Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.63m

Jan to Dec 2016

+0.44% Oct 2015 to Sep 2016

Total cost

£3.01m

Jan to Dec 2016

+0.44% Oct 2015 to Sep 2016

Cost per transaction

£0.83

Jan to Dec 2016

0% Oct 2015 to Sep 2016

Completion rate

Users who complete a transaction as a percentage of those who start

9 to 15 Oct 201754.2%
Date Click to sort Completion rate Click to sort
4 to 10 September 2017 54.6%
11 to 17 September 2017 53.5%
18 to 24 September 2017 56.3%
25 September to 1 October 2017 62.9%
2 to 8 October 2017 57.3%
9 to 15 October 2017 54.2%
Date Click to sort Completion rate Click to sort
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%
27 March to 2 April 2017 59.3%
3 to 9 April 2017 54.4%
10 to 16 April 2017 53.5%
17 to 23 April 2017 54.9%
24 to 30 April 2017 58.7%
1 to 7 May 2017 55%
8 to 14 May 2017 53.9%
15 to 21 May 2017 56.6%
22 to 28 May 2017 56%
29 May to 4 June 2017 58.5%
5 to 11 June 2017 53.8%
12 to 18 June 2017 52.4%
19 to 25 June 2017 55.7%
26 June to 2 July 2017 58.9%
3 to 9 July 2017 53%
10 to 16 July 2017 50.9%
17 to 23 July 2017 54.1%
24 to 30 July 2017 55.3%
31 July to 6 August 2017 55.8%
7 to 13 August 2017 52.3%
14 to 20 August 2017 54.3%
21 to 27 August 2017 53.8%
28 August to 3 September 2017 59.1%
4 to 10 September 2017 54.6%
11 to 17 September 2017 53.5%
18 to 24 September 2017 56.3%
25 September to 1 October 2017 62.9%
2 to 8 October 2017 57.3%
9 to 15 October 2017 54.2%

Live service usage

Users currently on the GOV.UK start page for the service

5

users online now
Time Click to sort Number of unique visitors Click to sort
1:05am 4
1:10am 1
1:15am 4
1:20am 3
1:25am 2
1:30am 5

