Dashboard Carer's Allowance: new claims

This dashboard shows information about how the Carer's Allowance: new claims service is currently performing.

Transactions per year

282k

Oct 2016 to Sep 2017

−3.85% July 2016 to June 2017

Cost per year

no data

Oct 2016 to Sep 2017

Cost per transaction

no data

Oct 2016 to Sep 2017

Live service usage

Number of users currently on the service

0

users online now
Time Click to sort Number of unique visitors Click to sort
4:00am 1
4:05am 0
4:10am 0
4:15am 0
4:20am 1
4:25am 0

Time Click to sort Number of unique visitors Click to sort
3:30am 4
3:35am 2
3:40am 2
3:45am 2
3:50am 1
3:55am 2
4:00am 0
4:05am 2
4:10am 4
4:15am 2
4:20am 3
4:25am 2
4:30am 3
4:35am 0
4:40am 0
4:45am 0
4:50am 2
4:55am 2
5:00am 1
5:05am 0
5:10am 0
5:15am 0
5:20am 0
5:25am 0
5:30am 2
5:35am 1
5:40am 1
5:45am 1
5:50am 1
5:55am 0
6:00am 0
6:05am 2
6:10am 2
6:15am 1
6:20am 1
6:25am 2
6:30am 2
6:35am 2
6:40am 2
6:45am 2
6:50am 2
6:55am 2
7:00am 4
7:05am 2
7:10am 2
7:15am 3
7:20am 3
7:25am 3
7:30am 2
7:35am 2
7:40am 3
7:45am 2
7:50am 3
7:55am 2
8:00am 4
8:05am 6
8:10am 4
8:15am 6
8:20am 4
8:25am 3
8:30am 5
8:35am 3
8:40am 6
8:45am 9
8:50am 6
8:55am 6
9:00am 7
9:05am 10
9:10am 9
9:15am 5
9:20am 11
9:25am 5
9:30am 4
9:35am 3
9:40am 2
9:45am 3
9:50am 5
9:55am 5
10:00am 7
10:05am 7
10:10am 7
10:15am 6
10:20am 10
10:25am 11
10:30am 7
10:35am 8
10:40am 4
10:45am 6
10:50am 14
10:55am 11
11:00am 11
11:05am 13
11:10am 11
11:15am 17
11:20am 11
11:25am 12
11:30am 11
11:35am 15
11:40am 12
11:45am 12
11:50am 14
11:55am 10
12:00pm 13
12:05pm 12
12:10pm 12
12:15pm 9
12:20pm 7
12:25pm 12
12:30pm 8
12:35pm 13
12:40pm 15
12:45pm 12
12:50pm 10
12:55pm 9
1:00pm 17
1:05pm 10
1:10pm 18
1:15pm 17
1:20pm 14
1:25pm 18
1:30pm 21
1:35pm 18
1:40pm 14
1:45pm 12
1:50pm 21
1:55pm 26
2:00pm 20
2:05pm 21
2:10pm 21
2:15pm 17
2:20pm 20
2:25pm 18
2:30pm 22
2:35pm 19
2:40pm 14
2:45pm 17
2:50pm 19
2:55pm 21
3:00pm 15
3:05pm 15
3:10pm 15
3:15pm 15
3:20pm 12
3:25pm 12
3:30pm 8
3:35pm 9
3:40pm 13
3:45pm 13
3:50pm 9
3:55pm 13
4:00pm 15
4:05pm 14
4:10pm 19
4:15pm 16
4:20pm 13
4:25pm 10
4:30pm 13
4:35pm 14
4:40pm 16
4:45pm 14
4:50pm 13
4:55pm 10
5:00pm 7
5:05pm 8
5:10pm 7
5:15pm 5
5:20pm 10
5:25pm 12
5:30pm 13
5:35pm 6
5:40pm 9
5:45pm 7
5:50pm 8
5:55pm 6
6:00pm 8
6:05pm 5
6:10pm 12
6:15pm 15
6:20pm 11
6:25pm 12
6:30pm 13
6:35pm 8
6:40pm 11
6:45pm 12
6:50pm 13
6:55pm 12
7:00pm 14
7:05pm 13
7:10pm 12
7:15pm 13
7:20pm 10
7:25pm 10
7:30pm 10
7:35pm 9
7:40pm 6
7:45pm 7
7:50pm 5
7:55pm 6
8:00pm 6
8:05pm 7
8:10pm 11
8:15pm 13
8:20pm 11
8:25pm 11
8:30pm 9
8:35pm 10
8:40pm 9
8:45pm 5
8:50pm 12
8:55pm 14
9:00pm 9
9:05pm 9
9:10pm 6
9:15pm 5
9:20pm 8
9:25pm 6
9:30pm 7
9:35pm 7
9:40pm 11
9:45pm 10
9:50pm 8
9:55pm 6
10:00pm 9
10:05pm 10
10:10pm 14
10:15pm 11
10:20pm 13
10:25pm 10
10:30pm 8
10:35pm 6
10:40pm 6
10:45pm 5
10:50pm 10
10:55pm 9
11:00pm 5
11:05pm 4
11:10pm 4
11:15pm 3
11:20pm 3
11:25pm 3
11:30pm 4
11:35pm 2
11:40pm 3
11:45pm 2
11:50pm 4
11:55pm 8
12:00am 4
12:41am 7
12:41am 7
12:41am 7
12:41am 7
12:41am 7
12:42am 7
12:42am 7
12:42am 7
12:45am 7
12:50am 7
12:55am 4
1:00am 5
1:05am 2
1:10am 2
1:15am 2
1:20am 3
1:25am 2
1:30am 3
1:35am 3
1:40am 2
1:45am 3
1:50am 2
1:55am 5
2:00am 2
2:05am 2
2:10am 4
2:15am 2
2:20am 2
2:25am 2
2:30am 4
2:35am 3
2:40am 4
2:45am 4
2:50am 5
2:55am 2
3:00am 2
3:05am 1
3:10am 0
3:15am 1
3:20am 1
3:25am 2
3:30am 2
3:35am 1
3:40am 0
3:45am 0
3:50am 1
3:55am 1
4:00am 1
4:05am 0
4:10am 0
4:15am 0
4:20am 1
4:25am 0

