Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.56m

July 2015 to June 2016

+1.58% Apr 2015 to Mar 2016

Total cost

£2.81m

July 2015 to June 2016

+1.58% Apr 2015 to Mar 2016

Cost per transaction

£0.79

July 2015 to June 2016

0% Apr 2015 to Mar 2016

Completion rate

Users who complete a transaction as a percentage of those who start

7 to 13 Aug 201752.3%
Date Click to sort Completion rate Click to sort
15 to 21 August 2016 57.2%
22 to 28 August 2016 56.8%
29 August to 4 September 2016 61.6%
5 to 11 September 2016 57.1%
12 to 18 September 2016 55.4%
19 to 25 September 2016 59.6%
26 September to 2 October 2016 65.2%
3 to 9 October 2016 59.4%
10 to 16 October 2016 57.7%
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%
22 to 28 May 2017 56%
29 May to 4 June 2017 58.5%
5 to 11 June 2017 53.8%
12 to 18 June 2017 52.4%
19 to 25 June 2017 55.7%
26 June to 2 July 2017 58.9%
3 to 9 July 2017 53%
10 to 16 July 2017 50.9%
17 to 23 July 2017 54.1%
24 to 30 July 2017 55.3%
31 July to 6 August 2017 55.8%
7 to 13 August 2017 52.3%

Live service usage

Users currently on the GOV.UK start page for the service

2

users online now

Time Click to sort Number of unique visitors Click to sort
2:40am 1
2:45am 3
2:50am 1
2:55am 1
3:00am 1
3:05am 0
3:10am 0
3:15am 1
3:20am 2
3:25am 4
3:30am 3
3:35am 3
3:40am 2
3:45am 3
3:50am 1
3:55am 3
4:00am 4
4:10am 2
4:15am 2
4:20am 4
4:25am 5
4:30am 5
4:35am 6
4:40am 5
4:45am 4
4:50am 8
4:55am 8
5:00am 8
5:05am 8
5:10am 7
5:15am 7
5:20am 10
5:25am 16
5:30am 7
5:35am 12
5:40am 15
5:45am 15
5:50am 10
5:55am 13
6:00am 16
6:05am 20
6:10am 18
6:15am 15
6:20am 16
6:25am 26
6:30am 17
6:35am 27
6:40am 25
6:45am 34
6:50am 34
6:55am 41
7:00am 41
7:05am 30
7:10am 41
7:15am 47
7:20am 52
7:25am 47
7:30am 45
7:35am 57
7:40am 54
7:45am 60
7:50am 54
7:55am 69
8:00am 67
8:05am 70
8:10am 77
8:15am 61
8:20am 62
8:25am 74
8:30am 78
8:35am 84
8:40am 79
8:45am 71
8:50am 96
8:55am 83
9:00am 89
9:05am 90
9:10am 84
9:15am 98
9:20am 91
9:25am 84
9:30am 108
9:35am 100
9:40am 84
9:45am 88
9:50am 102
9:55am 102
10:00am 93
10:05am 95
10:10am 117
10:15am 121
10:20am 106
10:25am 111
10:30am 96
10:35am 115
10:40am 90
10:45am 90
10:50am 115
10:55am 106
11:00am 111
11:05am 107
11:10am 116
11:15am 116
11:20am 117
11:25am 119
11:30am 114
11:35am 122
11:40am 103
11:45am 100
11:50am 111
11:55am 107
12:00pm 99
12:05pm 98
12:10pm 122
12:15pm 114
12:20pm 105
12:25pm 107
12:30pm 89
12:35pm 112
12:40pm 122
12:45pm 114
12:50pm 97
12:55pm 90
1:00pm 86
1:05pm 96
1:10pm 108
1:15pm 85
1:20pm 81
1:25pm 91
1:30pm 86
1:35pm 97
1:40pm 90
1:45pm 98
1:50pm 107
1:55pm 82
2:00pm 109
2:05pm 97
2:10pm 100
2:15pm 114
2:20pm 126
2:25pm 125
2:30pm 103
2:35pm 110
2:40pm 105
2:45pm 116
2:50pm 93
2:55pm 97
3:00pm 102
3:05pm 129
3:10pm 114
3:15pm 90
3:20pm 98
3:25pm 99
3:30pm 99
3:35pm 131
3:40pm 95
3:45pm 93
3:50pm 93
3:55pm 87
4:00pm 108
4:05pm 92
4:10pm 97
4:15pm 91
4:20pm 111
4:25pm 101
4:30pm 86
4:35pm 95
4:40pm 87
4:45pm 93
4:50pm 102
4:55pm 104
5:00pm 94
5:05pm 88
5:10pm 111
5:15pm 93
5:20pm 73
5:25pm 90
5:30pm 96
5:35pm 80
5:40pm 80
5:45pm 85
5:50pm 73
5:55pm 74
6:00pm 81
6:05pm 91
6:10pm 80
6:15pm 74
6:20pm 69
6:25pm 67
6:30pm 61
6:35pm 75
6:40pm 68
6:45pm 72
6:50pm 62
6:55pm 53
7:00pm 82
7:05pm 80
7:10pm 61
7:15pm 66
7:20pm 70
7:25pm 59
7:30pm 64
7:35pm 79
7:40pm 62
7:45pm 53
7:50pm 68
7:55pm 58
8:10pm 53
8:15pm 47
8:20pm 47
8:25pm 60
8:30pm 41
8:35pm 43
8:40pm 49
8:45pm 42
8:50pm 56
8:55pm 46
9:00pm 50
9:05pm 44
9:10pm 49
9:15pm 44
9:20pm 30
9:25pm 38
9:30pm 27
9:35pm 27
9:40pm 35
9:45pm 21
9:50pm 31
9:55pm 26
10:00pm 23
10:05pm 21
10:10pm 24
10:15pm 20
10:20pm 28
10:25pm 17
10:30pm 19
10:35pm 20
10:40pm 22
10:45pm 20
10:50pm 19
10:55pm 21
11:00pm 21
11:05pm 15
11:10pm 13
11:15pm 17
11:20pm 15
11:25pm 15
11:30pm 9
11:35pm 9
11:40pm 9
11:45pm 9
11:50pm 12
11:55pm 11
12:00am 10
12:33am 7
12:33am 8
12:34am 7
12:34am 7
12:34am 6
12:34am 6
12:35am 6
12:40am 6
12:45am 3
12:50am 8
12:55am 2
1:00am 0
1:05am 6
1:10am 4
1:15am 5
1:20am 1
1:25am 3
1:30am 6
1:35am 3
1:40am 2
1:45am 2
1:50am 3
1:55am 2
2:00am 1
2:05am 4
2:10am 4
2:15am 1
2:20am 1
2:25am 1
2:30am 4
2:35am 6
2:40am 2
2:45am 3
2:50am 1
2:55am 1
3:00am 2
3:05am 1
3:10am 1
3:15am 3
3:20am 4
3:25am 0
3:30am 5
3:35am 1
3:40am 2

