Dashboard Flood information service

This dashboard shows information about how the Flood information service service is currently performing.

Users per quarter

225k

July 2018 to Invalid date

+25.40% Apr 2018 to Invalid date

Total cost per quarter

£108k

July 2018 to Invalid date

0% Apr 2018 to Invalid date

Users per transaction

£0.48

July 2018 to Invalid date

−20.26% Apr 2018 to Invalid date

Live service usage

Live number of users on any page within the service

88

users online now
Time Click to sort Number of unique visitors Click to sort
11:50am 97
11:55am 103
12:00pm 94
12:05pm 97
12:10pm 101
1:15pm 88

Time Click to sort Number of unique visitors Click to sort
12:20pm 116
12:25pm 113
12:35pm 113
2:22pm 98
2:22pm 98
2:22pm 98
8:00am 90
8:05am 81
8:10am 98
8:15am 88
8:20am 83
8:25am 97
8:30am 89
8:35am 98
8:40am 104
8:45am 110
8:50am 87
8:55am 83
9:00am 87
9:05am 94
9:10am 108
9:15am 93
9:20am 107
9:25am 108
9:30am 109
9:35am 104
9:40am 81
9:45am 88
9:50am 100
9:55am 108
10:00am 82
10:05am 113
10:10am 111
10:15am 103
10:20am 129
10:25am 131
10:30am 91
10:35am 119
10:40am 127
10:45am 100
10:50am 128
10:55am 150
11:00am 110
11:05am 146
11:10am 145
11:15am 123
11:20am 128
11:25am 115
11:30am 96
11:35am 91
11:40am 108
11:45am 92
11:50am 97
11:55am 103
12:00pm 94
12:05pm 97
12:10pm 101
1:15pm 88

Number of transactions by channel

Which channels were used to complete the transactions

Date Click to sort Digital Click to sort Phone Click to sort Paper Click to sort
1 to 31 July 2018 168,799 1,275 0
1 to 31 August 2018 188,226 1,477 0
1 to 30 September 2018 225,118 1,362 0
1 to 31 October 2018 335,841 1,902 0
1 to 30 November 2018 271,837 1,544 0
Date Click to sort Digital Click to sort Phone Click to sort Paper Click to sort
1 to 31 July 2018 168,799 1,275 0
1 to 31 August 2018 188,226 1,477 0
1 to 30 September 2018 225,118 1,362 0
1 to 31 October 2018 335,841 1,902 0
1 to 30 November 2018 271,837 1,544 0

Digital take-up

November 201899.4%
Date Click to sort Digital take-up Click to sort
1 to 31 July 2018 99.3%
1 to 31 August 2018 99.2%
1 to 30 September 2018 99.4%
1 to 31 October 2018 99.4%
1 to 30 November 2018 99.4%
Date Click to sort Digital take-up Click to sort
1 to 31 July 2018 99.3%
1 to 31 August 2018 99.2%
1 to 30 September 2018 99.4%
1 to 31 October 2018 99.4%
1 to 30 November 2018 99.4%

Pageviews

Pageviews measures the number of instances of users visiting an individual page on the service

3 to 9 Dec 2018474k
Date Click to sort Number of pageviews Click to sort
29 October to 4 November 2018 130,132
5 to 11 November 2018 359,294
12 to 18 November 2018 187,357
19 to 25 November 2018 168,708
26 November to 2 December 2018 408,051
3 to 9 December 2018 473,601
Date Click to sort Number of pageviews Click to sort
8 to 14 October 2018 965,554
15 to 21 October 2018 260,200
22 to 28 October 2018 129,909
29 October to 4 November 2018 130,132
5 to 11 November 2018 359,294
12 to 18 November 2018 187,357
19 to 25 November 2018 168,708
26 November to 2 December 2018 408,051
3 to 9 December 2018 473,601

User satisfaction

Overall satisfaction score includes all ratings weighted from 100% for 'very satisfied' to 0% for 'very dissatisfied'

There was a problem getting data for this module.

How users access the digital service

Which devices and browsers users are accessing the digital service

Devices

Desktop, mobile and tablet usage over the last 9 weeks.

Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
Mon Oct 29 2018 00:00:00 GMT+0000,Mon Nov 05 2018 00:00:00 GMT+0000 39.8% 40.5% 19.8%
Mon Nov 05 2018 00:00:00 GMT+0000,Mon Nov 12 2018 00:00:00 GMT+0000 28% 52.6% 19.4%
Mon Nov 12 2018 00:00:00 GMT+0000,Mon Nov 19 2018 00:00:00 GMT+0000 38.1% 41.3% 20.6%
Mon Nov 19 2018 00:00:00 GMT+0000,Mon Nov 26 2018 00:00:00 GMT+0000 37.9% 42.2% 19.9%
Mon Nov 26 2018 00:00:00 GMT+0000,Mon Dec 03 2018 00:00:00 GMT+0000 27% 54.7% 18.3%
Mon Dec 03 2018 00:00:00 GMT+0000,Mon Dec 10 2018 00:00:00 GMT+0000 28.3% 51.7% 20%
Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
Mon Oct 08 2018 00:00:00 GMT+0000,Mon Oct 15 2018 00:00:00 GMT+0000 20.2% 62.1% 17.8%
Mon Oct 15 2018 00:00:00 GMT+0000,Mon Oct 22 2018 00:00:00 GMT+0000 33.4% 46.3% 20.3%
Mon Oct 22 2018 00:00:00 GMT+0000,Mon Oct 29 2018 00:00:00 GMT+0000 38% 42.5% 19.5%
Mon Oct 29 2018 00:00:00 GMT+0000,Mon Nov 05 2018 00:00:00 GMT+0000 39.8% 40.5% 19.8%
Mon Nov 05 2018 00:00:00 GMT+0000,Mon Nov 12 2018 00:00:00 GMT+0000 28% 52.6% 19.4%
Mon Nov 12 2018 00:00:00 GMT+0000,Mon Nov 19 2018 00:00:00 GMT+0000 38.1% 41.3% 20.6%
Mon Nov 19 2018 00:00:00 GMT+0000,Mon Nov 26 2018 00:00:00 GMT+0000 37.9% 42.2% 19.9%
Mon Nov 26 2018 00:00:00 GMT+0000,Mon Dec 03 2018 00:00:00 GMT+0000 27% 54.7% 18.3%
Mon Dec 03 2018 00:00:00 GMT+0000,Mon Dec 10 2018 00:00:00 GMT+0000 28.3% 51.7% 20%

Browsers

Browser usage over the last 9 weeks.

Date Click to sort Google Chrome Click to sort Internet Explorer (IE9+) Click to sort Internet Explorer (pre IE9) Click to sort Safari Click to sort Firefox Click to sort Other Click to sort
Mon Oct 29 2018 00:00:00 GMT+0000,Mon Nov 05 2018 00:00:00 GMT+0000 36.8% 7.6% 0% 37.4% 4% 14.1%
Mon Nov 05 2018 00:00:00 GMT+0000,Mon Nov 12 2018 00:00:00 GMT+0000 32.7% 4.9% 0% 37.1% 2.9% 22.4%
Mon Nov 12 2018 00:00:00 GMT+0000,Mon Nov 19 2018 00:00:00 GMT+0000 35.8% 8% 0% 39.3% 3.4% 13.5%
Mon Nov 19 2018 00:00:00 GMT+0000,Mon Nov 26 2018 00:00:00 GMT+0000 37.1% 7.9% 0% 37% 3.5% 14.4%
Mon Nov 26 2018 00:00:00 GMT+0000,Mon Dec 03 2018 00:00:00 GMT+0000 30.5% 5.4% 0% 34.4% 2.6% 27%
Mon Dec 03 2018 00:00:00 GMT+0000,Mon Dec 10 2018 00:00:00 GMT+0000 34.2% 5.6% 0% 39.7% 2.9% 17.5%
Date Click to sort Google Chrome Click to sort Internet Explorer (IE9+) Click to sort Internet Explorer (pre IE9) Click to sort Safari Click to sort Firefox Click to sort Other Click to sort
Mon Oct 08 2018 00:00:00 GMT+0000,Mon Oct 15 2018 00:00:00 GMT+0000 31.4% 3.4% 0% 41.8% 2.2% 21.2%
Mon Oct 15 2018 00:00:00 GMT+0000,Mon Oct 22 2018 00:00:00 GMT+0000 34.8% 6.5% 0% 40.7% 3.4% 14.6%
Mon Oct 22 2018 00:00:00 GMT+0000,Mon Oct 29 2018 00:00:00 GMT+0000 35.7% 7.1% 0% 37.4% 3.4% 16.4%
Mon Oct 29 2018 00:00:00 GMT+0000,Mon Nov 05 2018 00:00:00 GMT+0000 36.8% 7.6% 0% 37.4% 4% 14.1%
Mon Nov 05 2018 00:00:00 GMT+0000,Mon Nov 12 2018 00:00:00 GMT+0000 32.7% 4.9% 0% 37.1% 2.9% 22.4%
Mon Nov 12 2018 00:00:00 GMT+0000,Mon Nov 19 2018 00:00:00 GMT+0000 35.8% 8% 0% 39.3% 3.4% 13.5%
Mon Nov 19 2018 00:00:00 GMT+0000,Mon Nov 26 2018 00:00:00 GMT+0000 37.1% 7.9% 0% 37% 3.5% 14.4%
Mon Nov 26 2018 00:00:00 GMT+0000,Mon Dec 03 2018 00:00:00 GMT+0000 30.5% 5.4% 0% 34.4% 2.6% 27%
Mon Dec 03 2018 00:00:00 GMT+0000,Mon Dec 10 2018 00:00:00 GMT+0000 34.2% 5.6% 0% 39.7% 2.9% 17.5%

This dashboard reports on information provided to people at risk of flooding.

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