Number of transactions by channel

Which channels were used to complete the transactions

Date Click to sort Paper form Click to sort Digital Click to sort
29 October to 4 November 2018 1,260 5,175
5 to 11 November 2018 1,207 5,200
12 to 18 November 2018 1,262 4,981
19 to 25 November 2018 964 4,864
26 November to 2 December 2018 1,231 4,855
3 to 9 December 2018 1,091 4,554
Date Click to sort Paper form Click to sort Digital Click to sort
11 to 17 December 2017 1,022 3,904
18 to 24 December 2017 1,326 3,220
25 to 31 December 2017 669 2,023
1 to 7 January 2018 679 4,496
8 to 14 January 2018 1,207 5,523
15 to 21 January 2018 1,489 5,466
22 to 28 January 2018 1,545 5,587
29 January to 4 February 2018 1,444 5,664
5 to 11 February 2018 1,518 5,304
12 to 18 February 2018 1,513 4,627
19 to 25 February 2018 1,505 3,919
26 February to 4 March 2018 1,240 4,787
5 to 11 March 2018 1,194 5,116
12 to 18 March 2018 1,679 5,157
19 to 25 March 2018 1,615 5,004
26 March to 1 April 2018 1,036 4,133
2 to 8 April 2018 1,337 4,231
9 to 15 April 2018 1,251 4,869
16 to 22 April 2018 1,203 4,794
23 to 29 April 2018 1,527 5,274
30 April to 6 May 2018 1,522 4,896
7 to 13 May 2018 798 4,351
14 to 20 May 2018 1,098 4,800
21 to 27 May 2018 2,020 4,613
28 May to 3 June 2018 1,157 4,098
4 to 10 June 2018 977 4,763
11 to 17 June 2018 894 4,823
18 to 24 June 2018 953 4,896
25 June to 1 July 2018 1,400 4,638
2 to 8 July 2018 1,291 4,850
9 to 15 July 2018 1,644 4,757
16 to 22 July 2018 1,264 4,938
23 to 29 July 2018 1,177 4,546
30 July to 5 August 2018 1,230 4,770
6 to 12 August 2018 1,314 4,346
13 to 19 August 2018 1,281 4,757
20 to 26 August 2018 1,316 4,587
27 August to 2 September 2018 1,006 4,393
3 to 9 September 2018 1,172 5,357
10 to 16 September 2018 1,162 5,379
17 to 23 September 2018 1,228 5,105
24 to 30 September 2018 1,307 5,281
1 to 7 October 2018 1,178 5,457
8 to 14 October 2018 1,223 5,118
15 to 21 October 2018 1,267 5,011
22 to 28 October 2018 1,345 4,957
29 October to 4 November 2018 1,260 5,175
5 to 11 November 2018 1,207 5,200
12 to 18 November 2018 1,262 4,981
19 to 25 November 2018 964 4,864
26 November to 2 December 2018 1,231 4,855
3 to 9 December 2018 1,091 4,554