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
August 2016 289,546 7,473 13,166
September 2016 301,459 8,444 13,602
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746

Digital take-up

Proportion of SORN applications made using the digital service

July 201793.9%
Date Click to sort Completion percentage Click to sort
1 to 31 August 2016 93.3%
1 to 30 September 2016 93.2%
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%

Service availability

30 days

Page load time

18 Aug 20171.28s

Uptime

18 Aug 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
20 July 2017 1,141ms 100%
21 July 2017 1,143ms 100%
22 July 2017 1,139ms 100%
23 July 2017 1,144ms 100%
24 July 2017 1,137ms 100%
25 July 2017 1,123ms 97.9%
26 July 2017 1,210ms 100%
27 July 2017 1,179ms 100%
28 July 2017 1,221ms 100%
29 July 2017 1,164ms 100%
30 July 2017 1,184ms 100%
31 July 2017 1,179ms 97.2%
1 August 2017 1,203ms 100%
2 August 2017 1,140ms 100%
3 August 2017 1,230ms 100%
4 August 2017 1,266ms 100%
5 August 2017 1,162ms 100%
6 August 2017 1,286ms 100%
7 August 2017 1,255ms 96.2%
8 August 2017 1,056ms 100%
9 August 2017 1,107ms 100%
10 August 2017 1,088ms 100%
11 August 2017 1,111ms 100%
12 August 2017 1,107ms 100%
13 August 2017 997ms 100%
14 August 2017 1,036ms 100%
15 August 2017 1,103ms 100%
16 August 2017 1,247ms 100%
17 August 2017 1,265ms 100%
18 August 2017 1,281ms 100%

24 hours

Page load time

2:00am, 19 Aug 20171.14s

Uptime

2:00am, 19 Aug 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
3:00am 1,357ms 100%
4:00am 1,196ms 100%
5:00am 1,137ms 100%
6:00am 2,374ms 100%
7:00am 1,233ms 100%
8:00am 1,108ms 100%
9:00am 1,213ms 100%
10:00am 1,221ms 100%
11:00am 1,180ms 100%
12:00pm 1,240ms 100%
1:00pm 1,169ms 100%
2:00pm 1,541ms 100%
3:00pm 1,206ms 100%
4:00pm 1,206ms 100%
5:00pm 1,252ms 100%
6:00pm 1,099ms 100%
7:00pm 1,295ms 100%
8:00pm 1,171ms 100%
9:00pm 1,126ms 100%
10:00pm 1,254ms 100%
11:00pm 965ms 100%
12:00am 1,131ms 100%
1:00am 2,422ms 100%
2:00am 1,138ms 100%

Data for applications for SORN.

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