Policy Area

Consumer rights and issues

The government is working to make sure that people have the information and protection they need when they buy goods and services.

Latest

  1. Claims Management Regulator: Latest updates

    • published
    • Collection

  2. British Hallmarking Council appoints new Chairman

    • published
    • News story

  3. London Borough of Ealing wins prestigious Touchstone Award 2017

    • published
    • News story
Get updates to this list email feed

Copy and paste this URL in to your feed reader

See all

Announcements

  1. British Hallmarking Council appoints new Chairman

    • News story

  2. London Borough of Ealing wins prestigious Touchstone Award 2017

    • News story

  3. Data laws to be made fit for digital age

    • Press release

See all announcements

Consultations

  1. Water industry: strategic policy statement to Ofwat 2017

    • Consultation outcome

  2. Updating consumer protection in the package travel sector

    • Closed consultation

  3. Laser pointers: call for evidence

    • Open consultation

See all consultations

Publications

  1. Guatemala: Consular Fees

    • Guidance

  2. Electricity meter type approval certificates Annex V (MI-003)

    • Statutory guidance

  3. Colombia – Consular Fees

    • Guidance

See all publications

Statistics

  1. Water abstraction from non-tidal surface water and groundwater

    • Official Statistics

  2. Seasonal outflow and rainfall estimates for the UK

    • Official Statistics

  3. Ethical retail: public views

    • Official Statistics

See all statistics

Detailed guides

  1. Meat products: sell them legally in England

    Find out what information you need to show on products made of or containing meat that you sell to the public. Read more

  2. Food labelling: loose foods

    Give information to consumers when selling food that is loose or hasn't been prepacked by another producer. Read more

  3. Living in Cuba

    This guide sets out essential information for British national residing in Cuba including advice on health, education, benefits, residence requirements and more. Read more

  4. Food standards: labelling, durability and composition

    Requirements for products listed under food standards legislation, such as bottled water, milk, fish and meat; table of UK mineral waters; 'best before' dates. Read more

  5. Product safety for manufacturers

    Technical and legal requirements for safety, design, packaging and insurance, to ensure products are safe and fit for purpose. Read more