Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.81m

July 2016 to June 2017

+3.14% Apr 2016 to Mar 2017

Total cost

£3.16m

July 2016 to June 2017

+3.14% Apr 2016 to Mar 2017

Cost per transaction

£0.83

July 2016 to June 2017

0% Apr 2016 to Mar 2017

Completion rate

Users who complete a transaction as a percentage of those who start

6 to 12 Aug 201851.4%
Date Click to sort Completion rate Click to sort
2 to 8 July 2018 52%
9 to 15 July 2018 50.2%
16 to 22 July 2018 53%
23 to 29 July 2018 53.1%
30 July to 5 August 2018 55.2%
6 to 12 August 2018 51.4%
Date Click to sort Completion rate Click to sort
14 to 20 August 2017 54.3%
21 to 27 August 2017 53.8%
28 August to 3 September 2017 59.1%
4 to 10 September 2017 54.6%
11 to 17 September 2017 53.5%
18 to 24 September 2017 56.3%
25 September to 1 October 2017 62.9%
2 to 8 October 2017 57.3%
9 to 15 October 2017 54.2%
16 to 22 October 2017 55.4%
23 to 29 October 2017 57.8%
30 October to 5 November 2017 62.1%
6 to 12 November 2017 55.5%
13 to 19 November 2017 53.8%
20 to 26 November 2017 55.4%
27 November to 3 December 2017 60.6%
4 to 10 December 2017 55.7%
11 to 17 December 2017 53.3%
18 to 24 December 2017 55.9%
25 to 31 December 2017 59.6%
1 to 7 January 2018 54.4%
8 to 14 January 2018 52.1%
15 to 21 January 2018 54.1%
22 to 28 January 2018 54%
29 January to 4 February 2018 57.2%
5 to 11 February 2018 53.4%
12 to 18 February 2018 50.9%
19 to 25 February 2018 55%
26 February to 4 March 2018 58.5%
5 to 11 March 2018 53.4%
12 to 18 March 2018 51.6%
19 to 25 March 2018 54.6%
26 March to 1 April 2018 58.1%
2 to 8 April 2018 53.4%
9 to 15 April 2018 51%
16 to 22 April 2018 51.5%
23 to 29 April 2018 53.6%
30 April to 6 May 2018 54.8%
7 to 13 May 2018 49.7%
14 to 20 May 2018 51.4%
21 to 27 May 2018 51.3%
28 May to 3 June 2018 55.3%
4 to 10 June 2018 50.7%
11 to 17 June 2018 48.9%
18 to 24 June 2018 52.2%
25 June to 1 July 2018 56.2%
2 to 8 July 2018 52%
9 to 15 July 2018 50.2%
16 to 22 July 2018 53%
23 to 29 July 2018 53.1%
30 July to 5 August 2018 55.2%
6 to 12 August 2018 51.4%

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
February 2018
March 2018
April 2018
May 2018
June 2018
July 2018
Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476
October 2017 375,761 10,058 14,217
November 2017 294,977 5,937 13,812
December 2017 240,209 5,149 10,196
January 2018 297,912 4,554 13,021
February 2018
March 2018
April 2018
May 2018
June 2018
July 2018

Digital take-up

Proportion of SORN applications made using the digital service

January 201894.4%
Date Click to sort Completion percentage Click to sort
1 to 28 February 2018
1 to 31 March 2018
1 to 30 April 2018
1 to 31 May 2018
1 to 30 June 2018
1 to 31 July 2018
Date Click to sort Completion percentage Click to sort
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%
1 to 31 October 2017 93.9%
1 to 30 November 2017 93.7%
1 to 31 December 2017 94%
1 to 31 January 2018 94.4%
1 to 28 February 2018
1 to 31 March 2018
1 to 30 April 2018
1 to 31 May 2018
1 to 30 June 2018
1 to 31 July 2018

Service availability

30 days

Page load time

18 Aug 20180.94s

Date Click to sort Page load time Click to sort Uptime Click to sort
13 August 2018 470ms 58.3%
14 August 2018 1,181ms 100%
15 August 2018 745ms 100%
16 August 2018 975ms 100%
17 August 2018 961ms 100%
18 August 2018 943ms 100%

Uptime

18 Aug 2018100%

Date Click to sort Page load time Click to sort Uptime Click to sort
13 August 2018 470ms 58.3%
14 August 2018 1,181ms 100%
15 August 2018 745ms 100%
16 August 2018 975ms 100%
17 August 2018 961ms 100%
18 August 2018 943ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
20 July 2018
21 July 2018
22 July 2018
23 July 2018
24 July 2018
25 July 2018
26 July 2018
27 July 2018
28 July 2018
29 July 2018
30 July 2018
31 July 2018
1 August 2018
2 August 2018
3 August 2018
4 August 2018
5 August 2018
6 August 2018
7 August 2018
8 August 2018
9 August 2018
10 August 2018 0ms 0%
11 August 2018 0ms 0%
12 August 2018 0ms 0%
13 August 2018 470ms 58.3%
14 August 2018 1,181ms 100%
15 August 2018 745ms 100%
16 August 2018 975ms 100%
17 August 2018 961ms 100%
18 August 2018 943ms 100%

24 hours

Page load time

3:00am, 19 Aug 20180.62s

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00pm 576ms 100%
11:00pm 826ms 100%
12:00am 1,094ms 100%
1:00am 807ms 100%
2:00am 718ms 100%
3:00am 620ms 100%

Uptime

3:00am, 19 Aug 2018100%

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00pm 576ms 100%
11:00pm 826ms 100%
12:00am 1,094ms 100%
1:00am 807ms 100%
2:00am 718ms 100%
3:00am 620ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
4:00am 685ms 100%
5:00am 754ms 100%
6:00am 650ms 100%
7:00am 610ms 100%
8:00am 1,338ms 100%
9:00am 695ms 100%
10:00am 1,917ms 100%
11:00am 659ms 100%
12:00pm 636ms 100%
1:00pm 700ms 100%
2:00pm 644ms 100%
3:00pm 717ms 100%
4:00pm 2,908ms 100%
5:00pm 1,554ms 100%
6:00pm 828ms 100%
7:00pm 790ms 100%
8:00pm 846ms 100%
9:00pm 1,499ms 100%
10:00pm 576ms 100%
11:00pm 826ms 100%
12:00am 1,094ms 100%
1:00am 807ms 100%
2:00am 718ms 100%
3:00am 620ms 100%

Data for applications for SORN.

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