Dashboard Bookings for prison visits

This dashboard shows information about how the Bookings for prison visits service is currently performing.

Transactions per year

1.07m

Jan to Dec 2016

−2.92% Oct 2015 to Sep 2016

Total cost

no data

Jan to Dec 2016

Cost per transaction

no data

Jan to Dec 2016

Live service usage

Live number of users on any page within the service

43

users online now
Time Click to sort Number of unique visitors Click to sort
6:25pm 42
6:30pm 49
6:35pm 50
6:40pm 45
6:45pm 43
6:50pm 43

Time Click to sort Number of unique visitors Click to sort
5:50pm 48
5:55pm 48
6:00pm 44
6:05pm 58
6:10pm 64
6:15pm 51
6:20pm 42
6:25pm 43
6:30pm 38
6:35pm 47
6:40pm 50
6:45pm 48
6:50pm 47
6:55pm 60
7:00pm 57
7:05pm 54
7:10pm 38
7:15pm 51
7:20pm 51
7:25pm 37
7:30pm 41
7:35pm 38
7:40pm 39
7:45pm 42
7:50pm 38
7:55pm 35
8:00pm 46
8:05pm 56
8:10pm 52
8:15pm 44
8:20pm 43
8:25pm 47
8:30pm 55
8:35pm 60
8:40pm 44
8:45pm 51
8:50pm 58
8:55pm 48
9:00pm 52
9:05pm 61
9:10pm 59
9:15pm 42
9:20pm 57
9:25pm 50
9:30pm 36
9:35pm 40
9:40pm 36
9:45pm 43
9:50pm 52
9:55pm 55
10:00pm 49
10:05pm 56
10:10pm 55
10:15pm 50
10:20pm 47
10:25pm 38
10:30pm 31
10:35pm 30
10:40pm 31
10:45pm 26
10:50pm 28
10:55pm 34
11:00pm 28
11:05pm 29
11:10pm 27
11:15pm 19
11:20pm 24
11:25pm 18
11:30pm 15
11:35pm 23
11:40pm 22
11:45pm 20
11:50pm 11
11:55pm 19
12:00am 25
12:10am 31
12:14am 23
12:15am 20
12:20am 16
12:25am 17
12:30am 15
12:35am 15
12:40am 20
12:45am 21
12:50am 9
12:55am 15
1:00am 16
1:05am 15
1:10am 10
1:15am 6
1:20am 9
1:25am 10
1:30am 12
1:35am 13
1:40am 11
1:45am 11
1:50am 13
1:55am 6
2:00am 6
2:05am 6
2:10am 5
2:15am 5
2:20am 9
2:25am 8
2:30am 3
2:35am 3
2:40am 3
2:45am 3
2:50am 1
2:55am 3
3:00am 10
3:05am 7
3:10am 5
3:15am 6
3:20am 10
3:25am 8
3:30am 9
3:35am 4
3:40am 4
3:45am 7
3:50am 7
3:55am 5
4:00am 3
4:05am 6
4:10am 5
4:15am 3
4:20am 4
4:25am 7
4:30am 3
4:35am 5
4:40am 5
4:50am 8
4:55am 7
5:00am 6
5:05am 10
5:10am 5
5:15am 4
5:20am 2
5:25am 7
5:30am 4
5:35am 4
5:40am 8
5:45am 11
5:50am 8
5:55am 6
6:00am 10
6:05am 11
6:10am 7
6:15am 7
6:20am 11
6:25am 13
6:30am 7
6:35am 7
6:40am 11
6:45am 12
6:50am 10
6:55am 9
7:00am 16
7:05am 19
7:10am 19
7:15am 17
7:20am 20
7:25am 16
7:30am 18
7:35am 22
7:40am 17
7:45am 27
7:50am 20
7:55am 21
8:00am 26
8:05am 25
8:10am 19
8:15am 26
8:20am 27
8:25am 25
8:30am 34
8:35am 32
8:40am 34
8:45am 33
8:50am 39
8:55am 33
9:00am 40
9:05am 33
9:10am 28
9:15am 38
9:20am 38
9:25am 45
9:30am 37
9:35am 45
9:40am 53
9:45am 45
9:50am 56
9:55am 64
10:00am 48
10:05am 55
10:10am 52
10:15am 51
10:20am 55
10:25am 58
10:30am 53
10:35am 45
10:40am 39
10:45am 48
10:50am 55
10:55am 61
11:00am 55
11:05am 62
11:10am 48
11:15am 62
11:20am 51
11:25am 42
11:30am 59
11:35am 66
11:40am 62
11:45am 62
11:50am 70
11:55am 61
12:00pm 44
12:05pm 49
12:10pm 56
12:15pm 60
12:20pm 44
12:25pm 53
12:30pm 65
12:35pm 45
12:40pm 66
12:45pm 57
12:50pm 68
12:55pm 45
1:00pm 31
1:05pm 30
1:10pm 54
1:15pm 56
1:20pm 56
1:25pm 57
1:30pm 55
1:35pm 51
1:40pm 57
1:45pm 60
1:50pm 52
1:55pm 46
2:00pm 48
2:05pm 48
2:10pm 53
2:15pm 49
2:20pm 48
2:25pm 50
2:30pm 53
2:35pm 53
2:40pm 54
2:45pm 47
2:50pm 55
2:55pm 54
3:00pm 55
3:05pm 42
3:10pm 50
3:15pm 55
3:20pm 52
3:25pm 50
3:30pm 49
3:35pm 45
3:40pm 62
3:45pm 51
3:50pm 60
3:55pm 57
4:00pm 62
4:05pm 48
4:10pm 50
4:15pm 50
4:20pm 42
4:25pm 49
4:30pm 47
4:35pm 51
4:40pm 53
4:45pm 51
4:50pm 46
4:55pm 32
5:00pm 52
5:05pm 50
5:10pm 55
5:15pm 40
5:20pm 53
5:25pm 53
5:30pm 47
5:35pm 36
5:40pm 57
5:45pm 42
5:50pm 51
5:55pm 37
6:00pm 47
6:05pm 53
6:10pm 45
6:15pm 51
6:20pm 57
6:25pm 42
6:30pm 49
6:35pm 50
6:40pm 45
6:45pm 43
6:50pm 43

