Land Registry: updates to the register

User satisfaction

User satisfaction relates to Land Registry business e-services. Overall satisfaction score includes all ratings weighted from 100% for 'extremely satisfied' to 0% for 'poor'

Jan to Mar 201980.1%

Breakdown of survey rating

The proportion of each response for the user satisfaction survey rating above

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
1 April 2016 79.8% 3 8 42 98 119
1 July 2016 79.5% 5 6 41 119 121
1 October 2016 82.7% 2 7 30 105 137
1 January 2017 81.4% 2 10 44 91 145
1 April 2017 82.3% 3 7 36 100 143
1 July 2017 78.1% 2 14 36 128 105
1 October 2017 83.5% 0 5 34 110 144
1 January 2018 81.1% 0 15 37 99 138
1 April 2018 80% 2 12 41 108 130
1 July 2018 80.5% 0 8 47 109 127
1 October 2018 77.8% 2 9 50 107 105
1 January 2019 80.1% 2 6 43 120 121

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