Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.41m

Jan to Dec 2015

+3.76% Oct 2014 to Sep 2015

Total cost

£2.69m

Jan to Dec 2015

−0.04% Oct 2014 to Sep 2015

Cost per transaction

£0.79

Jan to Dec 2015

−3.66% Oct 2014 to Sep 2015

Completion rate

Users who complete a transaction as a percentage of those who start

6 to 12 Feb 201755.8%
Date Click to sort Completion rate Click to sort
15 to 21 February 2016 59.5%
22 to 28 February 2016 60.3%
29 February to 6 March 2016 62.6%
7 to 13 March 2016 59%
14 to 20 March 2016 59%
21 to 27 March 2016 59%
28 March to 3 April 2016 63.3%
4 to 10 April 2016 57.8%
11 to 17 April 2016 56.8%
18 to 24 April 2016 59.8%
25 April to 1 May 2016 62.5%
2 to 8 May 2016 58.3%
9 to 15 May 2016 57.4%
16 to 22 May 2016 59.2%
23 to 29 May 2016 59.2%
30 May to 5 June 2016 61.5%
6 to 12 June 2016 57.6%
13 to 19 June 2016 57%
20 to 26 June 2016 59%
27 June to 3 July 2016 62.1%
4 to 10 July 2016 56.8%
11 to 17 July 2016 55.4%
18 to 24 July 2016 57.4%
25 to 31 July 2016 60.4%
1 to 7 August 2016 56.4%
8 to 14 August 2016 55.7%
15 to 21 August 2016 57.2%
22 to 28 August 2016 56.8%
29 August to 4 September 2016 61.6%
5 to 11 September 2016 57.1%
12 to 18 September 2016 55.4%
19 to 25 September 2016 59.6%
26 September to 2 October 2016 65.2%
3 to 9 October 2016 59.4%
10 to 16 October 2016 57.7%
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%

Live service usage

Users currently on the GOV.UK start page for the service

48

users online now

Time Click to sort Number of unique visitors Click to sort
8:00pm 54
8:05pm 56
8:10pm 51
8:15pm 57
8:20pm 61
8:25pm 46
8:30pm 47
8:35pm 34
8:40pm 35
8:45pm 47
8:50pm 41
8:55pm 30
9:00pm 43
9:05pm 41
9:10pm 38
9:15pm 51
9:20pm 33
9:25pm 34
9:30pm 47
9:35pm 50
9:40pm 46
9:45pm 40
9:50pm 34
9:55pm 28
10:00pm 30
10:05pm 28
10:10pm 19
10:15pm 28
10:20pm 28
10:25pm 33
10:30pm 31
10:35pm 30
10:40pm 23
10:45pm 28
10:50pm 21
10:55pm 35
11:00pm 22
11:05pm 21
11:10pm 24
11:15pm 15
11:20pm 13
11:25pm 24
11:30pm 23
11:35pm 14
11:40pm 22
11:45pm 13
11:50pm 11
11:55pm 15
12:00am 16
12:08am 9
12:10am 8
12:15am 3
12:20am 10
12:25am 10
12:30am 11
12:35am 11
12:40am 10
12:45am 4
12:50am 5
12:55am 5
1:00am 9
1:05am 7
1:10am 6
1:15am 11
1:20am 4
1:25am 12
1:30am 7
1:35am 8
1:40am 7
1:45am 5
1:50am 3
1:55am 5
2:00am 2
2:10am 5
2:15am 1
2:20am 2
2:25am 4
2:30am 1
2:35am 3
2:40am 4
2:45am 1
2:50am 2
2:55am 5
3:00am 3
3:05am 1
3:10am 2
3:15am 3
3:20am 2
3:25am 1
3:30am 2
3:35am 1
3:40am 2
3:45am 1
3:50am 4
3:55am 4
4:00am 4
4:05am 1
4:10am 1
4:20am 2
4:30am 2
4:35am 2
4:40am 4
4:45am 6
4:50am 2
4:55am 4
5:00am 3
5:05am 3
5:10am 0
5:15am 2
5:20am 1
5:25am 3
5:30am 2
5:35am 5
5:40am 5
5:45am 3
5:50am 4
5:55am 5
6:00am 8
6:05am 5
6:10am 3
6:20am 3
6:25am 3
6:35am 6
6:40am 4
6:45am 5
6:50am 8
6:55am 9
7:00am 10
7:05am 8
7:10am 9
7:15am 10
7:20am 15
7:25am 13
7:30am 13
7:35am 14
7:40am 20
7:45am 13
7:50am 15
7:55am 26
8:00am 23
8:05am 21
8:10am 15
8:15am 12
8:20am 26
8:25am 23
8:30am 25
8:35am 30
8:40am 35
8:45am 25
8:50am 28
8:55am 39
9:00am 34
9:05am 27
9:10am 44
9:15am 43
9:20am 47
9:25am 53
9:30am 50
9:37am 56
9:40am 52
9:45am 41
9:50am 55
9:55am 71
10:00am 71
10:05am 52
10:10am 49
10:15am 61
10:20am 65
10:25am 58
10:30am 65
10:35am 75
10:40am 68
10:45am 61
10:50am 59
10:55am 63
11:00am 61
11:05am 71
11:10am 59
11:15am 83
11:20am 73
11:25am 81
11:30am 84
11:35am 73
11:40am 63
11:45am 64
11:50am 58
11:55am 62
12:00pm 61
12:05pm 69
12:10pm 55
12:15pm 62
12:20pm 70
12:25pm 65
12:30pm 77
12:35pm 69
12:45pm 74
12:55pm 81
1:00pm 68
1:05pm 62
1:10pm 57
1:15pm 58
1:20pm 73
1:30pm 68
1:40pm 76
1:45pm 79
1:50pm 75
1:55pm 72
2:00pm 63
2:05pm 77
2:10pm 64
2:15pm 60
2:20pm 62
2:25pm 69
2:30pm 66
2:35pm 66
2:40pm 57
2:45pm 75
2:50pm 74
2:55pm 76
3:00pm 72
3:05pm 57
3:10pm 81
3:15pm 71
3:20pm 63
3:25pm 65
3:30pm 50
3:35pm 76
3:40pm 61
3:45pm 57
3:50pm 58
3:55pm 62
4:00pm 77
4:05pm 70
4:10pm 55
4:15pm 77
4:20pm 69
4:25pm 53
4:30pm 68
4:35pm 75
4:40pm 80
4:45pm 83
4:50pm 72
4:55pm 72
5:00pm 66
5:05pm 67
5:10pm 64
5:15pm 47
5:20pm 56
5:25pm 79
5:30pm 77
5:35pm 83
5:40pm 85
5:45pm 88
5:50pm 73
5:55pm 76
6:00pm 78
6:05pm 74
6:10pm 69
6:15pm 64
6:20pm 78
6:25pm 77
6:30pm 75
6:35pm 71
6:40pm 61
6:45pm 68
6:50pm 72
6:55pm 72
7:05pm 63
7:15pm 69
7:20pm 66
7:25pm 63
7:30pm 62
7:35pm 83
7:40pm 74
7:45pm 75
7:50pm 62
7:55pm 73
8:00pm 65
8:05pm 68
8:10pm 62
8:15pm 66
8:20pm 73
8:25pm 71
8:30pm 59
8:35pm 79
8:40pm 67
8:45pm 84
8:50pm 77
8:55pm 56
9:00pm 48

