Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.56m

July 2015 to June 2016

+1.58% Apr 2015 to Mar 2016

Total cost

£2.81m

July 2015 to June 2016

+1.58% Apr 2015 to Mar 2016

Cost per transaction

£0.79

July 2015 to June 2016

0% Apr 2015 to Mar 2016

Completion rate

Users who complete a transaction as a percentage of those who start

12 to 18 June 201752.4%
Date Click to sort Completion rate Click to sort
20 to 26 June 2016 59%
27 June to 3 July 2016 62.1%
4 to 10 July 2016 56.8%
11 to 17 July 2016 55.4%
18 to 24 July 2016 57.4%
25 to 31 July 2016 60.4%
1 to 7 August 2016 56.4%
8 to 14 August 2016 55.7%
15 to 21 August 2016 57.2%
22 to 28 August 2016 56.8%
29 August to 4 September 2016 61.6%
5 to 11 September 2016 57.1%
12 to 18 September 2016 55.4%
19 to 25 September 2016 59.6%
26 September to 2 October 2016 65.2%
3 to 9 October 2016 59.4%
10 to 16 October 2016 57.7%
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%
22 to 28 May 2017 56%
29 May to 4 June 2017 58.5%
5 to 11 June 2017 53.8%
12 to 18 June 2017 52.4%

Live service usage

Users currently on the GOV.UK start page for the service

15

users online now

Time Click to sort Number of unique visitors Click to sort
6:00am 10
6:05am 14
6:10am 11
6:15am 12
6:20am 16
6:25am 29
6:30am 20
6:35am 27
6:40am 27
6:45am 26
6:50am 21
6:55am 18
7:00am 26
7:05am 26
7:10am 29
7:15am 29
7:20am 23
7:25am 27
7:30am 25
7:35am 40
7:40am 35
7:45am 44
7:50am 40
7:55am 29
8:00am 36
8:05am 32
8:10am 45
8:15am 46
8:20am 58
8:25am 51
8:30am 50
8:35am 58
8:40am 45
8:45am 62
8:50am 59
8:55am 56
9:00am 52
9:05am 66
9:10am 82
9:15am 60
9:20am 63
9:25am 75
9:30am 57
9:35am 81
9:40am 73
9:45am 74
9:50am 89
9:55am 74
10:00am 81
10:05am 74
10:10am 78
10:15am 74
10:20am 65
10:25am 74
10:30am 77
10:40am 68
10:45am 63
10:50am 77
10:55am 77
11:00am 64
11:05am 61
11:10am 71
11:15am 66
11:20am 50
11:25am 72
11:30am 75
11:35am 61
11:42am 71
11:45am 62
11:50am 77
11:55am 75
12:00pm 73
12:05pm 71
12:10pm 66
12:15pm 73
12:20pm 84
12:25pm 61
12:30pm 61
12:35pm 62
12:40pm 64
12:45pm 72
12:50pm 52
12:55pm 56
1:00pm 43
1:05pm 64
1:10pm 62
1:15pm 55
1:20pm 81
1:25pm 72
1:30pm 60
1:35pm 67
1:40pm 59
1:45pm 57
1:50pm 57
1:55pm 55
2:00pm 69
2:05pm 48
2:10pm 58
2:15pm 65
2:20pm 57
2:25pm 50
2:30pm 64
2:35pm 67
2:40pm 69
2:45pm 52
2:50pm 55
2:55pm 43
3:00pm 43
3:05pm 49
3:10pm 47
3:15pm 47
3:20pm 46
3:25pm 45
3:30pm 59
3:35pm 52
3:40pm 43
3:45pm 54
3:50pm 55
3:55pm 56
4:00pm 41
4:05pm 46
4:10pm 52
4:15pm 41
4:20pm 56
4:25pm 63
4:30pm 41
4:35pm 46
4:40pm 42
4:45pm 42
4:50pm 47
4:55pm 30
5:00pm 51
5:05pm 58
5:10pm 53
5:15pm 41
5:20pm 44
5:25pm 45
5:30pm 37
5:35pm 53
5:40pm 43
5:45pm 36
5:50pm 40
5:55pm 39
6:00pm 57
6:05pm 49
6:10pm 31
6:15pm 34
6:20pm 35
6:25pm 39
6:30pm 42
6:35pm 40
6:45pm 34
6:50pm 39
6:55pm 34
7:00pm 25
7:05pm 25
7:10pm 35
7:15pm 36
7:20pm 34
7:25pm 30
7:30pm 39
7:35pm 30
7:40pm 37
7:45pm 27
7:50pm 35
7:55pm 37
8:00pm 26
8:05pm 33
8:10pm 33
8:15pm 29
8:20pm 34
8:25pm 33
8:30pm 31
8:35pm 33
8:40pm 34
8:45pm 26
8:50pm 29
8:55pm 30
9:00pm 26
9:05pm 36
9:10pm 34
9:15pm 28
9:20pm 26
9:25pm 28
9:30pm 24
9:35pm 33
9:40pm 35
9:45pm 21
9:50pm 15
9:55pm 13
10:00pm 17
10:05pm 24
10:10pm 18
10:15pm 25
10:20pm 14
10:25pm 13
10:30pm 8
10:35pm 16
10:40pm 12
10:45pm 9
10:50pm 7
10:55pm 15
11:00pm 14
11:10pm 15
11:15pm 10
11:20pm 13
11:25pm 13
11:30pm 15
11:35pm 9
11:40pm 5
11:45pm 8
11:50pm 4
11:55pm 8
12:00am 14
12:18am 8
12:18am 8
12:20am 10
12:25am 2
12:30am 2
12:35am 2
12:40am 6
12:45am 1
12:50am 4
12:55am 4
1:00am 1
1:05am 3
1:10am 5
1:15am 2
1:20am 3
1:25am 5
1:30am 3
1:35am 1
1:40am 4
1:45am 5
1:50am 4
1:55am 4
2:00am 0
2:05am 1
2:10am 1
2:15am 0
2:20am 0
2:25am 1
2:30am 2
2:35am 1
2:40am 3
2:45am 6
2:50am 3
2:55am 2
3:00am 1
3:05am 0
3:10am 3
3:20am 0
3:25am 1
3:30am 2
3:35am 3
3:40am 1
3:45am 0
3:50am 1
3:55am 1
4:00am 4
4:05am 1
4:10am 1
4:15am 0
4:20am 2
4:25am 2
4:30am 1
4:35am 4
4:40am 2
4:45am 4
4:50am 3
4:55am 3
5:00am 0
5:05am 2
5:10am 3
5:15am 4
5:20am 2
5:25am 3
5:30am 3
5:35am 6
5:40am 3
5:45am 6
5:50am 6
5:55am 7
6:00am 7
6:05am 9
6:10am 4
6:15am 8
6:20am 13
6:25am 13
6:30am 10
6:35am 10
6:40am 12
6:45am 12
6:50am 12
6:55am 15