Time Click to sort Number of unique visitors Click to sort
12:48am 7
12:49am 7
12:49am 7
12:49am 8
12:49am 8
12:50am 10
12:50am 10
12:50am 9
12:50am 9
12:55am 6
1:00am 2
1:05am 0
1:10am 1
1:15am 4
1:20am 5
1:25am 1
1:30am 2
1:35am 2
1:40am 2
1:45am 4
1:50am 1
1:55am 2
2:00am 2
2:05am 6
2:10am 6
2:15am 3
2:20am 3
2:25am 2
2:30am 1
2:35am 2
2:40am 4
2:45am 4
2:50am 3
2:55am 3
3:00am 0
3:05am 0
3:10am 4
3:15am 4
3:20am 4
3:25am 5
3:30am 5
3:35am 5
3:40am 3
3:45am 5
3:50am 3
3:55am 5
4:00am 2
4:05am 4
4:10am 4
4:15am 1
4:20am 7
4:25am 11
4:30am 6
4:35am 4
4:40am 3
4:45am 0
4:50am 6
4:55am 6
5:00am 11
5:05am 7
5:10am 13
5:15am 16
5:20am 13
5:25am 11
5:30am 13
5:35am 11
5:40am 9
5:45am 11
5:50am 26
5:55am 22
6:00am 13
6:05am 20
6:10am 17
6:15am 26
6:20am 34
6:25am 31
6:30am 32
6:35am 34
6:40am 33
6:45am 43
6:50am 38
6:55am 38
7:00am 46
7:05am 45
7:10am 49
7:15am 51
7:20am 51
7:25am 69
7:30am 65
7:35am 64
7:40am 69
7:45am 49
7:50am 66
7:55am 65
8:00am 86
8:05am 86
8:10am 106
8:15am 100
8:20am 103
8:25am 102
8:30am 104
8:35am 109
8:40am 123
8:45am 104
8:50am 127
8:55am 120
9:00am 127
9:05am 124
9:10am 120
9:15am 115
9:20am 119
9:25am 115
9:30am 118
9:35am 132
9:40am 122
9:45am 147
9:50am 134
9:55am 124
10:00am 127
10:05am 126
10:10am 132
10:15am 118
10:20am 155
10:25am 145
10:30am 135
10:35am 113
10:40am 114
10:45am 118
10:50am 116
10:55am 121
11:00am 141
11:05am 146
11:10am 136
11:15am 135
11:20am 131
11:25am 127
11:30am 119
11:35am 155
11:40am 129
11:45am 117
11:50am 103
11:55am 108
12:00pm 116
12:05pm 118
12:10pm 128
12:15pm 128
12:20pm 120
12:25pm 107
12:30pm 125
12:35pm 112
12:40pm 105
12:45pm 122
12:50pm 151
12:55pm 126
1:00pm 113
1:05pm 125
1:10pm 112
1:15pm 128
1:20pm 130
1:25pm 127
1:30pm 130
1:35pm 117
1:40pm 97
1:45pm 107
1:50pm 107
1:55pm 107
2:00pm 106
2:05pm 102
2:10pm 111
2:15pm 125
2:20pm 127
2:25pm 119
2:30pm 111
2:35pm 128
2:40pm 106
2:45pm 124
2:50pm 116
2:55pm 120
3:00pm 113
3:05pm 113
3:10pm 118
3:15pm 113
3:20pm 106
3:25pm 122
3:30pm 130
3:35pm 125
3:40pm 114
3:45pm 120
3:50pm 124
3:55pm 138
4:00pm 100
4:05pm 119
4:10pm 120
4:15pm 105
4:20pm 98
4:25pm 113
4:30pm 125
4:35pm 103
4:40pm 107
4:45pm 102
4:50pm 104
4:55pm 103
5:00pm 121
5:05pm 92
5:10pm 98
5:15pm 100
5:20pm 92
5:25pm 88
5:30pm 105
5:35pm 82
5:40pm 97
5:45pm 85
5:50pm 105
5:55pm 105
6:00pm 100
6:05pm 98
6:10pm 91
6:15pm 80
6:20pm 75
6:25pm 91
6:30pm 83
6:35pm 70
6:40pm 64
6:45pm 80
6:50pm 79
6:55pm 62
7:00pm 74
7:05pm 75
7:10pm 68
7:15pm 65
7:20pm 69
7:25pm 74
7:30pm 81
7:35pm 70
7:40pm 66
7:45pm 71
7:50pm 67
7:55pm 71
8:00pm 56
8:05pm 70
8:10pm 51
8:15pm 58
8:20pm 69
8:25pm 55
8:30pm 63
8:35pm 47
8:40pm 55
8:45pm 45
8:50pm 46
8:55pm 53
9:00pm 48
9:05pm 54
9:10pm 39
9:15pm 33
9:20pm 41
9:25pm 51
9:30pm 46
9:35pm 40
9:40pm 43
9:45pm 39
9:50pm 29
9:55pm 43
10:00pm 33
10:05pm 28
10:10pm 35
10:15pm 28
10:20pm 28
10:25pm 30
10:30pm 23
10:35pm 21
10:40pm 21
10:45pm 17
10:50pm 21
10:55pm 21
11:00pm 28
11:05pm 13
11:10pm 11
11:15pm 20
11:20pm 12
11:25pm 22
11:30pm 12
11:35pm 8
11:40pm 7
11:45pm 7
11:50pm 9
11:55pm 8
12:00am 10
12:38am 2
12:39am 2
12:39am 2
12:39am 2
12:39am 2
12:39am 3
12:40am 3
12:45am 3
12:50am 2
12:55am 6
1:00am 4
1:05am 4
1:10am 1
1:15am 4
1:20am 3
1:25am 2
1:30am 5

