Dashboard Carer's Allowance: new claims

This dashboard shows information about how the Carer's Allowance: new claims service is currently performing.

Transactions per year

282k

Oct 2016 to Sep 2017

−3.85% July 2016 to June 2017

Cost per year

no data

Oct 2016 to Sep 2017

Cost per transaction

no data

Oct 2016 to Sep 2017

Live service usage

Number of users currently on the service

5

users online now
Time Click to sort Number of unique visitors Click to sort
9:40pm 10
9:45pm 7
9:50pm 10
9:55pm 8
10:00pm 10
10:05pm 5

Time Click to sort Number of unique visitors Click to sort
9:10pm 9
9:15pm 18
9:20pm 12
9:25pm 13
9:30pm 12
9:35pm 11
9:40pm 10
9:45pm 9
9:50pm 10
9:55pm 6
10:00pm 9
10:05pm 8
10:10pm 7
10:15pm 6
10:20pm 9
10:25pm 6
10:30pm 5
10:35pm 7
10:40pm 7
10:45pm 8
10:50pm 5
10:55pm 7
11:00pm 5
11:05pm 5
11:10pm 6
11:15pm 4
11:20pm 8
11:25pm 5
11:30pm 3
11:35pm 1
11:40pm 1
11:45pm 3
11:50pm 4
11:55pm 3
12:00am 2
12:43am 2
12:43am 2
12:43am 2
12:43am 2
12:43am 2
12:43am 2
12:45am 3
12:50am 1
12:55am 1
1:00am 1
1:05am 0
1:10am 1
1:15am 2
1:20am 1
1:25am 0
1:30am 1
1:35am 2
1:40am 0
1:45am 2
1:50am 3
1:55am 0
2:00am 1
2:05am 2
2:10am 1
2:15am 1
2:20am 1
2:25am 0
2:30am 2
2:35am 4
2:40am 1
2:45am 2
2:50am 2
2:55am 2
3:00am 2
3:05am 2
3:10am 0
3:15am 0
3:20am 0
3:25am 0
3:30am 0
3:35am 1
3:40am 0
3:45am 1
3:50am 0
3:55am 0
4:00am 0
4:05am 0
4:10am 1
4:15am 1
4:20am 0
4:25am 1
4:30am 1
4:35am 1
4:40am 0
4:45am 0
4:50am 0
4:55am 0
5:00am 0
5:05am 0
5:10am 0
5:15am 0
5:20am 1
5:25am 0
5:30am 1
5:35am 1
5:40am 1
5:45am 1
5:50am 3
5:55am 1
6:00am 0
6:05am 1
6:10am 0
6:15am 2
6:20am 1
6:25am 1
6:30am 1
6:35am 2
6:40am 3
6:45am 1
6:50am 2
6:55am 2
7:00am 1
7:05am 3
7:10am 2
7:15am 2
7:20am 4
7:25am 5
7:30am 5
7:35am 6
7:40am 9
7:45am 5
7:50am 3
7:55am 5
8:00am 8
8:05am 8
8:10am 12
8:15am 6
8:20am 10
8:25am 8
8:30am 6
8:35am 7
8:40am 11
8:45am 12
8:50am 16
8:55am 13
9:00am 10
9:05am 8
9:10am 10
9:15am 13
9:20am 13
9:25am 13
9:30am 11
9:35am 10
9:40am 14
9:45am 10
9:50am 6
9:55am 8
10:00am 10
10:05am 10
10:10am 9
10:15am 16
10:20am 11
10:25am 16
10:30am 18
10:35am 15
10:40am 14
10:45am 15
10:50am 15
10:55am 16
11:00am 11
11:05am 13
11:10am 18
11:15am 26
11:20am 23
11:25am 25
11:30am 26
11:35am 26
11:40am 16
11:45am 13
11:50am 19
11:55am 22
12:00pm 13
12:05pm 13
12:10pm 13
12:15pm 11
12:20pm 13
12:25pm 9
12:30pm 14
12:35pm 17
12:40pm 17
12:45pm 22
12:50pm 17
12:55pm 20
1:00pm 22
1:05pm 19
1:10pm 16
1:15pm 20
1:20pm 14
1:25pm 13
1:30pm 19
1:35pm 20
1:40pm 17
1:45pm 16
1:50pm 18
1:55pm 20
2:00pm 13
2:05pm 10
2:10pm 11
2:15pm 16
2:20pm 19
2:25pm 13
2:30pm 17
2:35pm 18
2:40pm 21
2:45pm 18
2:50pm 20
2:55pm 18
3:00pm 21
3:05pm 19
3:10pm 23
3:15pm 19
3:20pm 21
3:25pm 18
3:30pm 17
3:35pm 10
3:40pm 10
3:45pm 12
3:50pm 13
3:55pm 13
4:00pm 16
4:05pm 16
4:10pm 16
4:15pm 11
4:20pm 15
4:25pm 16
4:30pm 20
4:35pm 14
4:40pm 12
4:45pm 18
4:50pm 15
4:55pm 21
5:00pm 15
5:05pm 16
5:10pm 11
5:15pm 10
5:20pm 13
5:25pm 15
5:30pm 13
5:35pm 17
5:40pm 16
5:45pm 21
5:50pm 16
5:55pm 14
6:00pm 12
6:05pm 22
6:10pm 20
6:15pm 21
6:20pm 18
6:25pm 22
6:30pm 25
6:35pm 26
6:40pm 18
6:45pm 18
6:50pm 24
6:55pm 23
7:00pm 17
7:05pm 21
7:10pm 21
7:15pm 23
7:20pm 16
7:25pm 10
7:30pm 11
7:35pm 12
7:40pm 13
7:45pm 10
7:50pm 14
7:55pm 10
8:00pm 12
8:05pm 14
8:10pm 15
8:15pm 13
8:20pm 16
8:25pm 15
8:30pm 13
8:35pm 12
8:40pm 15
8:45pm 17
8:50pm 14
8:55pm 13
9:00pm 14
9:05pm 14
9:10pm 12
9:15pm 12
9:20pm 8
9:25pm 6
9:30pm 9
9:35pm 10
9:40pm 10
9:45pm 7
9:50pm 10
9:55pm 8
10:00pm 10
10:05pm 5