Bookings by channel

Digital and telephone bookings over time

Date Click to sort Digital Click to sort Telephone Click to sort
16 to 22 October 2017 10,112 10,668
23 to 29 October 2017 9,122 12,568
30 October to 5 November 2017 10,727 10,119
6 to 12 November 2017 9,952 10,096
13 to 19 November 2017 10,362 11,022
20 to 26 November 2017 11,478 9,598
Date Click to sort Digital Click to sort Telephone Click to sort
29 May to 4 June 2017 9,707 8,712
5 to 11 June 2017 9,418 9,232
12 to 18 June 2017 8,346 11,981
19 to 25 June 2017 8,920 11,529
26 June to 2 July 2017 10,040 10,743
3 to 9 July 2017 9,758 10,794
10 to 16 July 2017 9,249 11,634
17 to 23 July 2017 9,171 11,692
24 to 30 July 2017 9,564 9,909
31 July to 6 August 2017 11,006 8,001
7 to 13 August 2017 9,332 10,104
14 to 20 August 2017 9,147 10,419
21 to 27 August 2017 9,037 11,829
28 August to 3 September 2017 10,023 8,896
4 to 10 September 2017 9,537 11,168
11 to 17 September 2017 9,320 9,772
18 to 24 September 2017 9,330 9,607
25 September to 1 October 2017 9,907 8,896
2 to 8 October 2017 10,118 10,694
9 to 15 October 2017 8,419 12,679
16 to 22 October 2017 10,112 10,668
23 to 29 October 2017 9,122 12,568
30 October to 5 November 2017 10,727 10,119
6 to 12 November 2017 9,952 10,096
13 to 19 November 2017 10,362 11,022
20 to 26 November 2017 11,478 9,598

