The government is working to make sure that people have the information and protection they need when they buy goods and services.

Announcements

Consultations

Publications

  1. Guatemala: Consular Fees

    • 30 June 2015
    • Guidance
  2. The Waterways Ombudsman

    • 23 June 2015
    • FOI release
  3. Alternative dispute resolution for consumers

    • 23 June 2015
    • Policy paper

See all publications

Statistics

Detailed guides

  1. Claim compensation for injury or financial loss

    How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations. Read more

  2. Measuring container bottles: register a manufacturer's mark

    Register a new manufacturer's mark and access a list of approved and inactive measuring container bottles (MCB) marks. Read more

  3. Hallmarking policy

    Role of National Measurement Office within hallmarking policy and legislation. Read more

  4. Packaged goods: weights and measures regulations

    What packaged goods are, how they are labelled, units of measurements used and compliance with weights and measures regulation. Read more

  5. Processes for dealing with anti-competitive activity

    Information on competition authorities and sectoral regulation. Read more