The government is working to make sure that people have the information and protection they need when they buy goods and services.

Policies 4

  1. Making it easier to trade

    How the government is updating some of the older laws covering estate agents and street traders.

  2. Making consumer credit markets fairer

    The government wants to make sure that lenders treat borrowers fairly.

  3. Maintaining secure water supplies, high standards of drinking water and effective sewerage services

    How the government is maintaining high standards of water and sewerage services.

  4. Providing better information and protection for consumers

    How the government is changing some laws to help consumers.

Detailed guides

  1. Claim compensation for injury or financial loss

    How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations. Read more

  2. Food standards: labelling, durability and composition

    Requirements for products listed under food standards legislation, such as bottled water, milk, fish and meat; table of UK mineral waters; 'best before' dates. Read more

  3. Processes for dealing with anti-competitive activity

    Information on competition authorities and sectoral regulation. Read more

  4. Hallmarking policy

    Role of National Measurement Office within hallmarking policy and legislation. Read more

  5. Enforcement of the Weights and Measures Act 1985

    Guidance for Local Weights and Measures Authorities who enforce the Weights and Measures Act 1985. Read more