Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.7m

Apr 2016 to Mar 2017

+1.94% Jan to Dec 2016

Total cost

£3.07m

Apr 2016 to Mar 2017

+1.94% Jan to Dec 2016

Cost per transaction

£0.83

Apr 2016 to Mar 2017

0% Jan to Dec 2016

Completion rate

Users who complete a transaction as a percentage of those who start

12 to 18 Feb 201850.9%
Date Click to sort Completion rate Click to sort
8 to 14 January 2018 52.1%
15 to 21 January 2018 54.1%
22 to 28 January 2018 54%
29 January to 4 February 2018 57.2%
5 to 11 February 2018 53.4%
12 to 18 February 2018 50.9%
Date Click to sort Completion rate Click to sort
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%
22 to 28 May 2017 56%
29 May to 4 June 2017 58.5%
5 to 11 June 2017 53.8%
12 to 18 June 2017 52.4%
19 to 25 June 2017 55.7%
26 June to 2 July 2017 58.9%
3 to 9 July 2017 53%
10 to 16 July 2017 50.9%
17 to 23 July 2017 54.1%
24 to 30 July 2017 55.3%
31 July to 6 August 2017 55.8%
7 to 13 August 2017 52.3%
14 to 20 August 2017 54.3%
21 to 27 August 2017 53.8%
28 August to 3 September 2017 59.1%
4 to 10 September 2017 54.6%
11 to 17 September 2017 53.5%
18 to 24 September 2017 56.3%
25 September to 1 October 2017 62.9%
2 to 8 October 2017 57.3%
9 to 15 October 2017 54.2%
16 to 22 October 2017 55.4%
23 to 29 October 2017 57.8%
30 October to 5 November 2017 62.1%
6 to 12 November 2017 55.5%
13 to 19 November 2017 53.8%
20 to 26 November 2017 55.4%
27 November to 3 December 2017 60.6%
4 to 10 December 2017 55.7%
11 to 17 December 2017 53.3%
18 to 24 December 2017 55.9%
25 to 31 December 2017 59.6%
1 to 7 January 2018 54.4%
8 to 14 January 2018 52.1%
15 to 21 January 2018 54.1%
22 to 28 January 2018 54%
29 January to 4 February 2018 57.2%
5 to 11 February 2018 53.4%
12 to 18 February 2018 50.9%

Live service usage

Users currently on the GOV.UK start page for the service

117

users online now
Time Click to sort Number of unique visitors Click to sort
2:55pm 147
3:00pm 129
3:05pm 122
3:10pm 144
3:15pm 113
3:20pm 117