Digital take-up

What percentage of transactions were completed using the online service

3 to 9 Dec 201880.7%
Date Click to sort Digital take-up Click to sort
29 October to 4 November 2018 80.4%
5 to 11 November 2018 81.2%
12 to 18 November 2018 79.8%
19 to 25 November 2018 83.5%
26 November to 2 December 2018 79.8%
3 to 9 December 2018 80.7%
Date Click to sort Digital take-up Click to sort
11 to 17 December 2017 79.3%
18 to 24 December 2017 70.8%
25 to 31 December 2017 75.1%
1 to 7 January 2018 86.9%
8 to 14 January 2018 82.1%
15 to 21 January 2018 78.6%
22 to 28 January 2018 78.3%
29 January to 4 February 2018 79.7%
5 to 11 February 2018 77.7%
12 to 18 February 2018 75.4%
19 to 25 February 2018 72.3%
26 February to 4 March 2018 79.4%
5 to 11 March 2018 81.1%
12 to 18 March 2018 75.4%
19 to 25 March 2018 75.6%
26 March to 1 April 2018 80%
2 to 8 April 2018 76%
9 to 15 April 2018 79.6%
16 to 22 April 2018 79.9%
23 to 29 April 2018 77.5%
30 April to 6 May 2018 76.3%
7 to 13 May 2018 84.5%
14 to 20 May 2018 81.4%
21 to 27 May 2018 69.5%
28 May to 3 June 2018 78%
4 to 10 June 2018 83%
11 to 17 June 2018 84.4%
18 to 24 June 2018 83.7%
25 June to 1 July 2018 76.8%
2 to 8 July 2018 79%
9 to 15 July 2018 74.3%
16 to 22 July 2018 79.6%
23 to 29 July 2018 79.4%
30 July to 5 August 2018 79.5%
6 to 12 August 2018 76.8%
13 to 19 August 2018 78.8%
20 to 26 August 2018 77.7%
27 August to 2 September 2018 81.4%
3 to 9 September 2018 82%
10 to 16 September 2018 82.2%
17 to 23 September 2018 80.6%
24 to 30 September 2018 80.2%
1 to 7 October 2018 82.2%
8 to 14 October 2018 80.7%
15 to 21 October 2018 79.8%
22 to 28 October 2018 78.7%
29 October to 4 November 2018 80.4%
5 to 11 November 2018 81.2%
12 to 18 November 2018 79.8%
19 to 25 November 2018 83.5%
26 November to 2 December 2018 79.8%
3 to 9 December 2018 80.7%

Completion rate

What percentage of users completed the transaction

3 to 9 Dec 201866.5%
Date Click to sort Completion rate Click to sort
29 October to 4 November 2018 67.6%
5 to 11 November 2018 66.7%
12 to 18 November 2018 66.1%
19 to 25 November 2018 66%
26 November to 2 December 2018 63.9%
3 to 9 December 2018 66.5%
Date Click to sort Completion rate Click to sort
11 to 17 June 2018 66.1%
18 to 24 June 2018 66.6%
25 June to 1 July 2018 67.6%
2 to 8 July 2018 67.2%
9 to 15 July 2018 66%
16 to 22 July 2018 65.8%
23 to 29 July 2018 67%
30 July to 5 August 2018 68.2%
6 to 12 August 2018 66.9%
13 to 19 August 2018 65.5%
20 to 26 August 2018 67.4%
27 August to 2 September 2018 65.2%
3 to 9 September 2018 67.3%
10 to 16 September 2018 66%
17 to 23 September 2018 66.2%
24 to 30 September 2018 66.9%
1 to 7 October 2018 66%
8 to 14 October 2018 66.6%
15 to 21 October 2018 66.4%
22 to 28 October 2018 65.3%
29 October to 4 November 2018 67.6%
5 to 11 November 2018 66.7%
12 to 18 November 2018 66.1%
19 to 25 November 2018 66%
26 November to 2 December 2018 63.9%
3 to 9 December 2018 66.5%

