Help and support
Find help, including from HMRC, if you need it.
Before signing up for Making Tax Digital for Income Tax, you may want further information or to contact HMRC for support.
Find out more about Making Tax Digital for Income Tax.
This guidance covers:
- who must use the service and when
- who can volunteer to help us test and develop the service
- choosing compatible software
- how to sign up
You can find information on why Making Tax Digital for Income Tax is happening and the benefits in the overview of Making Tax Digital.
You can also learn more about Making Tax Digital for Income Tax by:
- getting email updates or watching videos and webinars
- watching agent update webinars
- joining the HMRC agent online community forum
Call HMRC for advice if you cannot resolve your issue online or by contacting your software provider.
Before you call
If you have a National Insurance number and Self Assessment Unique Taxpayer Reference have them with you.
This helpline uses speech recognition software, so you will be asked why you are calling HMRC. If you cannot use speech recognition software, find out how to get help from HMRC if you need extra support.
This helpline may also ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not have a personal tax account, you can create one before you check your details.
HMRC may ask if you want to add voice identification to your account. You can find out more in the Voice Identification Privacy Notice.
Telephone:
0300 200 3310
Opening times:
Monday to Friday: 8am to 6pm
Closed on weekends and bank holidays.
Find out about call charges
You should contact your software provider if you have an issue with their software.