Number of transactions by channel

Which channels were used to complete the transactions

Date Click to sort Paper form Click to sort Digital Click to sort
3 to 9 September 2018 1,172 5,357
10 to 16 September 2018 1,162 5,379
17 to 23 September 2018 1,228 5,105
24 to 30 September 2018 1,307 5,281
1 to 7 October 2018 1,178 5,457
8 to 14 October 2018 1,223 5,118
Date Click to sort Paper form Click to sort Digital Click to sort
16 to 22 October 2017 841 4,915
23 to 29 October 2017 1,713 4,535
30 October to 5 November 2017 1,389 5,106
6 to 12 November 2017 1,415 5,117
13 to 19 November 2017 1,377 4,961
20 to 26 November 2017 1,344 5,056
27 November to 3 December 2017 1,364 4,942
4 to 10 December 2017 1,128 4,510
11 to 17 December 2017 1,022 3,904
18 to 24 December 2017 1,326 3,220
25 to 31 December 2017 669 2,023
1 to 7 January 2018 679 4,496
8 to 14 January 2018 1,207 5,523
15 to 21 January 2018 1,489 5,466
22 to 28 January 2018 1,545 5,587
29 January to 4 February 2018 1,444 5,664
5 to 11 February 2018 1,518 5,304
12 to 18 February 2018 1,513 4,627
19 to 25 February 2018 1,505 3,919
26 February to 4 March 2018 1,240 4,787
5 to 11 March 2018 1,194 5,116
12 to 18 March 2018 1,679 5,157
19 to 25 March 2018 1,615 5,004
26 March to 1 April 2018 1,036 4,133
2 to 8 April 2018 1,337 4,231
9 to 15 April 2018 1,251 4,869
16 to 22 April 2018 1,203 4,794
23 to 29 April 2018 1,527 5,274
30 April to 6 May 2018 1,522 4,896
7 to 13 May 2018 798 4,351
14 to 20 May 2018 1,098 4,800
21 to 27 May 2018 2,020 4,613
28 May to 3 June 2018 1,157 4,098
4 to 10 June 2018 977 4,763
11 to 17 June 2018 894 4,823
18 to 24 June 2018 953 4,896
25 June to 1 July 2018 1,400 4,638
2 to 8 July 2018 1,291 4,850
9 to 15 July 2018 1,644 4,757
16 to 22 July 2018 1,264 4,938
23 to 29 July 2018 1,177 4,546
30 July to 5 August 2018 1,230 4,770
6 to 12 August 2018 1,314 4,346
13 to 19 August 2018 1,281 4,757
20 to 26 August 2018 1,316 4,587
27 August to 2 September 2018 1,006 4,393
3 to 9 September 2018 1,172 5,357
10 to 16 September 2018 1,162 5,379
17 to 23 September 2018 1,228 5,105
24 to 30 September 2018 1,307 5,281
1 to 7 October 2018 1,178 5,457
8 to 14 October 2018 1,223 5,118

