Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.79m

Oct 2016 to Sep 2017

−0.49% July 2016 to June 2017

Total cost

£3.15m

Oct 2016 to Sep 2017

−0.49% July 2016 to June 2017

Cost per transaction

£0.83

Oct 2016 to Sep 2017

0% July 2016 to June 2017

Completion rate

Users who complete a transaction as a percentage of those who start

29 June to 5 July 2020 51%
Date Click to sort Completion rate Click to sort
25 to 31 May 2020 52.9%
1 to 7 June 2020 46.6%
8 to 14 June 2020 45.6%
15 to 21 June 2020 45.5%
22 to 28 June 2020 47%
29 June to 5 July 2020 51%
Date Click to sort Completion rate Click to sort
8 to 14 July 2019 46.8%
15 to 21 July 2019 48.2%
22 to 28 July 2019 48.3%
29 July to 4 August 2019 52.4%
5 to 11 August 2019 48.1%
12 to 18 August 2019 46.3%
19 to 25 August 2019 49.7%
26 August to 1 September 2019 54.8%
2 to 8 September 2019 49.5%
9 to 15 September 2019 47.7%
16 to 22 September 2019 40.3%
23 to 29 September 2019 35.4%
30 September to 6 October 2019 37.6%
7 to 13 October 2019 34.6%
14 to 20 October 2019 34.3%
21 to 27 October 2019 35.6%
28 October to 3 November 2019 38.8%
4 to 10 November 2019 34.8%
11 to 17 November 2019 33.4%
18 to 24 November 2019 35%
25 November to 1 December 2019 38.2%
2 to 8 December 2019 35%
9 to 15 December 2019 34.1%
16 to 22 December 2019 37.5%
23 to 29 December 2019 40.7%
30 December 2019 to 5 January 2020 42.5%
6 to 12 January 2020 39.3%
13 to 19 January 2020 38.2%
20 to 26 January 2020 38.8%
27 January to 2 February 2020 41.6%
3 to 9 February 2020 38.2%
10 to 16 February 2020 37.4%
17 to 23 February 2020 46.1%
24 February to 1 March 2020 54.4%
2 to 8 March 2020 48.5%
9 to 15 March 2020 47.9%
16 to 22 March 2020 51%
23 to 29 March 2020 56.8%
30 March to 5 April 2020 62.9%
6 to 12 April 2020 52.8%
13 to 19 April 2020 50.2%
20 to 26 April 2020 55.4%
27 April to 3 May 2020 60.6%
4 to 10 May 2020 49%
11 to 17 May 2020 45.7%
18 to 24 May 2020 48.7%
25 to 31 May 2020 52.9%
1 to 7 June 2020 46.6%
8 to 14 June 2020 45.6%
15 to 21 June 2020 45.5%
22 to 28 June 2020 47%
29 June to 5 July 2020 51%

Applications breakdown

SORN applications per month broken into digital , Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
January 2020 277,176 2,283 11,026
February 2020 238,654 1,999 9,699
March 2020 514,095 3,781 8,871
April 2020 406,128 1,839 1,420
May 2020 202,188 1,554 2,793
June 2020 217,358 1,548 3,720
Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
July 2019 284,999 2,658 12,613
August 2019 240,154 2,624 10,245
September 2019 307,954 3,607 10,613
October 2019 382,618 5,563 14,406
November 2019 286,987 3,330 11,429
December 2019 274,168 3,342 9,894
January 2020 277,176 2,283 11,026
February 2020 238,654 1,999 9,699
March 2020 514,095 3,781 8,871
April 2020 406,128 1,839 1,420
May 2020 202,188 1,554 2,793
June 2020 217,358 1,548 3,720

Digital take-up

Proportion of SORN applications made using the digital service

June 2020 97.6%
Date Click to sort Completion percentage Click to sort
1 to 31 January 2020 95.4%
1 to 29 February 2020 95.3%
1 to 31 March 2020 97.6%
1 to 30 April 2020 99.2%
1 to 31 May 2020 97.9%
1 to 30 June 2020 97.6%
Date Click to sort Completion percentage Click to sort
1 to 31 July 2019 94.9%
1 to 31 August 2019 94.9%
1 to 30 September 2019 95.6%
1 to 31 October 2019 95%
1 to 30 November 2019 95.1%
1 to 31 December 2019 95.4%
1 to 31 January 2020 95.4%
1 to 29 February 2020 95.3%
1 to 31 March 2020 97.6%
1 to 30 April 2020 99.2%
1 to 31 May 2020 97.9%
1 to 30 June 2020 97.6%

Service availability

30 days

Page load time

10 July 2020 0.81s

Date Click to sort Page load time Click to sort Uptime Click to sort
5 July 2020 808ms 100%
6 July 2020 793ms 100%
7 July 2020 802ms 100%
8 July 2020 830ms 100%
9 July 2020 825ms 100%
10 July 2020 812ms 100%

Uptime

10 July 2020 100%

Date Click to sort Page load time Click to sort Uptime Click to sort
5 July 2020 808ms 100%
6 July 2020 793ms 100%
7 July 2020 802ms 100%
8 July 2020 830ms 100%
9 July 2020 825ms 100%
10 July 2020 812ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
11 June 2020 635ms 100%
12 June 2020 668ms 100%
13 June 2020 731ms 100%
14 June 2020 722ms 100%
15 June 2020 738ms 100%
16 June 2020 732ms 100%
17 June 2020 689ms 100%
18 June 2020 697ms 100%
19 June 2020 762ms 100%
20 June 2020 771ms 100%
21 June 2020 785ms 100%
22 June 2020 774ms 100%
23 June 2020 761ms 100%
24 June 2020 773ms 100%
25 June 2020 785ms 100%
26 June 2020 824ms 100%
27 June 2020 919ms 100%
28 June 2020 897ms 100%
29 June 2020 892ms 100%
30 June 2020 979ms 100%
1 July 2020 944ms 100%
2 July 2020 920ms 100%
3 July 2020 827ms 100%
4 July 2020 800ms 100%
5 July 2020 808ms 100%
6 July 2020 793ms 100%
7 July 2020 802ms 100%
8 July 2020 830ms 100%
9 July 2020 825ms 100%
10 July 2020 812ms 100%

24 hours

Page load time

5:00pm, 11 July 2020 0.83s

Time Click to sort Page load time Click to sort Uptime Click to sort
12:00pm 760ms 100%
1:00pm 809ms 100%
2:00pm 734ms 100%
3:00pm 954ms 100%
4:00pm 905ms 100%
5:00pm 831ms 100%

Uptime

5:00pm, 11 July 2020 100%

Time Click to sort Page load time Click to sort Uptime Click to sort
12:00pm 760ms 100%
1:00pm 809ms 100%
2:00pm 734ms 100%
3:00pm 954ms 100%
4:00pm 905ms 100%
5:00pm 831ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
6:00pm 791ms 100%
7:00pm 765ms 100%
8:00pm 876ms 100%
9:00pm 773ms 100%
10:00pm 942ms 100%
11:00pm 737ms 100%
12:00am 786ms 100%
1:00am 855ms 100%
2:00am 788ms 100%
3:00am 801ms 100%
4:00am 927ms 100%
5:00am 765ms 100%
6:00am 860ms 100%
7:00am 748ms 100%
8:00am 787ms 100%
9:00am 767ms 100%
10:00am 783ms 100%
11:00am 884ms 100%
12:00pm 760ms 100%
1:00pm 809ms 100%
2:00pm 734ms 100%
3:00pm 954ms 100%
4:00pm 905ms 100%
5:00pm 831ms 100%

Data for applications for SORN.

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