Dashboard Flood information service

This dashboard shows information about how the Flood information service service is currently performing.

Users per quarter

180k

Apr 2018 to Invalid date

0% Jan to Mar 2018

Total cost per quarter

£108k

Apr 2018 to Invalid date

0% Jan to Mar 2018

Users per transaction

£0.60

Apr 2018 to Invalid date

0% Jan to Mar 2018

Live service usage

Live number of users on any page within the service

92

users online now
Time Click to sort Number of unique visitors Click to sort
2:55pm 89
3:00pm 87
3:05pm 100
3:10pm 105
3:15pm 80
3:20pm 92

Time Click to sort Number of unique visitors Click to sort
2:25pm 113
2:30pm 119
2:35pm 129
2:40pm 116
2:45pm 109
2:50pm 117
2:55pm 115
3:00pm 120
3:05pm 111
3:10pm 121
3:15pm 116
3:20pm 119
3:25pm 122
3:30pm 123
3:35pm 116
3:40pm 125
3:45pm 119
3:50pm 116
3:55pm 118
4:00pm 117
4:05pm 123
4:10pm 110
4:15pm 111
4:20pm 128
4:25pm 131
4:30pm 120
4:35pm 130
4:40pm 134
4:45pm 120
4:50pm 122
4:55pm 121
5:00pm 122
5:05pm 112
5:10pm 117
5:15pm 111
5:20pm 108
5:25pm 108
5:30pm 131
5:35pm 121
5:40pm 102
5:45pm 129
5:50pm 120
5:55pm 101
6:00pm 138
6:05pm 131
6:10pm 112
6:15pm 119
6:20pm 103
6:25pm 107
6:30pm 124
6:35pm 121
6:40pm 119
6:45pm 133
6:50pm 128
6:55pm 116
7:00pm 119
7:05pm 116
7:10pm 102
7:15pm 116
7:20pm 132
7:25pm 105
7:30pm 105
7:35pm 121
7:40pm 114
7:45pm 107
7:50pm 116
7:55pm 114
8:00pm 119
8:05pm 118
8:10pm 90
8:15pm 98
8:20pm 104
8:25pm 94
8:30pm 96
8:35pm 90
8:40pm 101
8:45pm 96
8:50pm 88
8:55pm 87
9:00pm 79
9:05pm 86
9:10pm 95
9:15pm 90
9:20pm 91
9:25pm 116
9:30pm 103
9:35pm 103
9:40pm 84
9:45pm 89
9:50pm 92
9:55pm 81
10:00pm 83
10:05pm 82
10:10pm 67
10:15pm 67
10:20pm 65
10:25pm 64
10:30pm 59
10:35pm 60
10:40pm 48
10:45pm 42
10:50pm 53
10:55pm 54
11:00pm 42
11:05pm 53
11:10pm 44
11:15pm 41
11:20pm 56
11:25pm 49
11:30pm 44
11:35pm 46
11:40pm 39
11:45pm 37
11:50pm 46
11:55pm 35
12:00am 36
1:18am 32
1:18am 32
1:18am 32
1:18am 32
1:19am 31
1:19am 31
1:19am 31
1:19am 30
1:19am 29
1:19am 29
1:20am 31
1:20am 29
1:20am 29
1:20am 26
1:25am 27
1:30am 28
1:35am 37
1:40am 27
1:45am 28
1:50am 30
1:55am 32
2:00am 30
2:05am 37
2:10am 29
2:15am 25
2:20am 33
2:25am 29
2:30am 24
2:35am 35
2:40am 29
2:45am 22
2:50am 34
2:55am 25
3:00am 21
3:05am 31
3:10am 27
3:15am 27
3:20am 31
3:25am 28
3:30am 28
3:35am 36
3:40am 28
3:45am 28
3:50am 37
3:55am 28
4:00am 28
4:05am 35
4:10am 33
4:15am 32
4:20am 43
4:25am 34
4:30am 34
4:35am 40
4:40am 36
4:45am 32
4:50am 48
4:55am 37
5:00am 39
5:05am 54
5:10am 46
5:15am 54
5:20am 65
5:25am 55
5:30am 52
5:35am 71
5:40am 65
5:45am 59
5:50am 82
5:55am 79
6:00am 85
6:05am 86
6:10am 84
6:15am 87
6:20am 79
6:25am 92
6:30am 104
6:35am 101
6:40am 99
6:45am 102
6:50am 104
6:55am 118
7:00am 115
7:05am 117
7:10am 105
7:15am 94
7:20am 129
7:25am 126
7:30am 106
7:35am 139
7:40am 123
7:45am 104
7:50am 111
7:55am 110
8:00am 122
8:05am 114
8:10am 123
8:15am 113
8:20am 129
8:25am 119
8:30am 119
8:35am 118
8:40am 124
8:45am 118
8:50am 118
8:55am 123
9:00am 128
9:05am 133
9:10am 134
9:15am 111
9:20am 128
9:25am 131
9:30am 122
9:35am 109
9:40am 135
9:45am 113
9:50am 108
9:55am 128
10:00am 88
10:05am 111
10:10am 121
10:15am 109
10:20am 105
10:25am 121
10:30am 104
10:35am 93
10:40am 118
10:45am 115
10:50am 132
10:55am 124
11:00am 114
11:05am 100
11:10am 122
11:15am 102
11:20am 119
11:25am 103
11:30am 101
11:35am 116
11:40am 105
11:45am 89
11:50am 121
11:55am 117
12:00pm 107
12:05pm 117
12:10pm 114
12:15pm 104
12:20pm 112
12:25pm 111
12:30pm 106
12:35pm 111
12:40pm 111
12:45pm 109
12:50pm 117
12:55pm 101
1:00pm 91
1:05pm 92
1:10pm 107
1:15pm 105
1:20pm 91
1:25pm 102
1:30pm 99
1:35pm 103
1:40pm 115
1:45pm 92
1:50pm 92
1:55pm 102
2:00pm 90
2:05pm 101
2:10pm 102
2:15pm 99
2:20pm 92
2:25pm 102
2:30pm 90
2:35pm 95
2:40pm 100
2:45pm 95
2:50pm 94
2:55pm 89
3:00pm 87
3:05pm 100
3:10pm 105
3:15pm 80
3:20pm 92