Digital take-up

Proportion of bookings made using the digital service

20 to 26 Nov 201754.5%
Date Click to sort Completion percentage Click to sort
16 to 22 October 2017 48.7%
23 to 29 October 2017 42.1%
30 October to 5 November 2017 51.5%
6 to 12 November 2017 49.6%
13 to 19 November 2017 48.5%
20 to 26 November 2017 54.5%
Date Click to sort Completion percentage Click to sort
9 to 15 June 2014 0.6%
16 to 22 June 2014 5.7%
23 to 29 June 2014 10.5%
30 June to 6 July 2014 13.5%
7 to 13 July 2014 15.6%
14 to 20 July 2014 16.1%
21 to 27 July 2014 17.4%
28 July to 3 August 2014 19.2%
4 to 10 August 2014 20.2%
11 to 17 August 2014 25.7%
18 to 24 August 2014 23.8%
25 to 31 August 2014 26.8%
1 to 7 September 2014 24.4%
8 to 14 September 2014 30.7%
15 to 21 September 2014 28.4%
22 to 28 September 2014 24.9%
29 September to 5 October 2014 28.2%
6 to 12 October 2014 34.1%
13 to 19 October 2014 31.9%
20 to 26 October 2014 33.5%
27 October to 2 November 2014 30.5%
3 to 9 November 2014 32.7%
10 to 16 November 2014 31.6%
17 to 23 November 2014 37.6%
24 to 30 November 2014 35.3%
1 to 7 December 2014 36%
8 to 14 December 2014 38.8%
15 to 21 December 2014 32.3%
22 to 28 December 2014 30.3%
29 December 2014 to 4 January 2015 18.6%
5 to 11 January 2015 34.2%
12 to 18 January 2015 38.7%
19 to 25 January 2015 35.2%
26 January to 1 February 2015 37.8%
2 to 8 February 2015 35.8%
9 to 15 February 2015 39.5%
16 to 22 February 2015 34.1%
23 February to 1 March 2015 33.8%
2 to 8 March 2015 36.8%
9 to 15 March 2015 38.5%
16 to 22 March 2015 34.2%
23 to 29 March 2015 35.5%
30 March to 5 April 2015 38.2%
6 to 12 April 2015 34.7%
13 to 19 April 2015 38.3%
20 to 26 April 2015 38.9%
27 April to 3 May 2015 35.9%
4 to 10 May 2015 41.3%
18 to 24 May 2015 38.7%
25 to 31 May 2015 37.2%
8 to 14 June 2015 42.5%
15 to 21 June 2015 38.2%
22 to 28 June 2015 38.9%
29 June to 5 July 2015 39.3%
6 to 12 July 2015 41.8%
13 to 19 July 2015 41.2%
20 to 26 July 2015 37.1%
27 July to 2 August 2015 37.8%
10 to 16 August 2015 41.5%
17 to 23 August 2015 38.3%
24 to 30 August 2015 38.9%
31 August to 6 September 2015 33.3%
7 to 13 September 2015 33.5%
21 to 27 September 2015 39.9%
28 September to 4 October 2015 40.3%
5 to 11 October 2015 45%
12 to 18 October 2015 39.3%
19 to 25 October 2015 41.9%
26 October to 1 November 2015 39.8%
2 to 8 November 2015 39.9%
9 to 15 November 2015 44.4%
23 to 29 November 2015 42.3%
30 November to 6 December 2015 49.6%
7 to 13 December 2015 48.4%
14 to 20 December 2015 40.3%
21 to 27 December 2015 37.5%
28 December 2015 to 3 January 2016 33.8%