Digital take-up

What percentage of transactions were completed using the online service

8 to 14 Oct 201880.7%
Date Click to sort Digital take-up Click to sort
3 to 9 September 2018 82%
10 to 16 September 2018 82.2%
17 to 23 September 2018 80.6%
24 to 30 September 2018 80.2%
1 to 7 October 2018 82.2%
8 to 14 October 2018 80.7%
Date Click to sort Digital take-up Click to sort
16 to 22 October 2017 85.4%
23 to 29 October 2017 72.6%
30 October to 5 November 2017 78.6%
6 to 12 November 2017 78.3%
13 to 19 November 2017 78.3%
20 to 26 November 2017 79%
27 November to 3 December 2017 78.4%
4 to 10 December 2017 80%
11 to 17 December 2017 79.3%
18 to 24 December 2017 70.8%
25 to 31 December 2017 75.1%
1 to 7 January 2018 86.9%
8 to 14 January 2018 82.1%
15 to 21 January 2018 78.6%
22 to 28 January 2018 78.3%
29 January to 4 February 2018 79.7%
5 to 11 February 2018 77.7%
12 to 18 February 2018 75.4%
19 to 25 February 2018 72.3%
26 February to 4 March 2018 79.4%
5 to 11 March 2018 81.1%
12 to 18 March 2018 75.4%
19 to 25 March 2018 75.6%
26 March to 1 April 2018 80%
2 to 8 April 2018 76%
9 to 15 April 2018 79.6%
16 to 22 April 2018 79.9%
23 to 29 April 2018 77.5%
30 April to 6 May 2018 76.3%
7 to 13 May 2018 84.5%
14 to 20 May 2018 81.4%
21 to 27 May 2018 69.5%
28 May to 3 June 2018 78%
4 to 10 June 2018 83%
11 to 17 June 2018 84.4%
18 to 24 June 2018 83.7%
25 June to 1 July 2018 76.8%
2 to 8 July 2018 79%
9 to 15 July 2018 74.3%
16 to 22 July 2018 79.6%
23 to 29 July 2018 79.4%
30 July to 5 August 2018 79.5%
6 to 12 August 2018 76.8%
13 to 19 August 2018 78.8%
20 to 26 August 2018 77.7%
27 August to 2 September 2018 81.4%
3 to 9 September 2018 82%
10 to 16 September 2018 82.2%
17 to 23 September 2018 80.6%
24 to 30 September 2018 80.2%
1 to 7 October 2018 82.2%
8 to 14 October 2018 80.7%

Completion rate

What percentage of users completed the transaction

8 to 14 Oct 201866.6%
Date Click to sort Completion rate Click to sort
3 to 9 September 2018 67.3%
10 to 16 September 2018 66%
17 to 23 September 2018 66.2%
24 to 30 September 2018 66.9%
1 to 7 October 2018 66%
8 to 14 October 2018 66.6%
Date Click to sort Completion rate Click to sort
16 to 22 April 2018 67.2%
23 to 29 April 2018 67.3%
30 April to 6 May 2018 65.7%
7 to 13 May 2018 65.9%
14 to 20 May 2018 66.2%
21 to 27 May 2018 65.8%
28 May to 3 June 2018 66%
4 to 10 June 2018 66.2%
11 to 17 June 2018 66.1%
18 to 24 June 2018 66.6%
25 June to 1 July 2018 67.6%
2 to 8 July 2018 67.2%
9 to 15 July 2018 66%
16 to 22 July 2018 65.8%
23 to 29 July 2018 67%
30 July to 5 August 2018 68.2%
6 to 12 August 2018 66.9%
13 to 19 August 2018 65.5%
20 to 26 August 2018 67.4%
27 August to 2 September 2018 65.2%
3 to 9 September 2018 67.3%
10 to 16 September 2018 66%
17 to 23 September 2018 66.2%
24 to 30 September 2018 66.9%
1 to 7 October 2018 66%
8 to 14 October 2018 66.6%