Time Click to sort Number of unique visitors Click to sort
2:25pm 171
2:30pm 164
2:35pm 159
2:40pm 215
2:45pm 169
2:50pm 158
2:55pm 190
3:00pm 160
3:05pm 182
3:10pm 202
3:15pm 192
3:20pm 184
3:25pm 162
3:30pm 178
3:35pm 188
3:40pm 162
3:45pm 188
3:50pm 178
3:55pm 190
4:00pm 197
4:05pm 190
4:10pm 210
4:15pm 187
4:20pm 201
4:25pm 186
4:30pm 209
4:35pm 206
4:40pm 236
4:45pm 256
4:50pm 247
4:55pm 230
5:00pm 219
5:05pm 229
5:10pm 209
5:15pm 204
5:20pm 199
5:25pm 223
5:30pm 218
5:35pm 232
5:40pm 231
5:45pm 227
5:50pm 265
5:55pm 229
6:00pm 250
6:05pm 240
6:10pm 249
6:15pm 241
6:20pm 248
6:25pm 231
6:30pm 230
6:35pm 222
6:40pm 221
6:45pm 262
6:50pm 257
6:55pm 235
7:00pm 252
7:05pm 255
7:10pm 255
7:15pm 233
7:20pm 241
7:25pm 234
7:30pm 251
7:35pm 245
7:40pm 258
7:45pm 236
7:50pm 265
7:55pm 240
8:00pm 248
8:05pm 259
8:10pm 244
8:15pm 241
8:20pm 245
8:25pm 227
8:30pm 202
8:35pm 206
8:40pm 194
8:45pm 193
8:50pm 218
8:55pm 195
9:00pm 221
9:05pm 242
9:10pm 209
9:15pm 226
9:20pm 211
9:25pm 192
9:30pm 198
9:35pm 197
9:40pm 197
9:45pm 219
9:50pm 184
9:55pm 178
10:00pm 176
10:05pm 171
10:10pm 200
10:15pm 197
10:20pm 173
10:25pm 161
10:30pm 146
10:35pm 179
10:40pm 143
10:45pm 135
10:50pm 163
10:55pm 137
11:00pm 123
11:05pm 132
11:10pm 134
11:15pm 126
11:20pm 120
11:25pm 110
11:30pm 100
11:35pm 87
11:40pm 86
11:45pm 82
11:50pm 83
11:55pm 57
12:00am 53
12:10am 42
12:25am 28
12:30am 26
12:35am 19
12:37am 32
12:37am 32
12:37am 32
12:37am 32
12:40am 22
12:45am 15
12:50am 19
12:55am 17
1:00am 19
1:05am 23
1:10am 7
1:15am 14
1:20am 12
1:25am 17
1:30am 5
1:35am 17
1:40am 16
1:45am 10
1:50am 9
1:55am 9
2:00am 6
2:05am 9
2:10am 7
2:15am 5
2:20am 9
2:25am 10
2:30am 6
2:35am 6
2:40am 5
2:45am 8
2:50am 7
2:55am 5
3:00am 6
3:05am 8
3:10am 5
3:15am 6
3:20am 7
3:25am 3
3:30am 5
3:35am 2
3:40am 6
3:45am 7
3:50am 6
3:55am 1
4:00am 4
4:05am 7
4:10am 6
4:15am 1
4:20am 2
4:25am 5
4:30am 6
4:35am 3
4:40am 5
4:45am 10
4:50am 10
4:55am 0
5:00am 5
5:05am 7
5:10am 7
5:15am 8
5:20am 9
5:25am 13
5:30am 9
5:35am 9
5:40am 9
5:45am 6
5:50am 7
5:55am 13
6:00am 16
6:05am 22
6:10am 23
6:15am 22
6:20am 16
6:25am 33
6:30am 23
6:35am 25
6:40am 27
6:45am 28
6:50am 39
6:55am 34
7:00am 33
7:05am 44
7:10am 47
7:15am 47
7:20am 48
7:25am 58
7:30am 54
7:35am 63
7:40am 60
7:45am 56
7:50am 58
7:55am 81
8:00am 57
8:05am 73
8:10am 64
8:15am 73
8:20am 85
8:25am 94
8:30am 89
8:35am 82
8:40am 102
8:45am 100
8:50am 114
8:55am 114
9:00am 125
9:05am 102
9:10am 131
9:15am 139
9:20am 115
9:25am 113
9:30am 134
9:35am 112
9:40am 150
9:45am 130
9:50am 159
9:55am 147
10:00am 163
10:05am 147
10:10am 131
10:15am 154
10:20am 149
10:25am 156
10:30am 153
10:35am 164
10:40am 145
10:45am 140
10:50am 136
10:55am 145
11:00am 134
11:05am 152
11:10am 159
11:15am 140
11:20am 147
11:25am 160
11:30am 146
11:35am 164
11:40am 141
11:45am 156
11:50am 142
11:55am 135
12:00pm 153
12:05pm 140
12:10pm 153
12:15pm 165
12:20pm 150
12:25pm 150
12:30pm 157
12:35pm 148
12:40pm 153
12:45pm 127
12:50pm 131
12:55pm 143
1:00pm 148
1:05pm 144
1:10pm 146
1:15pm 147
1:20pm 163
1:25pm 150
1:30pm 148
1:35pm 155
1:40pm 138
1:45pm 136
1:50pm 111
1:55pm 123
2:00pm 161
2:05pm 151
2:10pm 149
2:15pm 154
2:20pm 142
2:25pm 137
2:30pm 121
2:35pm 114
2:40pm 109
2:45pm 113
2:50pm 131
2:55pm 147
3:00pm 129
3:05pm 122
3:10pm 144
3:15pm 113
3:20pm 117