4 to 10 January 2016 37%
11 to 17 January 2016 56%
18 to 24 January 2016 45%
25 to 31 January 2016 50%
1 to 7 February 2016 71.3%
8 to 14 February 2016 54.4%
15 to 21 February 2016 56.1%
22 to 28 February 2016 51.3%
29 February to 6 March 2016 46.8%
28 March to 3 April 2016 47.4%
4 to 10 April 2016 59.9%
11 to 17 April 2016 44.2%
18 to 24 April 2016 46.7%
25 April to 1 May 2016 46.9%
2 to 8 May 2016 50.1%
9 to 15 May 2016 47.2%
30 May to 5 June 2016 50.2%
6 to 12 June 2016 45.8%
13 to 19 June 2016 45.2%
20 to 26 June 2016 45.4%
27 June to 3 July 2016 51%
4 to 10 July 2016 47.2%
11 to 17 July 2016 45.9%
18 to 24 July 2016 45.4%
25 to 31 July 2016 47.4%
1 to 7 August 2016 50.1%
8 to 14 August 2016 45.6%
15 to 21 August 2016 44.2%
22 to 28 August 2016 45%
29 August to 4 September 2016 52.7%
5 to 11 September 2016 49.5%
12 to 18 September 2016 46.7%
19 to 25 September 2016 48.7%
26 September to 2 October 2016 50.7%
3 to 9 October 2016 50.7%
10 to 16 October 2016 49%
17 to 23 October 2016 47%
24 to 30 October 2016 48.6%
31 October to 6 November 2016 44.2%
7 to 13 November 2016 52.4%
14 to 20 November 2016 53%
21 to 27 November 2016 56.5%
28 November to 4 December 2016 58.9%
5 to 11 December 2016 47.2%
12 to 18 December 2016 35.1%
19 to 25 December 2016 36.1%
26 December 2016 to 1 January 2017 52.9%
2 to 8 January 2017 54.5%
9 to 15 January 2017 49.4%
16 to 22 January 2017 49.5%
23 to 29 January 2017 49.5%
30 January to 5 February 2017 63.1%
6 to 12 February 2017 47.6%
13 to 19 February 2017 46.5%
20 to 26 February 2017 45.7%
27 February to 5 March 2017 55.2%
6 to 12 March 2017 48.9%
13 to 19 March 2017 47.3%
20 to 26 March 2017 45.6%
27 March to 2 April 2017 50.4%
3 to 9 April 2017 43.6%
10 to 16 April 2017 46.2%
17 to 23 April 2017 46.3%
24 to 30 April 2017 48.2%
1 to 7 May 2017 56.5%
8 to 14 May 2017 46.6%
22 to 28 May 2017 43%
29 May to 4 June 2017 52.7%
5 to 11 June 2017 50.5%
12 to 18 June 2017 41.1%
19 to 25 June 2017 43.6%
26 June to 2 July 2017 48.3%
3 to 9 July 2017 47.5%
10 to 16 July 2017 44.3%
17 to 23 July 2017 44%
24 to 30 July 2017 49.1%
31 July to 6 August 2017 57.9%
7 to 13 August 2017 48%
14 to 20 August 2017 46.7%
21 to 27 August 2017 43.3%
28 August to 3 September 2017 53%
4 to 10 September 2017 46.1%
11 to 17 September 2017 48.8%
18 to 24 September 2017 49.3%
2 to 8 October 2017 48.6%
9 to 15 October 2017 39.9%
16 to 22 October 2017 48.7%
23 to 29 October 2017 42.1%
30 October to 5 November 2017 51.5%
6 to 12 November 2017 49.6%
13 to 19 November 2017 48.5%
20 to 26 November 2017 54.5%

