pm 74
4:50pm 66
4:55pm 78
5:00pm 75
5:05pm 65
5:10pm 60
5:15pm 58
5:20pm 58
5:25pm 53
5:30pm 51
5:35pm 63
5:40pm 69
5:45pm 63
5:50pm 66
5:55pm 71
6:00pm 51
6:05pm 59
6:10pm 57
6:15pm 44
6:20pm 51
6:25pm 58
6:30pm 64
6:35pm 62
6:40pm 63
6:45pm 56
6:50pm 74
6:55pm 69
7:00pm 56
7:05pm 59
7:10pm 65
7:15pm 54
7:20pm 82
7:25pm 64
7:30pm 52
7:35pm 56
7:40pm 63
7:45pm 49
7:50pm 62
7:55pm 65
8:00pm 71
8:05pm 76
8:10pm 59
8:15pm 71
8:20pm 70
8:25pm 72
8:30pm 60
8:35pm 58
8:40pm 51
8:45pm 56
8:50pm 63
8:55pm 56
9:00pm 61
9:05pm 60
9:10pm 58
9:15pm 53
9:20pm 52
9:25pm 45
9:30pm 42
9:35pm 48
9:40pm 45
9:45pm 40
9:50pm 35
9:55pm 44
10:00pm 41
10:05pm 32
10:10pm 44
10:15pm 33
10:20pm 37
10:25pm 45
10:30pm 46
10:35pm 40
10:40pm 29
10:45pm 25
10:50pm 24
10:55pm 24
11:00pm 29
11:05pm 25
11:10pm 25
11:15pm 27
11:20pm 26
11:25pm 31
11:30pm 27
11:35pm 13
11:40pm 20
11:45pm 18
11:50pm 14
11:55pm 16
12:00am 15
12:06am 15
12:10am 16
12:15am 15
12:20am 16
12:25am 15
12:30am 16
12:35am 12
12:40am 10
12:45am 9

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476
October 2017 375,761 10,058 14,217
November 2017 294,977 5,937 13,812
Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476
October 2017 375,761 10,058 14,217
November 2017 294,977 5,937 13,812

Digital take-up

Proportion of SORN applications made using the digital service

November 201793.7%
Date Click to sort Completion percentage Click to sort
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%
1 to 31 October 2017 93.9%
1 to 30 November 2017 93.7%
Date Click to sort Completion percentage Click to sort
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%
1 to 31 October 2017 93.9%
1 to 30 November 2017 93.7%

Service availability

30 days

Page load time

13 Dec 20170.89s

Date Click to sort Page load time Click to sort Uptime Click to sort
8 December 2017 968ms 100%
9 December 2017 849ms 99.7%
10 December 2017 858ms 100%
11 December 2017 884ms 100%
12 December 2017 866ms 98.6%
13 December 2017 887ms 100%

Uptime

13 Dec 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
8 December 2017 968ms 100%
9 December 2017 849ms 99.7%
10 December 2017 858ms 100%
11 December 2017 884ms 100%
12 December 2017 866ms 98.6%
13 December 2017 887ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
14 November 2017 1,110ms 100%
15 November 2017 1,071ms 100%
16 November 2017 1,086ms 100%
17 November 2017 1,039ms 100%
18 November 2017 1,036ms 100%
19 November 2017 1,019ms 100%
20 November 2017 1,037ms 100%
21 November 2017 994ms 100%
22 November 2017 1,044ms 100%
23 November 2017 1,057ms 100%
24 November 2017 1,043ms 100%
25 November 2017 1,099ms 100%
26 November 2017 1,039ms 100%
27 November 2017 1,063ms 100%
28 November 2017 1,094ms 100%
29 November 2017 947ms 100%
30 November 2017 1,163ms 100%
1 December 2017 1,206ms 100%
2 December 2017 1,173ms 100%
3 December 2017 1,181ms 100%
4 December 2017 1,212ms 100%
5 December 2017 2,288ms 100%
6 December 2017 977ms 100%
7 December 2017 961ms 100%
8 December 2017 968ms 100%
9 December 2017 849ms 99.7%
10 December 2017 858ms 100%
11 December 2017 884ms 100%
12 December 2017 866ms 98.6%
13 December 2017 887ms 100%

24 hours

Page load time

11:00pm, 13 Dec 20170.81s

Time Click to sort Page load time Click to sort Uptime Click to sort
6:00pm 810ms 100%
7:00pm 802ms 100%
8:00pm 950ms 100%
9:00pm 815ms 100%
10:00pm 1,020ms 100%
11:00pm 814ms 100%

Uptime

11:00pm, 13 Dec 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
6:00pm 810ms 100%
7:00pm 802ms 100%
8:00pm 950ms 100%
9:00pm 815ms 100%
10:00pm 1,020ms 100%
11:00pm 814ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
12:00am 928ms 100%
1:00am 834ms 100%
2:00am 973ms 100%
3:00am 830ms 100%
4:00am 790ms 100%
5:00am 988ms 100%
6:00am 803ms 100%
7:00am 963ms 100%
8:00am 787ms 100%
9:00am 797ms 100%
10:00am 1,053ms 100%
11:00am 773ms 100%
12:00pm 963ms 100%
1:00pm 804ms 100%
2:00pm 805ms 100%
3:00pm 925ms 100%
4:00pm 1,061ms 100%
5:00pm 999ms 100%
6:00pm 810ms 100%
7:00pm 802ms 100%
8:00pm 950ms 100%
9:00pm 815ms 100%
10:00pm 1,020ms 100%
11:00pm 814ms 100%

Data for applications for SORN.

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