Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.63m

Jan to Dec 2016

+0.44% Oct 2015 to Sep 2016

Total cost

£3.01m

Jan to Dec 2016

+0.44% Oct 2015 to Sep 2016

Cost per transaction

£0.83

Jan to Dec 2016

0% Oct 2015 to Sep 2016

Completion rate

Users who complete a transaction as a percentage of those who start

9 to 15 Oct 201754.2%
Date Click to sort Completion rate Click to sort
4 to 10 September 2017 54.6%
11 to 17 September 2017 53.5%
18 to 24 September 2017 56.3%
25 September to 1 October 2017 62.9%
2 to 8 October 2017 57.3%
9 to 15 October 2017 54.2%
Date Click to sort Completion rate Click to sort
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%
22 to 28 May 2017 56%
29 May to 4 June 2017 58.5%
5 to 11 June 2017 53.8%
12 to 18 June 2017 52.4%
19 to 25 June 2017 55.7%
26 June to 2 July 2017 58.9%
3 to 9 July 2017 53%
10 to 16 July 2017 50.9%
17 to 23 July 2017 54.1%
24 to 30 July 2017 55.3%
31 July to 6 August 2017 55.8%
7 to 13 August 2017 52.3%
14 to 20 August 2017 54.3%
21 to 27 August 2017 53.8%
28 August to 3 September 2017 59.1%
4 to 10 September 2017 54.6%
11 to 17 September 2017 53.5%
18 to 24 September 2017 56.3%
25 September to 1 October 2017 62.9%
2 to 8 October 2017 57.3%
9 to 15 October 2017 54.2%

Live service usage

Users currently on the GOV.UK start page for the service

8

users online now
Time Click to sort Number of unique visitors Click to sort
11:20pm 15
11:25pm 18
11:30pm 10
11:35pm 9
11:40pm 7
11:45pm 8

Time Click to sort Number of unique visitors Click to sort
10:45pm 24
10:50pm 19
10:55pm 15
11:00pm 10
11:05pm 17
11:10pm 16
11:15pm 17
11:20pm 14
11:25pm 10
11:30pm 9
11:35pm 9
11:40pm 6
11:45pm 11
11:50pm 4
11:55pm 13
12:00am 7
12:55am 4
12:55am 4
12:55am 5
12:55am 6
12:56am 6
12:56am 6
12:56am 6
12:56am 6
12:56am 7
12:57am 7
1:00am 6
1:05am 5
1:10am 5
1:15am 4
1:20am 7
1:25am 3
1:30am 7
1:35am 4
1:40am 6
1:45am 2
1:50am 2
1:55am 3
2:00am 2
2:05am 3
2:10am 4
2:15am 4
2:20am 3
2:25am 8
2:30am 6
2:35am 3
2:40am 3
2:45am 6
2:50am 4
2:55am 1
3:00am 1
3:05am 3
3:10am 5
3:15am 2
3:20am 4
3:25am 2
3:30am 2
3:35am 6
3:40am 3
3:45am 3
3:50am 1
3:55am 4
4:00am 3
4:05am 3
4:10am 1
4:15am 4
4:20am 4
4:25am 4
4:30am 4
4:35am 5
4:40am 5
4:45am 4
4:50am 8
4:55am 5
5:00am 10
5:05am 4
5:10am 6
5:15am 11
5:20am 5
5:25am 9
5:30am 15
5:35am 18
5:40am 19
5:45am 17
5:50am 21
5:55am 21
6:00am 14
6:05am 19
6:10am 17
6:15am 12
6:20am 22
6:25am 24
6:30am 25
6:35am 30
6:40am 23
6:45am 28
6:50am 31
6:55am 35
7:00am 36
7:05am 40
7:10am 43
7:15am 53
7:20am 43
7:25am 56
7:30am 55
7:35am 58
7:40am 47
7:45am 54
7:50am 56
7:55am 59
8:00am 76
8:05am 77
8:10am 65
8:15am 70
8:20am 71
8:25am 77
8:30am 87
8:35am 96
8:40am 112
8:45am 118
8:50am 97
8:55am 88
9:00am 93
9:05am 105
9:10am 119
9:15am 94
9:20am 101
9:25am 114
9:30am 115
9:35am 141
9:40am 117
9:45am 116
9:50am 111
9:55am 96
10:00am 101
10:05am 106
10:10am 121
10:15am 120
10:20am 99
10:25am 100
10:30am 101
10:35am 101
10:40am 104
10:45am 109
10:50am 103
10:55am 112
11:00am 105
11:05am 92
11:10am 103
11:15am 126
11:20am 102
11:25am 124
11:30am 126
11:35am 123
11:40am 90
11:45am 113
11:50am 94
11:55am 113
12:00pm 112
12:05pm 111
12:10pm 116
12:15pm 125
12:20pm 108
12:25pm 104
12:30pm 111
12:35pm 101
12:40pm 125
12:45pm 115
12:50pm 119
12:55pm 106
1:00pm 89
1:05pm 80
1:10pm 91
1:15pm 110
1:20pm 105
1:25pm 96
1:30pm 95
1:35pm 110
1:40pm 107
1:45pm 104
1:50pm 94
1:55pm 98
2:00pm 81
2:05pm 95
2:10pm 102
2:15pm 114
2:20pm 92
2:25pm 91
2:30pm 80
2:35pm 82
2:40pm 73
2:45pm 104
2:50pm 119
2:55pm 95
3:00pm 85
3:05pm 102
3:10pm 98
3:15pm 89
3:20pm 99
3:25pm 114
3:30pm 123
3:35pm 100
3:40pm 93
3:45pm 111
3:50pm 111
3:55pm 104
4:00pm 98
4:05pm 112
4:10pm 95
4:15pm 95
4:20pm 91
4:25pm 104
4:30pm 98
4:35pm 115
4:40pm 91
4:45pm 100
4:50pm 94
4:55pm 92
5:00pm 90
5:05pm 100
5:10pm 102
5:15pm 93
5:20pm 101
5:25pm 95
5:30pm 85
5:35pm 93
5:40pm 81
5:45pm 94
5:50pm 84
5:55pm 74
6:00pm 99
6:05pm 110
6:10pm 136
6:15pm 121
6:20pm 107
6:25pm 91
6:30pm 101
6:35pm 117
6:40pm 99
6:45pm 109
6:50pm 91
6:55pm 97
7:00pm 86
7:05pm 106
7:10pm 97
7:15pm 99
7:20pm 106
7:25pm 88
7:30pm 102
7:35pm 95
7:40pm 79
7:45pm 86
7:50pm 82
7:55pm 83
8:00pm 83
8:05pm 78
8:10pm 70
8:15pm 80
8:20pm 73
8:25pm 62
8:30pm 82
8:35pm 73
8:40pm 59
8:45pm 66
8:50pm 67
8:55pm 47
9:00pm 53
9:05pm 59
9:10pm 52
9:15pm 71
9:20pm 58
9:25pm 46
9:30pm 42
9:35pm 49
9:40pm 54
9:45pm 45
9:50pm 38
9:55pm 36
10:00pm 36
10:05pm 29
10:10pm 35
10:15pm 30
10:20pm 33
10:25pm 19
10:30pm 32
10:35pm 24
10:40pm 22
10:45pm 23
10:50pm 18
10:55pm 19
11:00pm 20
11:05pm 26
11:10pm 19
11:15pm 21
11:20pm 15
11:25pm 18
11:30pm 10
11:35pm 9
11:40pm 7
11:45pm 8