User satisfaction

Overall satisfaction score includes all ratings weighted from 100% for 'very satisfied' to 0% for 'very dissatisfied'

4 to 10 Dec 201775%

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
3 April 2017 84.1% 1 0 1 8 12
24 April 2017 100% 0 0 0 0 1
6 November 2017 91.7% 0 0 0 1 2
13 November 2017 100% 0 0 0 0 1
20 November 2017 75% 1 0 0 0 3
4 December 2017 75% 0 0 0 1 0
Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
9 June 2014 58.9% 6 5 3 6 11
16 June 2014 48.3% 31 14 2 16 27
23 June 2014 44.1% 38 5 2 19 21
30 June 2014 48.1% 33 10 6 13 28
7 July 2014 43.8% 25 10 5 6 19
14 July 2014 44.8% 22 6 1 9 15
21 July 2014 58.3% 20 7 1 12 29
28 July 2014 45.9% 20 8 0 2 19
4 August 2014 36.8% 18 5 0 4 9
11 August 2014 40.5% 12 6 0 3 8
18 August 2014 26.9% 16 2 2 2 4
25 August 2014 41.1% 11 6 2 0 9
1 September 2014 33.9% 8 1 0 2 3
8 September 2014 30.4% 7 2 1 3 1
15 September 2014 64.7% 4 2 1 0 10
22 September 2014 54.7% 5 2 0 3 6
29 September 2014 70.2% 8 3 0 9 22
6 October 2014 84.5% 5 3 1 15 50
13 October 2014 85.5% 4 1 4 17 50
20 October 2014 91.1% 1 0 1 11 35
27 October 2014 85.6% 2 3 3 15 43
3 November 2014 87% 0 4 4 17 46
10 November 2014 86.6% 4 2 1 13 49
17 November 2014 87% 1 1 5 21 45
24 November 2014 85.6% 7 0 0 13 51
1 December 2014 90.3% 0 4 0 21 60
8 December 2014 91.5% 1 0 2 9 38
15 December 2014 86.5% 3 2 0 9 36
22 December 2014 84.1% 0 4 2 5 22
29 December 2014 82.8% 3 3 3 15 37
5 January 2015 86.2% 5 1 1 13 49
12 January 2015 85.6% 5 1 0 11 42
19 January 2015 83.8% 2 3 3 14 35
26 January 2015 87.5% 4 1 1 9 45
2 February 2015 87% 2 1 2 13 36
9 February 2015 85.6% 3 2 4 8 42
16 February 2015 93.8% 0 1 2 9 53
23 February 2015 83.8% 3 5 4 13 49
2 March 2015 87.1% 4 0 1 12 41
9 March 2015 90.6% 2 1 0 9 41
16 March 2015 89.8% 1 2 1 17 50
23 March 2015 84.3% 3 1 1 15 31
30 March 2015 85.1% 7 0 1 10 49
6 April 2015 85.3% 4 1 2 10 39
13 April 2015 89.5% 1 2 0 13 39
20 April 2015 85.4% 2 3 0 14 34
27 April 2015 91.4% 2 0 0 12 44
4 May 2015 91.5% 1 1 3 10 53
11 May 2015 92.9% 0 1 0 10 35
18 May 2015 89.6% 3 1 0 10 46
25 May 2015 90.4% 2 0 1 8 36
1 June 2015 86.6% 4 1 1 9 41
8 June 2015 86.6% 1 2 1 11 28
15 June 2015 86.9% 1 5 0 14 43
22 June 2015 92.2% 0 1 0 15 42
29 June 2015 88.4% 2 0 6 12 49
6 July 2015 85.7% 2 1 4 24 44
13 July 2015 90.2% 2 0 3 13 51
20 July 2015 88.5% 2 1 0 18 42
27 July 2015 88.7% 0 2 1 15 33
3 August 2015 85.1% 3 3 4 11 46
10 August 2015 84.5% 3 3 2 6 36
17 August 2015 78.3% 3 4 3 10 26
24 August 2015 86% 2 0 3 14 31
31 August 2015 90.5% 3 0 0 16 55
7 September 2015 80.4% 8 1 5 17 48
14 September 2015 87.9% 3 0 1 16 42
21 September 2015 85.4% 2 2 1 5 26
28 September 2015 91.1% 0 0 2 11 29
5 October 2015 86.1% 1 4 2 9 36
