Content dashboard Signing Skills Funding Agency contracts

This dashboard shows information about how the Signing Skills Funding Agency contracts service is currently performing.

This dashboard is a prototype and may disappear at any time. The data is for demonstration purposes only.

User satisfaction

Average score of user feedback responses

November 201884.8%

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
1 June 2018 88.8% 0 1 0 6 13
1 July 2018 74.3% 0 5 4 15 13
1 August 2018 83.3% 0 0 2 4 6
1 September 2018 56.3% 2 2 0 0 4
1 October 2018 76.3% 1 2 0 8 8
1 November 2018 84.8% 0 1 5 15 25
Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
1 December 2017 90.9% 0 0 0 4 7
1 January 2018 86.1% 0 0 1 3 5
1 February 2018 77.3% 4 11 9 40 54
1 March 2018 82.1% 0 0 3 4 7
1 April 2018 94.2% 0 0 1 1 11
1 May 2018 86.1% 0 0 0 5 4
1 June 2018 88.8% 0 1 0 6 13
1 July 2018 74.3% 0 5 4 15 13
1 August 2018 83.3% 0 0 2 4 6
1 September 2018 56.3% 2 2 0 0 4
1 October 2018 76.3% 1 2 0 8 8
1 November 2018 84.8% 0 1 5 15 25

Completion rate

The percentage of users who complete a digital transaction once they have started it

3 to 9 Dec 20180%
Date Click to sort Completion rate Click to sort
29 October to 4 November 2018 0%
5 to 11 November 2018 0%
12 to 18 November 2018 0%
19 to 25 November 2018 0%
26 November to 2 December 2018 0%
3 to 9 December 2018 0%
Date Click to sort Completion rate Click to sort
11 to 17 December 2017 0%
18 to 24 December 2017 0%
25 to 31 December 2017 0%
1 to 7 January 2018 0%
8 to 14 January 2018 0%
15 to 21 January 2018 0%
22 to 28 January 2018 0%
29 January to 4 February 2018 0%
5 to 11 February 2018 0%
12 to 18 February 2018 0%
19 to 25 February 2018 0%
26 February to 4 March 2018 0%
5 to 11 March 2018 0%
12 to 18 March 2018 0%
19 to 25 March 2018 0%
26 March to 1 April 2018 0%
2 to 8 April 2018 0%
9 to 15 April 2018 0%
16 to 22 April 2018 0%
23 to 29 April 2018 0%
30 April to 6 May 2018 0%
7 to 13 May 2018 0%
14 to 20 May 2018 0%
21 to 27 May 2018 0%
28 May to 3 June 2018 0%
4 to 10 June 2018 0%
11 to 17 June 2018 0%
18 to 24 June 2018 0%
25 June to 1 July 2018 0%
2 to 8 July 2018 0%
9 to 15 July 2018 0%
16 to 22 July 2018 0%
23 to 29 July 2018 0%
30 July to 5 August 2018 0%
6 to 12 August 2018 0%
13 to 19 August 2018 0%
20 to 26 August 2018 0%
27 August to 2 September 2018 0%
3 to 9 September 2018 0%
10 to 16 September 2018 0%
17 to 23 September 2018 0%
24 to 30 September 2018 0%
1 to 7 October 2018 0%
8 to 14 October 2018 0%
15 to 21 October 2018 0%
22 to 28 October 2018 0%
29 October to 4 November 2018 0%
5 to 11 November 2018 0%
12 to 18 November 2018 0%
19 to 25 November 2018 0%
26 November to 2 December 2018 0%
3 to 9 December 2018 0%

Transactions by channel

Volume of transactions broken down by channel.

Data for contracts signed online with SFA

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