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
February 2016 280,177 6,894 16,229
March 2016 281,823 7,130 14,596
April 2016 266,427 7,787 14,081
May 2016 279,309 6,841 14,035
June 2016 257,100 6,613 14,578
July 2016 244,898 5,782 12,882
August 2016 289,546 7,473 13,166
September 2016 301,459 8,444 13,602
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985

Digital take-up

Proportion of SORN applications made using the digital service

January 201794.1%
Date Click to sort Completion percentage Click to sort
1 to 29 February 2016 92.4%
1 to 31 March 2016 92.8%
1 to 30 April 2016 92.4%
1 to 31 May 2016 93%
1 to 30 June 2016 92.4%
1 to 31 July 2016 92.9%
1 to 31 August 2016 93.3%
1 to 30 September 2016 93.2%
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%

Service availability

30 days

Page load time

18 Feb 20171.13s

Uptime

18 Feb 201799.3%

Date Click to sort Page load time Click to sort Uptime Click to sort
20 January 2017 1,019ms 100%
21 January 2017 1,015ms 100%
22 January 2017 922ms 91.7%
23 January 2017 1,013ms 100%
24 January 2017 1,043ms 88.5%
25 January 2017 1,144ms 100%
26 January 2017 1,129ms 100%
27 January 2017 1,233ms 100%
28 January 2017 1,186ms 100%
29 January 2017 1,251ms 100%
30 January 2017 1,228ms 98.6%
31 January 2017 1,243ms 100%
1 February 2017 1,154ms 100%
2 February 2017 948ms 100%
3 February 2017 874ms 100%
4 February 2017 914ms 100%
5 February 2017
6 February 2017
7 February 2017 1,021ms 100%
8 February 2017 1,058ms 100%
9 February 2017 1,124ms 99.3%
10 February 2017 1,075ms 93.8%
11 February 2017 1,220ms 100%
12 February 2017 1,132ms 100%
13 February 2017 1,090ms 100%
14 February 2017 1,079ms 100%
15 February 2017 1,105ms 100%
16 February 2017 1,102ms 100%
17 February 2017 1,124ms 100%
18 February 2017 1,131ms 99.3%

24 hours

Page load time

8:00pm, 19 Feb 20171.17s

Uptime

8:00pm, 19 Feb 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
9:00pm 1,146ms 100%
10:00pm 1,200ms 100%
11:00pm 1,070ms 82.6%
12:00am 0ms 0%
1:00am 0ms 0%
2:00am 1,362ms 42.4%
3:00am 1,160ms 100%
4:00am 1,029ms 100%
5:00am 1,156ms 100%
6:00am 1,215ms 100%
7:00am 1,148ms 100%
8:00am 1,163ms 100%
9:00am 1,033ms 100%
10:00am 1,240ms 100%
11:00am 1,267ms 100%
12:00pm 1,231ms 100%
1:00pm 1,147ms 100%
2:00pm 1,043ms 100%
3:00pm 1,190ms 100%
4:00pm 1,225ms 100%
5:00pm 1,225ms 100%
6:00pm 1,163ms 100%
7:00pm 1,047ms 100%
8:00pm 1,171ms 100%

Data for applications for SORN.

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