12 October 2015 86.5% 2 2 4 13 44
19 October 2015 83.4% 6 2 3 15 51
26 October 2015 87.7% 1 1 2 15 34
2 November 2015 86.6% 2 1 4 19 45
9 November 2015 89.3% 2 1 0 10 36
16 November 2015 92.7% 0 1 3 12 56
23 November 2015 90.4% 2 0 3 11 49
30 November 2015 88.2% 3 0 1 18 46
7 December 2015 88.8% 1 2 1 13 39
14 December 2015 91.5% 0 1 2 13 43
21 December 2015 90.9% 1 0 1 6 25
28 December 2015 88.3% 3 0 0 11 35
4 January 2016 84.9% 5 1 1 22 49
11 January 2016 81.8% 6 2 1 11 39
18 January 2016 89.2% 2 1 2 11 44
25 January 2016 87% 2 2 5 13 49
1 February 2016 85.1% 3 3 2 9 40
8 February 2016 85.2% 3 2 4 12 43
15 February 2016 86.9% 4 1 2 8 44
22 February 2016 88.9% 2 0 3 10 39
29 February 2016 87.3% 2 1 2 11 35
7 March 2016 96.4% 0 0 1 4 37
14 March 2016 88.1% 3 0 2 5 34
21 March 2016 89.9% 2 0 0 7 28
28 March 2016 88.4% 1 1 0 13 28
4 April 2016 91.1% 1 1 1 7 35
11 April 2016 87.8% 2 0 3 4 28
18 April 2016 86.4% 1 0 0 8 13
25 April 2016 89.9% 1 2 0 7 32
2 May 2016 85.9% 3 1 0 11 31
9 May 2016 89.5% 0 3 0 9 31
16 May 2016 88% 2 2 0 8 34
23 May 2016 92.7% 0 0 1 7 23
30 May 2016 89.9% 2 0 0 7 28
6 June 2016 90.7% 2 0 1 6 34
13 June 2016 88.3% 1 2 2 9 35
20 June 2016 81.8% 4 1 2 9 28
27 June 2016 90% 0 1 2 15 37
4 July 2016 81.3% 4 4 0 8 32
11 July 2016 83.3% 3 1 2 7 26
18 July 2016 89.5% 1 0 1 10 26
25 July 2016 87.3% 1 3 1 14 38
1 August 2016 77.6% 4 1 5 15 24
8 August 2016 83.9% 4 0 3 7 31
15 August 2016 78% 4 0 3 7 19
29 August 2016 83.3% 0 0 0 2 1
5 September 2016 85.2% 1 1 2 8 20
12 September 2016 87.1% 2 1 4 10 39
19 September 2016 81.9% 8 2 4 20 57
26 September 2016 87.5% 2 4 4 30 76
3 October 2016 86.1% 2 4 2 17 49
10 October 2016 84% 5 7 3 28 74
17 October 2016 84.3% 7 3 3 31 74
24 October 2016 83.1% 8 4 3 34 75
31 October 2016 84.4% 4 5 5 27 68
7 November 2016 84.8% 5 5 5 22 73
14 November 2016 79.3% 10 5 8 34 70
21 November 2016 84.8% 3 10 4 39 90
28 November 2016 84.8% 7 3 7 33 88
5 December 2016 78.8% 1 2 3 6 14
12 December 2016 82.8% 6 1 4 25 51
19 December 2016 83.4% 4 4 5 19 54
26 December 2016 80.1% 5 2 1 11 30
2 January 2017 86.4% 4 4 7 26 84
16 January 2017 85.5% 10 2 0 22 83
23 January 2017 83.6% 8 5 3 22 76
30 January 2017 84.4% 6 1 9 26 72
6 February 2017 83.5% 8 4 6 24 79
13 February 2017 84% 8 1 5 26 71
20 February 2017 82.3% 6 4 8 18 63
27 February 2017 85.7% 5 5 6 30 89
6 March 2017 85.3% 8 4 4 25 90
13 March 2017 81% 7 4 2 23 52
20 March 2017 84% 8 3 9 33 91
27 March 2017 89% 2 3 2 28 76
3 April 2017 84.1% 1 0 1 8 12
24 April 2017 100% 0 0 0 0 1
6 November 2017 91.7% 0 0 0 1 2
13 November 2017 100% 0 0 0 0 1
20 November 2017 75% 1 0 0 0 3
4 December 2017 75% 0 0 0 1 0

Completion rate

Users who complete the digital transaction as a percentage of those who start.

