Dashboard National Insurance transactions

This dashboard shows information about how the National Insurance transactions service is currently performing.

Transactions per year

7.9m

Jan to Dec 2016

+15.61% Oct 2015 to Sep 2016

Total cost

£51.8m

Jan to Dec 2016

+2.07% Oct 2015 to Sep 2016

Cost per transaction

£6.56

Jan to Dec 2016

−11.71% Oct 2015 to Sep 2016

Transactions per quarter

Total number of transactions each quarter

Oct to Dec 20162.64m

Dates Click to sort Number of applications Click to sort
1 July to 30 September 2015 1.77m
1 October to 31 December 2015 1.58m
1 January to 31 March 2016 1.82m
1 April to 30 June 2016 1.84m
1 July to 30 September 2016 1.59m
1 October to 31 December 2016 2.64m
Dates Click to sort Number of applications Click to sort
1 July to 30 September 2015 1.77m
1 October to 31 December 2015 1.58m
1 January to 31 March 2016 1.82m
1 April to 30 June 2016 1.84m
1 July to 30 September 2016 1.59m
1 October to 31 December 2016 2.64m

Digital take-up

Digital take-up rates each quarter

Oct to Dec 20161.6%

Dates Click to sort Percentage digital take-up Click to sort
1 July to 30 September 2015 6.1%
1 October to 31 December 2015 5.8%
1 January to 31 March 2016 6.9%
1 April to 30 June 2016 7.8%
1 July to 30 September 2016 3.4%
1 October to 31 December 2016 1.6%
Dates Click to sort Percentage digital take-up Click to sort
1 July to 30 September 2015 6.1%
1 October to 31 December 2015 5.8%
1 January to 31 March 2016 6.9%
1 April to 30 June 2016 7.8%
1 July to 30 September 2016 3.4%
1 October to 31 December 2016 1.6%

Data for NI contributions people pay to be entitled to state benefits, notably their retirement pension.

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