Dashboard SORN (statutory off-road notification) applications

This dashboard shows information about how the SORN (statutory off-road notification) applications service is currently performing.

Transactions per year

3.5m

Apr 2015 to Mar 2016

+2.77% Jan to Dec 2015

Total cost

£2.77m

Apr 2015 to Mar 2016

+2.77% Jan to Dec 2015

Cost per transaction

£0.79

Apr 2015 to Mar 2016

0% Jan to Dec 2015

Completion rate

Users who complete a transaction as a percentage of those who start

20 to 26 Mar 201755.5%
Date Click to sort Completion rate Click to sort
28 March to 3 April 2016 63.3%
4 to 10 April 2016 57.8%
11 to 17 April 2016 56.8%
18 to 24 April 2016 59.8%
25 April to 1 May 2016 62.5%
2 to 8 May 2016 58.3%
9 to 15 May 2016 57.4%
16 to 22 May 2016 59.2%
23 to 29 May 2016 59.2%
30 May to 5 June 2016 61.5%
6 to 12 June 2016 57.6%
13 to 19 June 2016 57%
20 to 26 June 2016 59%
27 June to 3 July 2016 62.1%
4 to 10 July 2016 56.8%
11 to 17 July 2016 55.4%
18 to 24 July 2016 57.4%
25 to 31 July 2016 60.4%
1 to 7 August 2016 56.4%
8 to 14 August 2016 55.7%
15 to 21 August 2016 57.2%
22 to 28 August 2016 56.8%
29 August to 4 September 2016 61.6%
5 to 11 September 2016 57.1%
12 to 18 September 2016 55.4%
19 to 25 September 2016 59.6%
26 September to 2 October 2016 65.2%
3 to 9 October 2016 59.4%
10 to 16 October 2016 57.7%
17 to 23 October 2016 59.7%
24 to 30 October 2016 63.4%
31 October to 6 November 2016 64.6%
7 to 13 November 2016 58.5%
14 to 20 November 2016 58.7%
21 to 27 November 2016 59.4%
28 November to 4 December 2016 63.8%
5 to 11 December 2016 59.1%
12 to 18 December 2016 55.6%
19 to 25 December 2016 58.6%
26 December 2016 to 1 January 2017 62.2%
2 to 8 January 2017 57.2%
9 to 15 January 2017 55.2%
16 to 22 January 2017 56.1%
23 to 29 January 2017 56.9%
30 January to 5 February 2017 59.5%
6 to 12 February 2017 55.8%
13 to 19 February 2017 55%
20 to 26 February 2017 57.6%
27 February to 5 March 2017 60.1%
6 to 12 March 2017 54.6%
13 to 19 March 2017 54.5%
20 to 26 March 2017 55.5%