4 to 10 Dec 201776.4%
Date of completion Click to sort Completion percentage Click to sort
30 October to 5 November 2017 78.3%
6 to 12 November 2017 76.5%
13 to 19 November 2017 75.2%
20 to 26 November 2017 70.7%
27 November to 3 December 2017 78.7%
4 to 10 December 2017 76.4%
Date of completion Click to sort Completion percentage Click to sort
12 to 18 December 2016
19 to 25 December 2016
26 December 2016 to 1 January 2017
2 to 8 January 2017
9 to 15 January 2017
16 to 22 January 2017
23 to 29 January 2017
30 January to 5 February 2017
6 to 12 February 2017
13 to 19 February 2017
20 to 26 February 2017
27 February to 5 March 2017
6 to 12 March 2017
13 to 19 March 2017
20 to 26 March 2017
27 March to 2 April 2017
3 to 9 April 2017
10 to 16 April 2017
17 to 23 April 2017
24 to 30 April 2017
1 to 7 May 2017
8 to 14 May 2017
15 to 21 May 2017
22 to 28 May 2017
29 May to 4 June 2017
5 to 11 June 2017 79.1%
12 to 18 June 2017 82.3%
19 to 25 June 2017 80.8%
26 June to 2 July 2017 84%
3 to 9 July 2017 81.9%
10 to 16 July 2017 81.7%
17 to 23 July 2017 81%
24 to 30 July 2017 73%
31 July to 6 August 2017 79%
7 to 13 August 2017 81.8%
14 to 20 August 2017 83%
21 to 27 August 2017 77.3%
28 August to 3 September 2017 79%
4 to 10 September 2017 72.4%
11 to 17 September 2017 81.7%
18 to 24 September 2017 83.4%
25 September to 1 October 2017 83.3%
2 to 8 October 2017 82.1%
9 to 15 October 2017 82.2%
16 to 22 October 2017 82.9%
23 to 29 October 2017 81.7%
30 October to 5 November 2017 78.3%
6 to 12 November 2017 76.5%
13 to 19 November 2017 75.2%
20 to 26 November 2017 70.7%
27 November to 3 December 2017 78.7%
4 to 10 December 2017 76.4%

How people access the service

Breakdown of desktop, mobile and tablet usage on this service over time

Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
30 October to 5 November 2017 20.3% 72.3% 7.4%
6 to 12 November 2017 20.5% 71.6% 8%
13 to 19 November 2017 20.4% 71.5% 8.1%
20 to 26 November 2017 20.4% 71% 8.5%
27 November to 3 December 2017 20.3% 72% 7.8%
4 to 10 December 2017 20.1% 72.3% 7.6%
Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
12 to 18 June 2017 63.8% 27% 9.2%
19 to 25 June 2017 60.4% 30.5% 9.1%
26 June to 2 July 2017 59.4% 31% 9.5%
3 to 9 July 2017 62.1% 31% 6.9%
10 to 16 July 2017 61.8% 30.8% 7.4%
17 to 23 July 2017 60.2% 29.4% 10.5%
24 to 30 July 2017 59.2% 31.3% 9.5%
31 July to 6 August 2017 61% 28.4% 10.7%
7 to 13 August 2017 62.2% 28.9% 8.9%
14 to 20 August 2017 63.1% 27.3% 9.7%
21 to 27 August 2017 59.3% 29.7% 11%
28 August to 3 September 2017 60.7% 28.6% 10.7%
4 to 10 September 2017 64.3% 26.8% 8.9%
11 to 17 September 2017 18.7% 73.6% 7.7%
18 to 24 September 2017 18.2% 74.1% 7.6%
25 September to 1 October 2017 18.9% 73.5% 7.6%
2 to 8 October 2017 18.4% 74.3% 7.2%
9 to 15 October 2017 19.1% 73.5% 7.4%
16 to 22 October 2017 19.4% 73% 7.7%
23 to 29 October 2017 19.2% 73.3% 7.6%
30 October to 5 November 2017 20.3% 72.3% 7.4%
6 to 12 November 2017 20.5% 71.6% 8%
13 to 19 November 2017 20.4% 71.5% 8.1%
20 to 26 November 2017 20.4% 71% 8.5%
27 November to 3 December 2017 20.3% 72% 7.8%
4 to 10 December 2017 20.1% 72.3% 7.6%