Average time taken to complete the transaction

8 to 14 Oct 201825m 7s
Date Click to sort Average session time Click to sort
3 to 9 September 2018 26m 17s
10 to 16 September 2018 24m 50s
17 to 23 September 2018 25m 16s
24 to 30 September 2018 24m 42s
1 to 7 October 2018 25m 31s
8 to 14 October 2018 25m 7s
Date Click to sort Average session time Click to sort
16 to 22 October 2017 25m 14s
23 to 29 October 2017 25m 50s
30 October to 5 November 2017 26m 4s
6 to 12 November 2017 25m 43s
13 to 19 November 2017 26m 5s
20 to 26 November 2017 26m 37s
27 November to 3 December 2017 25m 50s
4 to 10 December 2017 25m 1s
11 to 17 December 2017 25m 55s
18 to 24 December 2017 24m 40s
25 to 31 December 2017 26m 37s
1 to 7 January 2018 27m 26s
8 to 14 January 2018 26m 3s
15 to 21 January 2018 25m 46s
22 to 28 January 2018 25m 42s
29 January to 4 February 2018 26m 12s
5 to 11 February 2018 26m 3s
12 to 18 February 2018 25m 20s
19 to 25 February 2018 25m 44s
26 February to 4 March 2018 26m 17s
5 to 11 March 2018 26m 16s
12 to 18 March 2018 25m 3s
19 to 25 March 2018 26m 7s
26 March to 1 April 2018 25m 40s
2 to 8 April 2018 25m 36s
9 to 15 April 2018 25m 32s
16 to 22 April 2018 25m 24s
23 to 29 April 2018 25m 49s
30 April to 6 May 2018 25m 21s
7 to 13 May 2018 25m 30s
14 to 20 May 2018 25m 2s
21 to 27 May 2018 25m 9s
28 May to 3 June 2018 25m 58s
4 to 10 June 2018 24m 42s
11 to 17 June 2018 25m 9s
18 to 24 June 2018 24m 56s
25 June to 1 July 2018 24m 54s
2 to 8 July 2018 24m 50s
9 to 15 July 2018 25m 22s
16 to 22 July 2018 24m 54s
23 to 29 July 2018 25m 5s
30 July to 5 August 2018 25m 28s
6 to 12 August 2018 25m 21s
13 to 19 August 2018 24m 53s
20 to 26 August 2018 25m 9s
27 August to 2 September 2018 25m 32s
3 to 9 September 2018 26m 17s
10 to 16 September 2018 24m 50s
17 to 23 September 2018 25m 16s
24 to 30 September 2018 24m 42s
1 to 7 October 2018 25m 31s
8 to 14 October 2018 25m 7s

How users access the content

Which devices and browsers users are accessing the content from

Devices

Desktop, mobile and tablet usage over the last 9 weeks.

Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
3 to 9 Sep 2018 30.7% 53.2% 16.1%
10 to 16 Sep 2018 30.4% 53% 16.6%
17 to 23 Sep 2018 31.8% 52.3% 15.9%
24 to 30 Sep 2018 30.3% 54.2% 15.5%
1 to 7 Oct 2018 29.3% 53.7% 17%
8 to 14 Oct 2018 30.2% 53.8% 16%
Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
13 to 19 Aug 2018 30.8% 52.5% 16.7%
20 to 26 Aug 2018 30.6% 52.3% 17%
27 Aug to 2 Sep 2018 29.8% 53.4% 16.9%
3 to 9 Sep 2018 30.7% 53.2% 16.1%
10 to 16 Sep 2018 30.4% 53% 16.6%
17 to 23 Sep 2018 31.8% 52.3% 15.9%
24 to 30 Sep 2018 30.3% 54.2% 15.5%
1 to 7 Oct 2018 29.3% 53.7% 17%
8 to 14 Oct 2018 30.2% 53.8% 16%

