Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.5m

Apr 2015 to Mar 2016

+2.77% Jan to Dec 2015

Total cost

£2.77m

Apr 2015 to Mar 2016

+2.77% Jan to Dec 2015

Cost per transaction

£0.79

Apr 2015 to Mar 2016

0% Jan to Dec 2015

Completion rate

Users who complete a transaction as a percentage of those who start

15 to 21 May 201756.6%
Date Click to sort Completion rate Click to sort
23 to 29 May 2016 59.2%
30 May to 5 June 2016 61.5%
6 to 12 June 2016 57.6%
13 to 19 June 2016 57%
20 to 26 June 2016 59%
27 June to 3 July 2016 62.1%
4 to 10 July 2016 56.8%
11 to 17 July 2016 55.4%
18 to 24 July 2016 57.4%
25 to 31 July 2016 60.4%
1 to 7 August 2016 56.4%
8 to 14 August 2016 55.7%
15 to 21 August 2016 57.2%
22 to 28 August 2016 56.8%
29 August to 4 September 2016 61.6%
5 to 11 September 2016 57.1%
12 to 18 September 2016 55.4%
19 to 25 September 2016 59.6%
26 September to 2 October 2016 65.2%
3 to 9 October 2016 59.4%
10 to 16 October 2016 57.7%
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%

Live service usage

Users currently on the GOV.UK start page for the service

26

users online now

Time Click to sort Number of unique visitors Click to sort
9:25pm 40
9:30pm 35
9:35pm 38
9:40pm 42
9:45pm 26
9:50pm 29
9:55pm 33
10:00pm 28
10:05pm 28
10:10pm 34
10:15pm 27
10:20pm 28
10:30pm 33
10:35pm 22
10:40pm 13
10:45pm 19
10:50pm 20
10:55pm 21
11:00pm 14
11:05pm 17
11:10pm 19
11:15pm 8
11:20pm 6
11:25pm 10
11:30pm 6
11:35pm 9
11:40pm 7
11:45pm 9
11:50pm 12
11:55pm 10
12:00am 12
12:17am 7
12:18am 7
12:18am 7
12:20am 9
12:25am 7
12:30am 6
12:35am 7
12:45am 4
12:50am 12
1:00am 5
1:05am 8
1:10am 4
1:15am 8
1:20am 11
1:25am 7
1:30am 5
1:35am 4
1:40am 3
1:45am 2
1:50am 4
1:55am 1
2:00am 5
2:05am 2
2:10am 1
2:15am 2
2:20am 2
2:25am 3
2:30am 1
2:35am 1
2:40am 3
2:45am 4
2:50am 0
2:55am 3
3:00am 3
3:05am 1
3:10am 1
3:15am 2
3:20am 4
3:25am 1
3:30am 2
3:35am 2
3:40am 2
3:45am 4
3:50am 2
3:55am 3
4:05am 3
4:10am 2
4:15am 5
4:20am 3
4:25am 8
4:30am 3
4:35am 4
4:40am 7
4:45am 5
4:50am 1
4:55am 3
5:00am 8
5:05am 8
5:10am 10
5:15am 10
5:20am 9
5:25am 7
5:30am 4
5:35am 11
5:40am 13
5:45am 12
5:50am 10
5:55am 10
6:00am 13
6:05am 13
6:10am 16
6:15am 18
6:20am 20
6:25am 17
6:30am 24
6:35am 13
6:40am 28
6:45am 22
6:50am 25
6:55am 31
7:00am 38
7:05am 36
7:10am 36
7:15am 42
7:20am 50
7:25am 31
7:30am 38
7:40am 44
7:45am 50
7:55am 54
8:00am 59
8:05am 50
8:10am 58
8:15am 48
8:20am 54
8:25am 79
8:30am 83
8:35am 66
8:40am 63
8:45am 70
8:50am 61
8:55am 64
9:00am 60
9:05am 83
9:10am 82
9:15am 80
9:20am 77
9:25am 58
9:30am 78
9:35am 82
9:40am 85
9:45am 83
9:50am 95
9:55am 94
10:00am 85
10:05am 106
10:10am 86
10:15am 85
10:20am 88
10:25am 84
10:30am 93
10:35am 72
10:40am 78
10:45am 98
10:50am 73
10:55am 74
11:00am 68
11:05am 71
11:10am 66
11:15am 66
11:20am 69
11:25am 70
11:30am 75
11:35am 77
11:40am 84
11:45am 82
11:50am 67
11:55am 69
12:00pm 87
12:05pm 80
12:10pm 55
12:15pm 58
12:20pm 62
12:25pm 68
12:30pm 62
12:35pm 53
12:40pm 61
12:45pm 59
12:50pm 63
12:55pm 70
1:00pm 61
1:05pm 75
1:10pm 72
1:15pm 69
1:20pm 69
1:25pm 57
1:30pm 65
1:35pm 56
1:40pm 59
1:45pm 63
1:50pm 53
1:55pm 55
2:00pm 54
2:05pm 62
2:10pm 75
2:15pm 59
2:20pm 66
2:25pm 65
2:30pm 65
2:35pm 62
2:40pm 54
2:45pm 61
2:50pm 70
2:55pm 70
3:00pm 56
3:05pm 66
3:10pm 62
3:15pm 65
3:20pm 70
3:25pm 59
3:30pm 75
3:35pm 58
3:40pm 44
3:45pm 59
3:50pm 70
3:55pm 72
4:00pm 74
4:05pm 74
4:10pm 64
4:15pm 63
4:20pm 63
4:25pm 45
4:30pm 52
4:35pm 62
4:40pm 67
4:45pm 72
4:50pm 72
4:55pm 85
5:00pm 71
5:05pm 55
5:10pm 47
5:15pm 62
5:20pm 63
5:25pm 56
5:30pm 63
5:40pm 78
5:45pm 75
5:55pm 67
6:00pm 80
6:05pm 70
6:10pm 77
6:15pm 58
6:20pm 53
6:25pm 74
6:30pm 64
6:35pm 70
6:40pm 68
6:45pm 68
6:50pm 62
6:55pm 79
7:00pm 61
7:05pm 63
7:10pm 52
7:15pm 71
7:20pm 68
7:25pm 68
7:30pm 72
7:35pm 77
7:40pm 85
7:45pm 74
7:50pm 60
7:55pm 56
8:00pm 57
8:05pm 54
8:10pm 49
8:15pm 55
8:20pm 62
8:25pm 51
8:30pm 47
8:35pm 70
8:40pm 55
8:45pm 53
8:50pm 64
8:55pm 56
9:00pm 51
9:05pm 54
9:10pm 44
9:15pm 49
9:20pm 47
9:25pm 37
9:30pm 29
9:35pm 43
9:40pm 50
9:45pm 37
9:50pm 38
9:55pm 26
10:00pm 23
10:05pm 30
10:10pm 23
10:15pm 45
10:20pm 26