Service availability

30 days

Page load time

12 Dec 20170.46s

Date Click to sort Page load time Click to sort Uptime Click to sort
7 December 2017 476ms 100%
8 December 2017 470ms 100%
9 December 2017 470ms 100%
10 December 2017 505ms 100%
11 December 2017 456ms 100%
12 December 2017 463ms 100%

Uptime

12 Dec 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
7 December 2017 476ms 100%
8 December 2017 470ms 100%
9 December 2017 470ms 100%
10 December 2017 505ms 100%
11 December 2017 456ms 100%
12 December 2017 463ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
13 November 2017 647ms 100%
14 November 2017 638ms 100%
15 November 2017 638ms 100%
16 November 2017 633ms 100%
17 November 2017 658ms 100%
18 November 2017 641ms 100%
19 November 2017 644ms 100%
20 November 2017 675ms 100%
21 November 2017 671ms 100%
22 November 2017 669ms 100%
23 November 2017 672ms 100%
24 November 2017 671ms 100%
25 November 2017 678ms 100%
26 November 2017 655ms 100%
27 November 2017 646ms 100%
28 November 2017 605ms 100%
29 November 2017 585ms 100%
30 November 2017 622ms 100%
1 December 2017 631ms 100%
2 December 2017 662ms 100%
3 December 2017 685ms 100%
4 December 2017 635ms 100%
5 December 2017 571ms 100%
6 December 2017 591ms 100%
7 December 2017 476ms 100%
8 December 2017 470ms 100%
9 December 2017 470ms 100%
10 December 2017 505ms 100%
11 December 2017 456ms 100%
12 December 2017 463ms 100%

24 hours

Page load time

5:00pm, 13 Dec 20170.45s

Time Click to sort Page load time Click to sort Uptime Click to sort
12:00pm 465ms 100%
1:00pm 467ms 100%
2:00pm 453ms 100%
3:00pm 470ms 100%
4:00pm 467ms 100%
5:00pm 445ms 100%

Uptime

5:00pm, 13 Dec 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
12:00pm 465ms 100%
1:00pm 467ms 100%
2:00pm 453ms 100%
3:00pm 470ms 100%
4:00pm 467ms 100%
5:00pm 445ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
6:00pm 458ms 100%
7:00pm 455ms 100%
8:00pm 453ms 100%
9:00pm 458ms 100%
10:00pm 471ms 100%
11:00pm 461ms 100%
12:00am 460ms 100%
1:00am 468ms 100%
2:00am 472ms 100%
3:00am 472ms 100%
4:00am 490ms 100%
5:00am 463ms 100%
6:00am 479ms 100%
7:00am 461ms 100%
8:00am 472ms 100%
9:00am 467ms 100%
10:00am 447ms 100%
11:00am 453ms 100%
12:00pm 465ms 100%
1:00pm 467ms 100%
2:00pm 453ms 100%
3:00pm 470ms 100%
4:00pm 467ms 100%
5:00pm 445ms 100%

Data for bookings for meetings between prisoners and social visitors or legal professionals.

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