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476
Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476

Digital take-up

Proportion of SORN applications made using the digital service

September 201793.9%
Date Click to sort Completion percentage Click to sort
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%
Date Click to sort Completion percentage Click to sort
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%

Service availability

30 days

Page load time

15 Oct 20171.01s

Date Click to sort Page load time Click to sort Uptime Click to sort
10 October 2017 1,029ms 100%
11 October 2017 995ms 100%
12 October 2017 1,006ms 100%
13 October 2017 1,027ms 99.7%
14 October 2017 1,032ms 100%
15 October 2017 1,009ms 100%

Uptime

15 Oct 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
10 October 2017 1,029ms 100%
11 October 2017 995ms 100%
12 October 2017 1,006ms 100%
13 October 2017 1,027ms 99.7%
14 October 2017 1,032ms 100%
15 October 2017 1,009ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
16 September 2017 1,067ms 100%
17 September 2017 1,056ms 100%
18 September 2017 1,112ms 100%
19 September 2017 1,105ms 100%
20 September 2017 1,031ms 100%
21 September 2017 1,105ms 100%
22 September 2017 1,002ms 100%
23 September 2017 1,043ms 99.7%
24 September 2017 1,096ms 100%
25 September 2017 994ms 100%
26 September 2017 987ms 100%
27 September 2017 987ms 100%
28 September 2017 872ms 100%
29 September 2017 779ms 100%
30 September 2017 854ms 100%
1 October 2017 866ms 100%
2 October 2017 953ms 100%
3 October 2017 1,042ms 100%
4 October 2017 894ms 100%
5 October 2017 911ms 100%
6 October 2017 935ms 100%
7 October 2017 959ms 100%
8 October 2017 1,012ms 100%
9 October 2017 1,026ms 100%
10 October 2017 1,029ms 100%
11 October 2017 995ms 100%
12 October 2017 1,006ms 100%
13 October 2017 1,027ms 99.7%
14 October 2017 1,032ms 100%
15 October 2017 1,009ms 100%

24 hours

Page load time

10:00pm, 16 Oct 20170.99s

Time Click to sort Page load time Click to sort Uptime Click to sort
5:00pm 1,000ms 100%
6:00pm 975ms 33.3%
7:00pm 956ms 100%
8:00pm 898ms 100%
9:00pm 1,092ms 100%
10:00pm 985ms 100%

Uptime

10:00pm, 16 Oct 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
5:00pm 1,000ms 100%
6:00pm 975ms 33.3%
7:00pm 956ms 100%
8:00pm 898ms 100%
9:00pm 1,092ms 100%
10:00pm 985ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
11:00pm 1,261ms 100%
12:00am 970ms 100%
1:00am 966ms 100%
2:00am 1,074ms 100%
3:00am 1,018ms 100%
4:00am 1,015ms 100%
5:00am 963ms 100%
6:00am 1,011ms 100%
7:00am 993ms 100%
8:00am 912ms 100%
9:00am 910ms 100%
10:00am 865ms 100%
11:00am 1,114ms 100%
12:00pm 869ms 100%
1:00pm 874ms 100%
2:00pm 938ms 100%
3:00pm 846ms 100%
4:00pm 1,246ms 100%
5:00pm 1,000ms 100%
6:00pm 975ms 33.3%
7:00pm 956ms 100%
8:00pm 898ms 100%
9:00pm 1,092ms 100%
10:00pm 985ms 100%

Data for applications for SORN.

Help us improve GOV.UK

The form on this page is for reporting problems with this dashboard.

If you've had problems with the service that this dashboard is providing data for, please send details to the team responsible for the service.

Don't include personal or financial information, eg your National Insurance number or credit card details.