Browsers

Date Click to sort Google Chrome Click to sort Safari Click to sort Internet Explorer Click to sort Edge Click to sort Samsung Internet Click to sort Other Click to sort
3 to 9 Sep 2018 40.6% 36.4% 5.3% 5.8% 7.9% 4%
10 to 16 Sep 2018 40.5% 36.7% 5.2% 5.4% 7.7% 4.5%
17 to 23 Sep 2018 40.5% 36.9% 5.2% 5.5% 7.6% 4.2%
24 to 30 Sep 2018 39.7% 37.7% 5% 5.7% 8% 4%
1 to 7 Oct 2018 39.3% 37.5% 5.2% 6% 7.8% 4.3%
8 to 14 Oct 2018 39.6% 36.9% 5.3% 5.9% 7.9% 4.5%
Date Click to sort Google Chrome Click to sort Safari Click to sort Internet Explorer Click to sort Edge Click to sort Samsung Internet Click to sort Other Click to sort
13 to 19 Aug 2018 40.8% 35.8% 5.4% 5.8% 7.5% 4.7%
20 to 26 Aug 2018 39.6% 36.5% 5.9% 5.8% 7.3% 4.8%
27 Aug to 2 Sep 2018 39.4% 36.9% 5.9% 5.2% 7.8% 4.9%
3 to 9 Sep 2018 40.6% 36.4% 5.3% 5.8% 7.9% 4%
10 to 16 Sep 2018 40.5% 36.7% 5.2% 5.4% 7.7% 4.5%
17 to 23 Sep 2018 40.5% 36.9% 5.2% 5.5% 7.6% 4.2%
24 to 30 Sep 2018 39.7% 37.7% 5% 5.7% 8% 4%
1 to 7 Oct 2018 39.3% 37.5% 5.2% 6% 7.8% 4.3%
8 to 14 Oct 2018 39.6% 36.9% 5.3% 5.9% 7.9% 4.5%

Service availability

30 days

Page load time

20 Oct 20180.76s

Date Click to sort Page load time Click to sort Uptime Click to sort
15 October 2018 747ms 100%
16 October 2018 828ms 100%
17 October 2018 916ms 100%
18 October 2018 803ms 100%
19 October 2018 784ms 100%
20 October 2018 762ms 100%

Uptime

20 Oct 2018100%

Date Click to sort Page load time Click to sort Uptime Click to sort
15 October 2018 747ms 100%
16 October 2018 828ms 100%
17 October 2018 916ms 100%
18 October 2018 803ms 100%
19 October 2018 784ms 100%
20 October 2018 762ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
21 September 2018 558ms 78.1%
22 September 2018 521ms 100%
23 September 2018 547ms 100%
24 September 2018 894ms 100%
25 September 2018 1,370ms 100%
26 September 2018 1,178ms 100%
27 September 2018 1,373ms 100%
28 September 2018
29 September 2018 908ms 100%
30 September 2018 809ms 100%
1 October 2018 809ms 100%
2 October 2018 798ms 100%
3 October 2018 764ms 100%
4 October 2018 785ms 100%
5 October 2018 767ms 100%
6 October 2018 750ms 100%
7 October 2018 780ms 100%
8 October 2018 670ms 100%
9 October 2018 674ms 100%
10 October 2018 710ms 100%
11 October 2018 770ms 100%
12 October 2018 711ms 100%
13 October 2018 709ms 100%
14 October 2018 688ms 100%
15 October 2018 747ms 100%
16 October 2018 828ms 100%
17 October 2018 916ms 100%
18 October 2018 803ms 100%
19 October 2018 784ms 100%
20 October 2018 762ms 100%

24 hours

Page load time

9:00pm, 21 Oct 20180.80s

Time Click to sort Page load time Click to sort Uptime Click to sort
4:00pm 679ms 100%
5:00pm 851ms 100%
6:00pm 755ms 100%
7:00pm 853ms 100%
8:00pm 773ms 100%
9:00pm 803ms 100%