Average time taken to complete the transaction

3 to 9 Dec 201825m 39s
Date Click to sort Average session time Click to sort
29 October to 4 November 2018 24m 47s
5 to 11 November 2018 25m 29s
12 to 18 November 2018 24m 55s
19 to 25 November 2018 24m 37s
26 November to 2 December 2018 25m 29s
3 to 9 December 2018 25m 39s
Date Click to sort Average session time Click to sort
11 to 17 December 2017 25m 55s
18 to 24 December 2017 24m 40s
25 to 31 December 2017 26m 37s
1 to 7 January 2018 27m 26s
8 to 14 January 2018 26m 3s
15 to 21 January 2018 25m 46s
22 to 28 January 2018 25m 42s
29 January to 4 February 2018 26m 12s
5 to 11 February 2018 26m 3s
12 to 18 February 2018 25m 20s
19 to 25 February 2018 25m 44s
26 February to 4 March 2018 26m 17s
5 to 11 March 2018 26m 16s
12 to 18 March 2018 25m 3s
19 to 25 March 2018 26m 7s
26 March to 1 April 2018 25m 40s
2 to 8 April 2018 25m 36s
9 to 15 April 2018 25m 32s
16 to 22 April 2018 25m 24s
23 to 29 April 2018 25m 49s
30 April to 6 May 2018 25m 21s
7 to 13 May 2018 25m 30s
14 to 20 May 2018 25m 2s
21 to 27 May 2018 25m 9s
28 May to 3 June 2018 25m 58s
4 to 10 June 2018 24m 42s
11 to 17 June 2018 25m 9s
18 to 24 June 2018 24m 56s
25 June to 1 July 2018 24m 54s
2 to 8 July 2018 24m 50s
9 to 15 July 2018 25m 22s
16 to 22 July 2018 24m 54s
23 to 29 July 2018 25m 5s
30 July to 5 August 2018 25m 28s
6 to 12 August 2018 25m 21s
13 to 19 August 2018 24m 53s
20 to 26 August 2018 25m 9s
27 August to 2 September 2018 25m 32s
3 to 9 September 2018 26m 17s
10 to 16 September 2018 24m 50s
17 to 23 September 2018 25m 16s
24 to 30 September 2018 24m 42s
1 to 7 October 2018 25m 31s
8 to 14 October 2018 25m 7s
15 to 21 October 2018 25m 14s
22 to 28 October 2018 25m 16s
29 October to 4 November 2018 24m 47s
5 to 11 November 2018 25m 29s
12 to 18 November 2018 24m 55s
19 to 25 November 2018 24m 37s
26 November to 2 December 2018 25m 29s
3 to 9 December 2018 25m 39s

How users access the content

Which devices and browsers users are accessing the content from

Devices

Desktop, mobile and tablet usage over the last 9 weeks.

Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
29 Oct to 4 Nov 2018 30.1% 53.2% 16.7%
5 to 11 Nov 2018 30.2% 53.2% 16.6%
12 to 18 Nov 2018 30.6% 53% 16.5%
19 to 25 Nov 2018 30% 53.8% 16.2%
26 Nov to 2 Dec 2018 30.7% 52.9% 16.4%
3 to 9 Dec 2018 29.8% 54% 16.2%
Date Click to sort Desktop Click to sort Mobile Click to sort Tablet Click to sort
8 to 14 Oct 2018 30.2% 53.8% 16%
15 to 21 Oct 2018 29.8% 53.7% 16.5%
22 to 28 Oct 2018 30% 53% 16.9%
29 Oct to 4 Nov 2018 30.1% 53.2% 16.7%
5 to 11 Nov 2018 30.2% 53.2% 16.6%
12 to 18 Nov 2018 30.6% 53% 16.5%
19 to 25 Nov 2018 30% 53.8% 16.2%
26 Nov to 2 Dec 2018 30.7% 52.9% 16.4%
3 to 9 Dec 2018 29.8% 54% 16.2%