Live service usage

Users currently on the GOV.UK start page for the service

42

users online now

Time Click to sort Number of unique visitors Click to sort
5:35am 16
5:40am 16
5:45am 13
5:50am 13
5:55am 21
6:00am 15
6:05am 23
6:10am 29
6:15am 25
6:20am 21
6:25am 29
6:30am 32
6:35am 24
6:40am 34
6:45am 41
6:50am 41
6:55am 48
7:00am 47
7:05am 42
7:10am 42
7:15am 47
7:20am 51
7:30am 59
7:35am 58
7:40am 73
7:45am 68
7:50am 58
7:55am 68
8:00am 69
8:05am 71
8:10am 87
8:15am 110
8:20am 93
8:25am 107
8:30am 98
8:35am 101
8:40am 97
8:45am 117
8:50am 134
8:55am 120
9:00am 126
9:05am 127
9:10am 134
9:15am 128
9:20am 125
9:25am 129
9:30am 127
9:35am 122
9:40am 122
9:45am 142
9:50am 137
9:55am 146
10:00am 144
10:05am 143
10:10am 128
10:15am 141
10:20am 120
10:25am 123
10:30am 135
10:35am 129
10:40am 149
10:50am 141
10:55am 122
11:00am 135
11:05am 138
11:10am 146
11:15am 138
11:20am 135
11:25am 127
11:30am 116
11:35am 122
11:40am 142
11:45am 146
11:50am 114
11:55am 104
12:00pm 119
12:05pm 127
12:10pm 135
12:15pm 134
12:20pm 127
12:25pm 134
12:30pm 116
12:35pm 119
12:40pm 100
12:45pm 124
12:50pm 110
12:55pm 134
1:00pm 138
1:05pm 134
1:10pm 103
1:15pm 116
1:20pm 121
1:25pm 123
1:30pm 126
1:35pm 108
1:40pm 99
1:45pm 103
1:50pm 109
1:55pm 103
2:00pm 127
2:10pm 113
2:15pm 100
2:25pm 118
2:30pm 100
2:35pm 129
2:40pm 113
2:45pm 127
2:50pm 120
2:55pm 98
3:00pm 96
3:05pm 98
3:10pm 119
3:15pm 124
3:20pm 109
3:25pm 129
3:30pm 117
3:35pm 123
3:40pm 114
3:45pm 132
3:50pm 119
3:55pm 126
4:00pm 135
4:05pm 122
4:10pm 121
4:15pm 122
4:20pm 126
4:30pm 119
4:35pm 122
4:45pm 118
4:50pm 133
4:55pm 115
5:00pm 114
5:05pm 118
5:10pm 136
5:15pm 107
5:20pm 129
5:25pm 116
5:30pm 129
5:35pm 126
5:40pm 123
5:45pm 127
5:50pm 129
5:55pm 115
6:00pm 119
6:05pm 129
6:10pm 117
6:15pm 133
6:20pm 127
6:25pm 112
6:30pm 120
6:35pm 116
6:40pm 125
6:45pm 139
6:50pm 111
6:55pm 116
7:00pm 122
7:05pm 129
7:10pm 113
7:15pm 116
7:20pm 95
7:25pm 133
7:30pm 121
7:35pm 142
7:40pm 130
7:45pm 110
7:50pm 127
7:55pm 131
8:00pm 130
8:05pm 119
8:10pm 111
8:15pm 101
8:20pm 97
8:25pm 85
8:30pm 86
8:35pm 84
8:40pm 98
8:45pm 79
8:50pm 90
8:55pm 78
9:00pm 66
9:05pm 76
9:10pm 82
9:15pm 78
9:20pm 79
9:25pm 76
9:30pm 64
9:35pm 56
9:45pm 63
9:55pm 52
10:00pm 52
10:05pm 49
10:10pm 48
10:15pm 42
10:20pm 30
10:25pm 27
10:30pm 27
10:35pm 30
10:40pm 27
10:45pm 32
10:50pm 33
10:55pm 20
11:00pm 21
11:05pm 21
11:10pm 19
11:15pm 10
11:20pm 20
11:25pm 25
11:30pm 23
11:35pm 16
11:40pm 17
11:45pm 7
11:50pm 8
11:55pm 11
12:00am 14
12:11am 13
12:12am 12
12:15am 8
12:20am 11
12:25am 6
12:30am 7
12:35am 5
12:40am 7
12:45am 8
12:50am 12
12:55am 14
1:00am 3
1:05am 6
1:10am 2
1:15am 4
1:20am 8
1:25am 6
1:30am 6
1:35am 7
1:40am 5
1:45am 1
1:50am 1
1:55am 5
2:00am 3
2:05am 5
2:10am 5
2:15am 5
2:20am 3
2:25am 1
2:30am 0
2:35am 3
2:40am 2
2:45am 2
2:50am 4
2:55am 2
3:00am 2
3:05am 3
3:10am 1
3:15am 2
3:20am 0
3:25am 3
3:30am 6
3:35am 5
3:40am 6
3:45am 1
3:50am 2
3:55am 3
4:00am 1
4:05am 2
4:10am 7
4:15am 7
4:20am 8
4:25am 4
4:30am 4
4:35am 6
4:40am 8
4:45am 10
4:50am 8
4:55am 7
5:00am 5
5:05am 9
5:10am 12
5:15am 11
5:20am 8
5:25am 14
5:30am 13
5:35am 14
5:40am 20
5:45am 16
5:50am 22
5:55am 25
6:00am 20
6:05am 21
6:10am 30
6:15am 29
6:20am 24
6:25am 41
6:30am 42

