The government is working to make sure that people have the information and protection they need when they buy goods and services.



  1. Hallmarking by UK Assay Offices overseas

    • Consultation outcome
  2. Energy Company Obligation: ECO3, 2018 to 2022

    • Consultation outcome
  3. Nuisance calls and messages: action against directors

    • Closed consultation

See all consultations


  1. Vulnerable consumers

    • Research and analysis
  2. CMR Bulletin 35

    • Guidance
  3. Colombia – Consular Fees

    • Guidance

See all publications


Detailed guides

  1. Meat products: sell them legally in England

    Find out what information you need to show on products made of or containing meat that you sell to the public. Read more

  2. Food labelling: loose foods

    Give information to consumers when selling food that is loose or hasn't been prepacked by another producer. Read more

  3. Hallmarking policy

    Role of Regulatory Delivery within hallmarking policy and legislation. Read more

  4. Choose a water supplier for your business

    For the first time, over 1.2 million ‘eligible’ non-household customers in England can choose their water supplier (from 3 April 2017). Read more

  5. Claim compensation for injury or financial loss

    How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations. Read more