Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.79m

Oct 2016 to Sep 2017

−0.49% July 2016 to June 2017

Total cost

£3.15m

Oct 2016 to Sep 2017

−0.49% July 2016 to June 2017

Cost per transaction

£0.83

Oct 2016 to Sep 2017

0% July 2016 to June 2017

Completion rate

Users who complete a transaction as a percentage of those who start

10 to 16 Dec 201851.7%
Date Click to sort Completion rate Click to sort
5 to 11 November 2018 55.2%
12 to 18 November 2018 52.5%
19 to 25 November 2018 55.6%
26 November to 2 December 2018 59.8%
3 to 9 December 2018 53.7%
10 to 16 December 2018 51.7%
Date Click to sort Completion rate Click to sort
18 to 24 December 2017 55.9%
25 to 31 December 2017 59.6%
1 to 7 January 2018 54.4%
8 to 14 January 2018 52.1%
15 to 21 January 2018 54.1%
22 to 28 January 2018 54%
29 January to 4 February 2018 57.2%
5 to 11 February 2018 53.4%
12 to 18 February 2018 50.9%
19 to 25 February 2018 55%
26 February to 4 March 2018 58.5%
5 to 11 March 2018 53.4%
12 to 18 March 2018 51.6%
19 to 25 March 2018 54.6%
26 March to 1 April 2018 58.1%
2 to 8 April 2018 53.4%
9 to 15 April 2018 51%
16 to 22 April 2018 51.5%
23 to 29 April 2018 53.6%
30 April to 6 May 2018 54.8%
7 to 13 May 2018 49.7%
14 to 20 May 2018 51.4%
21 to 27 May 2018 51.3%
28 May to 3 June 2018 55.3%
4 to 10 June 2018 50.7%
11 to 17 June 2018 48.9%
18 to 24 June 2018 52.2%
25 June to 1 July 2018 56.2%
2 to 8 July 2018 52%
9 to 15 July 2018 50.2%
16 to 22 July 2018 53%
23 to 29 July 2018 53.1%
30 July to 5 August 2018 55.2%
6 to 12 August 2018 51.4%
13 to 19 August 2018 50.7%
20 to 26 August 2018 53%
27 August to 2 September 2018 57%
3 to 9 September 2018 52.1%
10 to 16 September 2018 51.1%
17 to 23 September 2018 54%
24 to 30 September 2018 60.8%
1 to 7 October 2018 57%
8 to 14 October 2018 54.3%
15 to 21 October 2018 54.9%
22 to 28 October 2018 57.3%
29 October to 4 November 2018 62.6%
5 to 11 November 2018 55.2%
12 to 18 November 2018 52.5%
19 to 25 November 2018 55.6%
26 November to 2 December 2018 59.8%
3 to 9 December 2018 53.7%
10 to 16 December 2018 51.7%

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
June 2018 225,082 4,333 10,917
July 2018 270,629 4,153 10,512
August 2018 247,553 4,753 8,867
September 2018 241,450 5,130 9,761
October 2018 402,158 7,737 11,348
November 2018 320,546 5,663 12,175
Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
December 2017 240,209 5,149 10,196
January 2018 297,912 4,554 13,021
February 2018 249,370 5,176 10,612
March 2018 253,801 4,872 9,898
April 2018 296,925 5,528 10,025
May 2018 255,685 4,678 10,916
June 2018 225,082 4,333 10,917
July 2018 270,629 4,153 10,512
August 2018 247,553 4,753 8,867
September 2018 241,450 5,130 9,761
October 2018 402,158 7,737 11,348
November 2018 320,546 5,663 12,175

Digital take-up

Proportion of SORN applications made using the digital service

November 201894.7%
Date Click to sort Completion percentage Click to sort
1 to 30 June 2018 93.7%
1 to 31 July 2018 94.9%
1 to 31 August 2018 94.8%
1 to 30 September 2018 94.2%
1 to 31 October 2018 95.5%
1 to 30 November 2018 94.7%
Date Click to sort Completion percentage Click to sort
1 to 31 December 2017 94%
1 to 31 January 2018 94.4%
1 to 28 February 2018 94%
1 to 31 March 2018 94.5%
1 to 30 April 2018 95%
1 to 31 May 2018 94.3%
1 to 30 June 2018 93.7%
1 to 31 July 2018 94.9%
1 to 31 August 2018 94.8%
1 to 30 September 2018 94.2%
1 to 31 October 2018 95.5%
1 to 30 November 2018 94.7%

Service availability

30 days

Page load time

17 Dec 20180.74s

Date Click to sort Page load time Click to sort Uptime Click to sort
12 December 2018 548ms 100%
13 December 2018 540ms 100%
14 December 2018 546ms 100%
15 December 2018 600ms 100%
16 December 2018 712ms 100%
17 December 2018 739ms 100%

Uptime

17 Dec 2018100%

Date Click to sort Page load time Click to sort Uptime Click to sort
12 December 2018 548ms 100%
13 December 2018 540ms 100%
14 December 2018 546ms 100%
15 December 2018 600ms 100%
16 December 2018 712ms 100%
17 December 2018 739ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
18 November 2018 674ms 100%
19 November 2018 669ms 100%
20 November 2018 686ms 100%
21 November 2018 627ms 100%
22 November 2018 595ms 100%
23 November 2018 610ms 100%
24 November 2018 616ms 100%
25 November 2018 616ms 100%
26 November 2018 682ms 100%
27 November 2018 593ms 100%
28 November 2018 667ms 100%
29 November 2018 604ms 100%
30 November 2018 623ms 100%
1 December 2018 589ms 100%
2 December 2018 604ms 100%
3 December 2018 580ms 100%
4 December 2018 552ms 100%
5 December 2018 527ms 100%
6 December 2018 538ms 100%
7 December 2018 525ms 100%
8 December 2018 522ms 100%
9 December 2018 555ms 100%
10 December 2018 581ms 100%
11 December 2018 527ms 100%
12 December 2018 548ms 100%
13 December 2018 540ms 100%
14 December 2018 546ms 100%
15 December 2018 600ms 100%
16 December 2018 712ms 100%
17 December 2018 739ms 100%

24 hours

Page load time

3:00pm, 18 Dec 20180.65s

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00am 665ms 100%
11:00am 662ms 100%
12:00pm 796ms 100%
1:00pm 793ms 100%
2:00pm 760ms 100%
3:00pm 648ms 100%

Uptime

3:00pm, 18 Dec 2018100%

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00am 665ms 100%
11:00am 662ms 100%
12:00pm 796ms 100%
1:00pm 793ms 100%
2:00pm 760ms 100%
3:00pm 648ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
4:00pm 757ms 100%
5:00pm 806ms 100%
6:00pm 793ms 100%
7:00pm 658ms 100%
8:00pm 690ms 100%
9:00pm 780ms 100%
10:00pm 803ms 100%
11:00pm 771ms 100%
12:00am 638ms 100%
1:00am 681ms 100%
2:00am 808ms 100%
3:00am 794ms 100%
4:00am 744ms 100%
5:00am 655ms 100%
6:00am 681ms 100%
7:00am 764ms 100%
8:00am 790ms 100%
9:00am 745ms 100%
10:00am 665ms 100%
11:00am 662ms 100%
12:00pm 796ms 100%
1:00pm 793ms 100%
2:00pm 760ms 100%
3:00pm 648ms 100%

Data for applications for SORN.

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