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476
October 2017 375,761 10,058 14,217
November 2017 294,977 5,937 13,812
December 2017 240,209 5,149 10,196
January 2018 297,912 4,554 13,021
Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476
October 2017 375,761 10,058 14,217
November 2017 294,977 5,937 13,812
December 2017 240,209 5,149 10,196
January 2018 297,912 4,554 13,021

Digital take-up

Proportion of SORN applications made using the digital service

January 201894.4%
Date Click to sort Completion percentage Click to sort
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%
1 to 31 October 2017 93.9%
1 to 30 November 2017 93.7%
1 to 31 December 2017 94%
1 to 31 January 2018 94.4%
Date Click to sort Completion percentage Click to sort
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%
1 to 31 October 2017 93.9%
1 to 30 November 2017 93.7%
1 to 31 December 2017 94%
1 to 31 January 2018 94.4%

Service availability

30 days

Page load time

19 Feb 20181.00s

Date Click to sort Page load time Click to sort Uptime Click to sort
14 February 2018 933ms 100%
15 February 2018 945ms 100%
16 February 2018 900ms 100%
17 February 2018 904ms 100%
18 February 2018 972ms 100%
19 February 2018 1,003ms 100%

Uptime

19 Feb 2018100%

Date Click to sort Page load time Click to sort Uptime Click to sort
14 February 2018 933ms 100%
15 February 2018 945ms 100%
16 February 2018 900ms 100%
17 February 2018 904ms 100%
18 February 2018 972ms 100%
19 February 2018 1,003ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
21 January 2018 965ms 100%
22 January 2018 978ms 100%
23 January 2018 990ms 100%
24 January 2018 951ms 100%
25 January 2018 1,016ms 99.7%
26 January 2018 1,024ms 100%
27 January 2018 1,080ms 99.7%
28 January 2018 1,089ms 100%
29 January 2018 1,078ms 100%
30 January 2018 1,036ms 100%
31 January 2018 1,282ms 100%
1 February 2018 1,165ms 100%
2 February 2018 1,172ms 100%
3 February 2018 1,078ms 100%
4 February 2018 1,112ms 100%
5 February 2018 1,129ms 100%
6 February 2018 1,097ms 100%
7 February 2018 1,117ms 100%
8 February 2018 1,073ms 100%
9 February 2018 1,069ms 100%
10 February 2018 1,095ms 100%
11 February 2018 1,119ms 100%
12 February 2018 1,071ms 100%
13 February 2018 960ms 100%
14 February 2018 933ms 100%
15 February 2018 945ms 100%
16 February 2018 900ms 100%
17 February 2018 904ms 100%
18 February 2018 972ms 100%
19 February 2018 1,003ms 100%

24 hours

Page load time

9:00am, 20 Feb 20181.03s

Time Click to sort Page load time Click to sort Uptime Click to sort
4:00am 1,131ms 100%
5:00am 884ms 82.6%
6:00am 1,173ms 9.1%
7:00am 878ms 100%
8:00am 859ms 100%
9:00am 1,029ms 100%

Uptime

9:00am, 20 Feb 2018100%

Time Click to sort Page load time Click to sort Uptime Click to sort
4:00am 1,131ms 100%
5:00am 884ms 82.6%
6:00am 1,173ms 9.1%
7:00am 878ms 100%
8:00am 859ms 100%
9:00am 1,029ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
10:00am 967ms 100%
11:00am 865ms 100%
12:00pm 881ms 100%
1:00pm 1,062ms 100%
2:00pm 914ms 100%
3:00pm 1,067ms 100%
4:00pm 1,144ms 100%
5:00pm 979ms 100%
6:00pm 977ms 100%
7:00pm 1,210ms 100%
8:00pm 1,204ms 100%
9:00pm 1,002ms 100%
10:00pm 913ms 100%
11:00pm 1,169ms 100%
12:00am 1,116ms 100%
1:00am 1,167ms 100%
2:00am 905ms 100%
3:00am 915ms 100%
4:00am 1,131ms 100%
5:00am 884ms 82.6%
6:00am 1,173ms 9.1%
7:00am 878ms 100%
8:00am 859ms 100%
9:00am 1,029ms 100%

Data for applications for SORN.

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