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
May 2016 279,309 6,841 14,035
June 2016 257,100 6,613 14,578
July 2016 244,898 5,782 12,882
August 2016 289,546 7,473 13,166
September 2016 301,459 8,444 13,602
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367

Digital take-up

Proportion of SORN applications made using the digital service

April 201793.3%
Date Click to sort Completion percentage Click to sort
1 to 31 May 2016 93%
1 to 30 June 2016 92.4%
1 to 31 July 2016 92.9%
1 to 31 August 2016 93.3%
1 to 30 September 2016 93.2%
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%

Service availability

30 days

Page load time

27 May 20171.30s

Uptime

27 May 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
28 April 2017 1,053ms 96.2%
29 April 2017 1,063ms 100%
30 April 2017 1,045ms 100%
1 May 2017 1,020ms 100%
2 May 2017 1,052ms 100%
3 May 2017 1,130ms 100%
4 May 2017 1,237ms 100%
5 May 2017 982ms 100%
6 May 2017 1,004ms 100%
7 May 2017 976ms 100%
8 May 2017 978ms 100%
9 May 2017 979ms 99.7%
10 May 2017 988ms 100%
11 May 2017 1,171ms 100%
12 May 2017 1,252ms 100%
13 May 2017 1,246ms 100%
14 May 2017 1,242ms 100%
15 May 2017 1,291ms 100%
16 May 2017 1,359ms 86.5%
17 May 2017 1,330ms 87.2%
18 May 2017 1,375ms 100%
19 May 2017 1,325ms 100%
20 May 2017 1,332ms 100%
21 May 2017 1,273ms 94.4%
22 May 2017 1,310ms 100%
23 May 2017 1,307ms 100%
24 May 2017 1,202ms 100%
25 May 2017 1,201ms 100%
26 May 2017 1,306ms 100%
27 May 2017 1,304ms 100%

24 hours

Page load time

9:00pm, 28 May 20171.31s

Uptime

9:00pm, 28 May 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00pm 1,160ms 100%
11:00pm 1,281ms 100%
12:00am 1,249ms 100%
1:00am 1,141ms 100%
2:00am 1,342ms 100%
3:00am 1,473ms 100%
4:00am 1,294ms 100%
5:00am 1,431ms 100%
6:00am 1,498ms 100%
7:00am 1,256ms 100%
8:00am 1,186ms 100%
9:00am 1,288ms 100%
10:00am 1,268ms 100%
11:00am 1,250ms 100%
12:00pm 1,290ms 100%
1:00pm 1,149ms 100%
2:00pm 1,289ms 100%
3:00pm 1,331ms 100%
4:00pm 1,303ms 100%
5:00pm 1,329ms 100%
6:00pm 1,146ms 100%
7:00pm 1,368ms 100%
8:00pm 1,515ms 100%
9:00pm 1,306ms 100%

Data for applications for SORN.

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