Number of transactions by channel

Which channels were used to complete the transactions

Date Click to sort Digital Click to sort Phone Click to sort Paper Click to sort
1 to 30 April 2018 472,005 2,382 0
1 to 31 May 2018 265,420 2,643 0
1 to 30 June 2018 179,508 1,741 0
1 to 31 July 2018 168,799 1,275 0
1 to 31 August 2018 188,226 1,477 0
Date Click to sort Digital Click to sort Phone Click to sort Paper Click to sort
1 to 30 April 2018 472,005 2,382 0
1 to 31 May 2018 265,420 2,643 0
1 to 30 June 2018 179,508 1,741 0
1 to 31 July 2018 168,799 1,275 0
1 to 31 August 2018 188,226 1,477 0

Digital take-up

August 201899.2%
Date Click to sort Digital take-up Click to sort
1 to 30 April 2018 99.5%
1 to 31 May 2018 99%
1 to 30 June 2018 99%
1 to 31 July 2018 99.3%
1 to 31 August 2018 99.2%
Date Click to sort Digital take-up Click to sort
1 to 30 April 2018 99.5%
1 to 31 May 2018 99%
1 to 30 June 2018 99%
1 to 31 July 2018 99.3%
1 to 31 August 2018 99.2%

Pageviews

Pageviews measures the number of instances of users visiting an individual page on the service

17 to 23 Sep 2018529k
Date Click to sort Number of pageviews Click to sort
13 to 19 August 2018 227,052
20 to 26 August 2018 164,366
27 August to 2 September 2018 118,683
3 to 9 September 2018 112,443
10 to 16 September 2018 194,184
17 to 23 September 2018 528,950
Date Click to sort Number of pageviews Click to sort
23 to 29 July 2018 261,162
30 July to 5 August 2018 154,437
6 to 12 August 2018 159,287
13 to 19 August 2018 227,052
20 to 26 August 2018 164,366
27 August to 2 September 2018 118,683
3 to 9 September 2018 112,443
10 to 16 September 2018 194,184
17 to 23 September 2018 528,950

User satisfaction

Overall satisfaction score includes all ratings weighted from 100% for 'very satisfied' to 0% for 'very dissatisfied'

There was a problem getting data for this module.

How users access the digital service

Which devices and browsers users are accessing the digital service

Devices

Desktop, mobile and tablet usage over the last 9 weeks.

Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
Mon Aug 13 2018 00:00:00 GMT+0000,Mon Aug 20 2018 00:00:00 GMT+0000 36% 44.4% 19.5%
Mon Aug 20 2018 00:00:00 GMT+0000,Mon Aug 27 2018 00:00:00 GMT+0000 36.8% 42.1% 21.1%
Mon Aug 27 2018 00:00:00 GMT+0000,Mon Sep 03 2018 00:00:00 GMT+0000 38.9% 39.7% 21.4%
Mon Sep 03 2018 00:00:00 GMT+0000,Mon Sep 10 2018 00:00:00 GMT+0000 38.3% 41.6% 20.2%
Mon Sep 10 2018 00:00:00 GMT+0000,Mon Sep 17 2018 00:00:00 GMT+0000 32.6% 47.1% 20.3%
Mon Sep 17 2018 00:00:00 GMT+0000,Mon Sep 24 2018 00:00:00 GMT+0000 25.8% 55.7% 18.5%
Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
Mon July 23 2018 00:00:00 GMT+0000,Mon July 30 2018 00:00:00 GMT+0000 29.5% 49.6% 20.9%
Mon July 30 2018 00:00:00 GMT+0000,Mon Aug 06 2018 00:00:00 GMT+0000 38.6% 40.9% 20.6%
Mon Aug 06 2018 00:00:00 GMT+0000,Mon Aug 13 2018 00:00:00 GMT+0000 33.8% 46.9% 19.4%
Mon Aug 13 2018 00:00:00 GMT+0000,Mon Aug 20 2018 00:00:00 GMT+0000 36% 44.4% 19.5%
Mon Aug 20 2018 00:00:00 GMT+0000,Mon Aug 27 2018 00:00:00 GMT+0000 36.8% 42.1% 21.1%
Mon Aug 27 2018 00:00:00 GMT+0000,Mon Sep 03 2018 00:00:00 GMT+0000 38.9% 39.7% 21.4%
Mon Sep 03 2018 00:00:00 GMT+0000,Mon Sep 10 2018 00:00:00 GMT+0000 38.3% 41.6% 20.2%
Mon Sep 10 2018 00:00:00 GMT+0000,Mon Sep 17 2018 00:00:00 GMT+0000 32.6% 47.1% 20.3%
Mon Sep 17 2018 00:00:00 GMT+0000,Mon Sep 24 2018 00:00:00 GMT+0000 25.8% 55.7% 18.5%

Browsers

Browser usage over the last 9 weeks.

Date Click to sort Google Chrome Click to sort Internet Explorer (IE9+) Click to sort Internet Explorer (pre IE9) Click to sort Safari Click to sort Firefox Click to sort Other Click to sort
Mon Aug 13 2018 00:00:00 GMT+0000,Mon Aug 20 2018 00:00:00 GMT+0000 35% 7.4% 0% 38.4% 4.2% 15.1%
Mon Aug 20 2018 00:00:00 GMT+0000,Mon Aug 27 2018 00:00:00 GMT+0000 36.2% 7.2% 0% 39.4% 4.1% 13.2%
Mon Aug 27 2018 00:00:00 GMT+0000,Mon Sep 03 2018 00:00:00 GMT+0000 36.5% 7.4% 0% 38.3% 4.4% 13.4%
Mon Sep 03 2018 00:00:00 GMT+0000,Mon Sep 10 2018 00:00:00 GMT+0000 36.7% 7.5% 0% 37.4% 4.3% 14.1%
Mon Sep 10 2018 00:00:00 GMT+0000,Mon Sep 17 2018 00:00:00 GMT+0000 34.7% 6.5% 0% 38.9% 3.3% 16.6%
Mon Sep 17 2018 00:00:00 GMT+0000,Mon Sep 24 2018 00:00:00 GMT+0000 35.2% 4.9% 0% 42% 2.8% 15.1%
Date Click to sort Google Chrome Click to sort Internet Explorer (IE9+) Click to sort Internet Explorer (pre IE9) Click to sort Safari Click to sort Firefox Click to sort Other Click to sort
Mon July 23 2018 00:00:00 GMT+0000,Mon July 30 2018 00:00:00 GMT+0000 35.4% 5.4% 0% 42% 3.5% 13.7%
Mon July 30 2018 00:00:00 GMT+0000,Mon Aug 06 2018 00:00:00 GMT+0000 35.2% 7.8% 0% 39.2% 4.7% 13.1%
Mon Aug 06 2018 00:00:00 GMT+0000,Mon Aug 13 2018 00:00:00 GMT+0000 33.7% 6.5% 0% 38.2% 4% 17.6%
Mon Aug 13 2018 00:00:00 GMT+0000,Mon Aug 20 2018 00:00:00 GMT+0000 35% 7.4% 0% 38.4% 4.2% 15.1%
Mon Aug 20 2018 00:00:00 GMT+0000,Mon Aug 27 2018 00:00:00 GMT+0000 36.2% 7.2% 0% 39.4% 4.1% 13.2%
Mon Aug 27 2018 00:00:00 GMT+0000,Mon Sep 03 2018 00:00:00 GMT+0000 36.5% 7.4% 0% 38.3% 4.4% 13.4%
Mon Sep 03 2018 00:00:00 GMT+0000,Mon Sep 10 2018 00:00:00 GMT+0000 36.7% 7.5% 0% 37.4% 4.3% 14.1%
Mon Sep 10 2018 00:00:00 GMT+0000,Mon Sep 17 2018 00:00:00 GMT+0000 34.7% 6.5% 0% 38.9% 3.3% 16.6%
Mon Sep 17 2018 00:00:00 GMT+0000,Mon Sep 24 2018 00:00:00 GMT+0000 35.2% 4.9% 0% 42% 2.8% 15.1%

This dashboard reports on information provided to people at risk of flooding.

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