Browsers

Date Click to sort Google Chrome Click to sort Safari Click to sort Internet Explorer Click to sort Edge Click to sort Samsung Internet Click to sort Other Click to sort
29 Oct to 4 Nov 2018 39.2% 37.6% 5.1% 5.9% 7.8% 4.4%
5 to 11 Nov 2018 39.3% 36.9% 5.1% 6.7% 8.2% 3.8%
12 to 18 Nov 2018 40.8% 35.7% 5.7% 6.2% 7.5% 4.1%
19 to 25 Nov 2018 40.7% 36.7% 5.2% 6% 7.4% 4.1%
26 Nov to 2 Dec 2018 40.8% 35.8% 5.2% 6.2% 7.3% 4.6%
3 to 9 Dec 2018 41.4% 36.6% 5.4% 5.8% 7.2% 3.6%
Date Click to sort Google Chrome Click to sort Safari Click to sort Internet Explorer Click to sort Edge Click to sort Samsung Internet Click to sort Other Click to sort
8 to 14 Oct 2018 39.6% 36.9% 5.3% 5.9% 7.9% 4.5%
15 to 21 Oct 2018 39.8% 36.6% 5.4% 6% 7.8% 4.4%
22 to 28 Oct 2018 40.3% 36.1% 5.5% 6.2% 7.7% 4.2%
29 Oct to 4 Nov 2018 39.2% 37.6% 5.1% 5.9% 7.8% 4.4%
5 to 11 Nov 2018 39.3% 36.9% 5.1% 6.7% 8.2% 3.8%
12 to 18 Nov 2018 40.8% 35.7% 5.7% 6.2% 7.5% 4.1%
19 to 25 Nov 2018 40.7% 36.7% 5.2% 6% 7.4% 4.1%
26 Nov to 2 Dec 2018 40.8% 35.8% 5.2% 6.2% 7.3% 4.6%
3 to 9 Dec 2018 41.4% 36.6% 5.4% 5.8% 7.2% 3.6%

Service availability

30 days

Page load time

15 Dec 20181.03s

Date Click to sort Page load time Click to sort Uptime Click to sort
10 December 2018 957ms 100%
11 December 2018 1,026ms 100%
12 December 2018 1,034ms 100%
13 December 2018 974ms 100%
14 December 2018 1,025ms 100%
15 December 2018 1,032ms 100%

Uptime

15 Dec 2018100%

Date Click to sort Page load time Click to sort Uptime Click to sort
10 December 2018 957ms 100%
11 December 2018 1,026ms 100%
12 December 2018 1,034ms 100%
13 December 2018 974ms 100%
14 December 2018 1,025ms 100%
15 December 2018 1,032ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
16 November 2018 932ms 100%
17 November 2018 842ms 100%
18 November 2018 857ms 100%
19 November 2018 980ms 100%
20 November 2018 1,477ms 100%
21 November 2018 1,429ms 100%
22 November 2018 1,570ms 100%
23 November 2018 1,433ms 100%
24 November 2018 1,088ms 100%
25 November 2018 1,031ms 100%
26 November 2018 1,607ms 100%
27 November 2018 1,255ms 100%
28 November 2018 1,227ms 100%
29 November 2018 1,642ms 100%
30 November 2018 1,393ms 100%
1 December 2018 1,074ms 100%
2 December 2018 888ms 100%
3 December 2018 1,074ms 100%
4 December 2018 1,472ms 100%
5 December 2018 1,556ms 100%
6 December 2018 1,639ms 100%
7 December 2018 2,135ms 100%
8 December 2018 1,032ms 100%
9 December 2018 934ms 100%
10 December 2018 957ms 100%
11 December 2018 1,026ms 100%
12 December 2018 1,034ms 100%
13 December 2018 974ms 100%
14 December 2018 1,025ms 100%
15 December 2018 1,032ms 100%

24 hours

Page load time

3:00am, 16 Dec 20181.16s

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00pm 1,122ms 100%
11:00pm 912ms 100%
12:00am 1,004ms 100%
1:00am 819ms 100%
2:00am 1,141ms 100%
3:00am 1,157ms 100%