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476
Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759
March 2017 298,889 7,024 13,606
April 2017 249,846 6,525 11,367
May 2017 389,184 6,933 13,061
June 2017 283,502 5,844 16,646
July 2017 275,260 5,122 12,746
August 2017 269,647 5,199 12,291
September 2017 280,177 5,837 12,476

Digital take-up

Proportion of SORN applications made using the digital service

September 201793.9%
Date Click to sort Completion percentage Click to sort
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%
Date Click to sort Completion percentage Click to sort
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%
1 to 31 March 2017 93.5%
1 to 30 April 2017 93.3%
1 to 31 May 2017 95.1%
1 to 30 June 2017 92.7%
1 to 31 July 2017 93.9%
1 to 31 August 2017 93.9%
1 to 30 September 2017 93.9%

Service availability

30 days

Page load time

20 Oct 20171.03s

Date Click to sort Page load time Click to sort Uptime Click to sort
15 October 2017 1,009ms 100%
16 October 2017 975ms 97.2%
17 October 2017 935ms 100%
18 October 2017 965ms 100%
19 October 2017 1,052ms 100%
20 October 2017 1,033ms 100%

Uptime

20 Oct 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
15 October 2017 1,009ms 100%
16 October 2017 975ms 97.2%
17 October 2017 935ms 100%
18 October 2017 965ms 100%
19 October 2017 1,052ms 100%
20 October 2017 1,033ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
21 September 2017 1,105ms 100%
22 September 2017 1,002ms 100%
23 September 2017 1,043ms 99.7%
24 September 2017 1,096ms 100%
25 September 2017 994ms 100%
26 September 2017 987ms 100%
27 September 2017 987ms 100%
28 September 2017 872ms 100%
29 September 2017 779ms 100%
30 September 2017 854ms 100%
1 October 2017 866ms 100%
2 October 2017 953ms 100%
3 October 2017 1,042ms 100%
4 October 2017 894ms 100%
5 October 2017 911ms 100%
6 October 2017 935ms 100%
7 October 2017 959ms 100%
8 October 2017 1,012ms 100%
9 October 2017 1,026ms 100%
10 October 2017 1,029ms 100%
11 October 2017 995ms 100%
12 October 2017 1,006ms 100%
13 October 2017 1,027ms 99.7%
14 October 2017 1,032ms 100%
15 October 2017 1,009ms 100%
16 October 2017 975ms 97.2%
17 October 2017 935ms 100%
18 October 2017 965ms 100%
19 October 2017 1,052ms 100%
20 October 2017 1,033ms 100%

24 hours

Page load time

12:00am, 21 Oct 20171.09s

Time Click to sort Page load time Click to sort Uptime Click to sort
7:00pm 895ms 100%
8:00pm 810ms 100%
9:00pm 1,050ms 100%
10:00pm 1,017ms 100%
11:00pm 1,062ms 100%
12:00am 1,089ms 100%

Uptime

12:00am, 21 Oct 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
7:00pm 895ms 100%
8:00pm 810ms 100%
9:00pm 1,050ms 100%
10:00pm 1,017ms 100%
11:00pm 1,062ms 100%
12:00am 1,089ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
1:00am 1,030ms 100%
2:00am 1,192ms 100%
3:00am 1,177ms 100%
4:00am 1,090ms 100%
5:00am 1,029ms 100%
6:00am 1,029ms 100%
7:00am 1,207ms 100%
8:00am 1,158ms 100%
9:00am 1,025ms 100%
10:00am 1,014ms 100%
11:00am 991ms 100%
12:00pm 1,127ms 100%
1:00pm 1,128ms 100%
2:00pm 937ms 100%
3:00pm 857ms 100%
4:00pm 1,013ms 100%
5:00pm 982ms 100%
6:00pm 972ms 100%
7:00pm 895ms 100%
8:00pm 810ms 100%
9:00pm 1,050ms 100%
10:00pm 1,017ms 100%
11:00pm 1,062ms 100%
12:00am 1,089ms 100%

Data for applications for SORN.

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