More information and contacts
This section provides the contact details for the Basic Payment Scheme.
Write to us or send evidence to support applications to
Rural Payments Agency
PO Box 352
WORKSOP
S80 9FG
Email: ruralpayments@defra.gov.uk
Call us: 03000 200 301 (Monday to Friday 8.30am to 5pm, except bank holidays).
Please quote your single business identifier (SBI) for all enquiries
Website: www.gov.uk/rpa
For more information about the Basic Payment Scheme in 2022, go to www.gov.uk and search for ‘BPS 2022’.
Look on our website for information about when the Rural Payments service may not be available.
If you want to complain about the level of service you have received or the way that you have been treated, you should use the appropriate organisation’s complaints procedure.
For more information search for the Rural Payments Agency on GOV.UK, then scroll down the page to ‘Complaints procedure’ under ‘Corporate information’.
For information on how we handle personal data go to GOV.UK and search for ‘Rural Payments Agency personal information charter’.