Uptime

3:00am, 16 Dec 2018100%

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00pm 1,122ms 100%
11:00pm 912ms 100%
12:00am 1,004ms 100%
1:00am 819ms 100%
2:00am 1,141ms 100%
3:00am 1,157ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
4:00am 988ms 100%
5:00am 974ms 100%
6:00am 1,094ms 100%
7:00am 1,266ms 100%
8:00am 906ms 100%
9:00am 1,004ms 100%
10:00am 856ms 100%
11:00am 937ms 100%
12:00pm 1,191ms 100%
1:00pm 889ms 100%
2:00pm 1,021ms 100%
3:00pm 1,011ms 100%
4:00pm 1,047ms 100%
5:00pm 1,078ms 100%
6:00pm 946ms 100%
7:00pm 905ms 100%
8:00pm 963ms 100%
9:00pm 1,268ms 100%
10:00pm 1,122ms 100%
11:00pm 912ms 100%
12:00am 1,004ms 100%
1:00am 819ms 100%
2:00am 1,141ms 100%
3:00am 1,157ms 100%

User satisfaction

Overall satisfaction score includes all ratings weighted from 100% for 'very satisfied' to 0% for 'very dissatisfied'

3 to 9 Dec 201892.5%

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
29 October 2018 92.8% 0 3 7 80 269
5 November 2018 92.5% 2 3 9 86 305
12 November 2018 92.8% 3 3 5 69 268
19 November 2018 91.7% 4 7 3 81 278
26 November 2018 93.4% 1 5 1 75 284
3 December 2018 92.5% 0 3 5 79 240
Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
11 December 2017 91.2% 5 3 9 75 255
18 December 2017 90.6% 3 4 9 59 193
25 December 2017 91.2% 1 0 8 35 112
1 January 2018 92.2% 5 3 8 72 286
8 January 2018 90.5% 8 9 7 115 355
15 January 2018 92.2% 4 4 7 118 379
22 January 2018 92.9% 3 2 7 88 322
29 January 2018 92.8% 3 2 10 103 372
5 February 2018 91.7% 5 5 11 104 359
12 February 2018 85.8% 33 3 4 78 283
19 February 2018 91.4% 7 2 6 62 236
26 February 2018 91% 3 5 11 90 276
5 March 2018 91.9% 7 1 18 84 354
12 March 2018 92.6% 2 7 8 83 331
19 March 2018 94.4% 1 2 4 69 315
26 March 2018 91.7% 6 3 8 65 261
2 April 2018 90.8% 9 4 3 75 260
9 April 2018 92.1% 4 0 11 81 281
16 April 2018 93% 2 2 9 85 319
23 April 2018 91.6% 5 2 10 97 310
30 April 2018 92.6% 4 2 11 77 314
7 May 2018 92.5% 4 0 3 74 238
14 May 2018 91.4% 4 1 7 81 240
21 May 2018 92.1% 2 2 13 68 255
28 May 2018 93% 4 0 7 57 241
4 June 2018 91.1% 5 2 9 77 248
11 June 2018 92.7% 2 1 8 81 278
18 June 2018 92.8% 3 1 11 69 282
25 June 2018 92.7% 2 0 8 73 247
2 July 2018 94.4% 1 2 5 64 305
9 July 2018 93% 3 1 4 68 248
16 July 2018 93.7% 3 1 7 60 284
23 July 2018 93.2% 3 3 5 61 264
30 July 2018 91.5% 2 2 12 76 245
6 August 2018 92.6% 1 2 12 69 263
13 August 2018 92.8% 1 1 7 78 255
20 August 2018 91.9% 5 2 9 60 244
27 August 2018 92.7% 2 0 10 69 253
3 September 2018 91.5% 11 1 5 78 303
10 September 2018 92.4% 3 2 9 76 277
17 September 2018 91% 6 2 13 87 289
24 September 2018 92.1% 3 0 9 84 264
1 October 2018 91.7% 5 3 7 96 306
8 October 2018 92.2% 6 2 5 93 318
15 October 2018 93.2% 3 0 5 77 280
22 October 2018 92.5% 7 3 8 71 323
29 October 2018 92.8% 0 3 7 80 269
5 November 2018 92.5% 2 3 9 86 305
12 November 2018 92.8% 3 3 5 69 268
19 November 2018 91.7% 4 7 3 81 278
26 November 2018 93.4% 1 5 1 75 284
3 December 2018 92.5% 0 3 5 79 240

Data for new claims for regular payments for carers who help look after someone with substantial caring needs for at least 35 hours a week.

Help us improve GOV.UK

The form on this page is for reporting problems with this dashboard.

If you've had problems with the service that this dashboard is providing data for, please send details to the team responsible for the service.

Don't include personal or financial information, eg your National Insurance number or credit card details.