Applications breakdown

SORN applications per month broken into digital, Post Office and DVLA centre applications

Date Click to sort Digital and automated phone Click to sort Post Office Click to sort DVLA centre Click to sort
March 2016 281,823 7,130 14,596
April 2016 266,427 7,787 14,081
May 2016 279,309 6,841 14,035
June 2016 257,100 6,613 14,578
July 2016 244,898 5,782 12,882
August 2016 289,546 7,473 13,166
September 2016 301,459 8,444 13,602
October 2016 359,304 10,678 12,752
November 2016 323,163 8,296 15,528
December 2016 242,198 6,066 11,215
January 2017 317,309 6,053 13,985
February 2017 266,864 6,419 12,759

Digital take-up

Proportion of SORN applications made using the digital service

February 201793.3%
Date Click to sort Completion percentage Click to sort
1 to 31 March 2016 92.8%
1 to 30 April 2016 92.4%
1 to 31 May 2016 93%
1 to 30 June 2016 92.4%
1 to 31 July 2016 92.9%
1 to 31 August 2016 93.3%
1 to 30 September 2016 93.2%
1 to 31 October 2016 93.9%
1 to 30 November 2016 93.1%
1 to 31 December 2016 93.3%
1 to 31 January 2017 94.1%
1 to 28 February 2017 93.3%

Service availability

30 days

Page load time

27 Mar 20171.09s

Uptime

27 Mar 201794.4%

Date Click to sort Page load time Click to sort Uptime Click to sort
26 February 2017 1,000ms 100%
27 February 2017 996ms 100%
28 February 2017 1,118ms 100%
1 March 2017 1,098ms 99.7%
2 March 2017 1,099ms 100%
3 March 2017 1,135ms 100%
4 March 2017 998ms 100%
5 March 2017 986ms 100%
6 March 2017 1,037ms 100%
7 March 2017 1,010ms 100%
8 March 2017 1,006ms 100%
9 March 2017 957ms 94.8%
10 March 2017 1,013ms 100%
11 March 2017 998ms 100%
12 March 2017 1,054ms 97.6%
13 March 2017 1,051ms 100%
14 March 2017 1,083ms 100%
15 March 2017 1,126ms 100%
16 March 2017 1,277ms 100%
17 March 2017 1,263ms 100%
18 March 2017 1,245ms 100%
19 March 2017 1,187ms 100%
20 March 2017 1,190ms 99.7%
21 March 2017 1,257ms 100%
22 March 2017 1,321ms 100%
23 March 2017 1,297ms 100%
24 March 2017 1,279ms 100%
25 March 2017 1,256ms 100%
26 March 2017 1,174ms 100%
27 March 2017 1,092ms 94.4%

24 hours

Page load time

5:00am, 28 Mar 20171.02s

Uptime

5:00am, 28 Mar 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
6:00am 1,223ms 100%
7:00am 1,124ms 100%
8:00am 1,176ms 100%
9:00am 1,086ms 100%
10:00am 1,188ms 100%
11:00am 1,124ms 100%
12:00pm 1,088ms 100%
1:00pm 1,121ms 100%
2:00pm 1,053ms 100%
3:00pm 1,104ms 100%
4:00pm 1,147ms 100%
5:00pm 1,238ms 100%
6:00pm 1,256ms 100%
7:00pm 1,103ms 100%
8:00pm 1,125ms 100%
9:00pm 1,157ms 100%
10:00pm 0ms 7.6%
11:00pm 1,023ms 59.1%
12:00am 1,173ms 100%
1:00am 1,247ms 100%
2:00am 1,243ms 100%
3:00am 1,171ms 100%
4:00am 1,012ms 100%
5:00am 1,023ms 100%

Data for applications for SORN.

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