Uptime

9:00pm, 21 Oct 2018100%

Time Click to sort Page load time Click to sort Uptime Click to sort
4:00pm 679ms 100%
5:00pm 851ms 100%
6:00pm 755ms 100%
7:00pm 853ms 100%
8:00pm 773ms 100%
9:00pm 803ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
10:00pm 812ms 100%
11:00pm 774ms 100%
12:00am 830ms 100%
1:00am 826ms 100%
2:00am 858ms 100%
3:00am 816ms 100%
4:00am 906ms 100%
5:00am 739ms 100%
6:00am 798ms 100%
7:00am 872ms 100%
8:00am 804ms 100%
9:00am 693ms 100%
10:00am 913ms 100%
11:00am 772ms 100%
12:00pm 790ms 100%
1:00pm 845ms 100%
2:00pm 848ms 100%
3:00pm 826ms 100%
4:00pm 679ms 100%
5:00pm 851ms 100%
6:00pm 755ms 100%
7:00pm 853ms 100%
8:00pm 773ms 100%
9:00pm 803ms 100%

User satisfaction

Overall satisfaction score includes all ratings weighted from 100% for 'very satisfied' to 0% for 'very dissatisfied'

8 to 14 Oct 201892.2%

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
3 September 2018 91.5% 11 1 5 78 303
10 September 2018 92.4% 3 2 9 76 277
17 September 2018 91% 6 2 13 87 289
24 September 2018 92.1% 3 0 9 84 264
1 October 2018 91.7% 5 3 7 96 306
8 October 2018 92.2% 6 2 5 93 318
Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
16 October 2017 93.6% 1 1 5 90 322
23 October 2017 93.4% 2 2 9 79 326
30 October 2017 92.1% 6 5 6 94 348
6 November 2017 92.6% 2 2 9 95 322
13 November 2017 92.3% 6 0 7 83 299
20 November 2017 92.9% 4 4 5 79 318
27 November 2017 93.7% 0 4 6 88 346
4 December 2017 94% 1 3 4 77 322
11 December 2017 91.2% 5 3 9 75 255
18 December 2017 90.6% 3 4 9 59 193
25 December 2017 91.2% 1 0 8 35 112
1 January 2018 92.2% 5 3 8 72 286
8 January 2018 90.5% 8 9 7 115 355
15 January 2018 92.2% 4 4 7 118 379
22 January 2018 92.9% 3 2 7 88 322
29 January 2018 92.8% 3 2 10 103 372
5 February 2018 91.7% 5 5 11 104 359
12 February 2018 85.8% 33 3 4 78 283
19 February 2018 91.4% 7 2 6 62 236
26 February 2018 91% 3 5 11 90 276
5 March 2018 91.9% 7 1 18 84 354
12 March 2018 92.6% 2 7 8 83 331
19 March 2018 94.4% 1 2 4 69 315
26 March 2018 91.7% 6 3 8 65 261
2 April 2018 90.8% 9 4 3 75 260
9 April 2018 92.1% 4 0 11 81 281
16 April 2018 93% 2 2 9 85 319
23 April 2018 91.6% 5 2 10 97 310
30 April 2018 92.6% 4 2 11 77 314
7 May 2018 92.5% 4 0 3 74 238
14 May 2018 91.4% 4 1 7 81 240
21 May 2018 92.1% 2 2 13 68 255
28 May 2018 93% 4 0 7 57 241
4 June 2018 91.1% 5 2 9 77 248
11 June 2018 92.7% 2 1 8 81 278
18 June 2018 92.8% 3 1 11 69 282
25 June 2018 92.7% 2 0 8 73 247
2 July 2018 94.4% 1 2 5 64 305
9 July 2018 93% 3 1 4 68 248
16 July 2018 93.7% 3 1 7 60 284
23 July 2018 93.2% 3 3 5 61 264
30 July 2018 91.5% 2 2 12 76 245
6 August 2018 92.6% 1 2 12 69 263
13 August 2018 92.8% 1 1 7 78 255
20 August 2018 91.9% 5 2 9 60 244
27 August 2018 92.7% 2 0 10 69 253
3 September 2018 91.5% 11 1 5 78 303
10 September 2018 92.4% 3 2 9 76 277
17 September 2018 91% 6 2 13 87 289
24 September 2018 92.1% 3 0 9 84 264
1 October 2018 91.7% 5 3 7 96 306
8 October 2018 92.2% 6 2 5 93 318

Data for new claims for regular payments for carers who help look after someone with substantial caring needs for at least 35 hours a week.

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