Access to Work: get support if you have a disability or health condition
Renew your grant
You’ll need to renew your Access to Work grant before it ends if you use it to pay for ongoing support (for example, a support worker).
Your decision letter will say when your grant ends. You can apply to renew it 12 weeks before this.
If you’re a civil servant and your grant’s end date is on or after 1 April 2022, you will not be able to renew it. Contact your employer for support instead.
You can apply to renew online or by phone.
Check you’re still eligible before you apply.
You’ll need to give your unique reference number (if you know it).
If you need the form in other formats, such as braille, large print or audio CD, call the Access to Work helpline.
Renew by phone
You can apply by calling the Access to Work helpline.
Access to Work helpline
Telephone: 0800 121 7479
Textphone: 0800 121 7579
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 7479
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pm
Find out about call charges
If phone calls are difficult for you (for example, because you’re deaf or hard of hearing), you can ask for all communication to be by email instead.
After you apply
An Access to Work adviser may contact you.
If anything’s changed since you last applied, they may ask for more information. For example, about your condition, how it affects your work and what support you think you need.
Another workplace assessment might be needed. If so, the adviser will ask for permission before contacting your employer.
If you’re offered a new grant, you’ll be told how much you’ll get and for how long.