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
June 2016 257,100 6,613 14,578
July 2016 244,898 5,782 12,882
August 2016 289,546 7,473 13,166
September 2016 301,459 8,444 13,602
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061

Digital take-up

Proportion of SORN applications made using the digital service

May 201795.1%
Date Click to sort Completion percentage Click to sort
1 to 30 June 2016 92.4%
1 to 31 July 2016 92.9%
1 to 31 August 2016 93.3%
1 to 30 September 2016 93.2%
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%

Service availability

30 days

Page load time

24 June 20171.00s

Uptime

24 June 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
26 May 2017 1,306ms 100%
27 May 2017 1,304ms 100%
28 May 2017 1,299ms 100%
29 May 2017 1,295ms 100%
30 May 2017 1,276ms 100%
31 May 2017 1,262ms 100%
1 June 2017 1,234ms 100%
2 June 2017 1,254ms 100%
3 June 2017 1,230ms 98.2%
4 June 2017 1,210ms 94.8%
5 June 2017 1,342ms 100%
6 June 2017 1,320ms 100%
7 June 2017 1,050ms 100%
8 June 2017 1,084ms 100%
9 June 2017 1,107ms 100%
10 June 2017 1,118ms 100%
11 June 2017 1,142ms 100%
12 June 2017 1,116ms 100%
13 June 2017 977ms 100%
14 June 2017 963ms 100%
15 June 2017 984ms 100%
16 June 2017 942ms 100%
17 June 2017 985ms 100%
18 June 2017 994ms 100%
19 June 2017 987ms 100%
20 June 2017 997ms 100%
21 June 2017 1,057ms 99.7%
22 June 2017 1,216ms 100%
23 June 2017 1,045ms 100%
24 June 2017 1,003ms 100%

24 hours

Page load time

5:00am, 25 June 20171.28s

Uptime

5:00am, 25 June 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
6:00am 982ms 100%
7:00am 993ms 100%
8:00am 1,076ms 100%
9:00am 996ms 100%
10:00am 1,000ms 100%
11:00am 969ms 100%
12:00pm 989ms 100%
1:00pm 1,048ms 100%
2:00pm 1,046ms 100%
3:00pm 1,001ms 100%
4:00pm 963ms 100%
5:00pm 1,002ms 100%
6:00pm 1,046ms 100%
7:00pm 953ms 100%
8:00pm 986ms 100%
9:00pm 957ms 100%
10:00pm 984ms 100%
11:00pm 1,065ms 100%
12:00am 1,130ms 100%
1:00am 1,122ms 100%
2:00am 928ms 100%
3:00am 1,144ms 100%
4:00am 1,120ms 100%
5:00am 1,282ms 100%

Data for applications for SORN.

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