Report a serious childcare incident

Question

Accepted Answer

Who this service is for:

This service is for Ofsted-registered:

You must tell us about:

an allegation of serious harm or abuse committed either at the premises or elsewhere by people who:
- live on the premises
- work on the premises
- look after children on the premises
the disqualification of the registered provider, an employee or someone living on the childcare premises (see guidance on how to waive disqualification)
any significant event that may affect someone’s suitability to look after children, or be in regular contact with children (for instance, health changes or involvement with the police or social services)
events that might affect the condition and safety of the premises or the quality of childcare offered, or lead to ongoing closures (such as a fire or flooding)
the death of a child while in your care
a child’s serious accident, injury or illness while being looked after, including food poisoning affecting at least 2 children
the death of, or a serious accident or injury to, anyone else on the premises (unless you only look after children from birth to the age of 5)

You do not need to tell us about:

minor injuries
general hospital appointments
routine treatments by a doctor
any confirmed case of COVID-19 affecting a child or member of staff
your setting closing, as long as there’s no significant effect on how you provide childcare
going on holiday, unless you have already been notified of a visit during this time

Minor injuries include:

Read more information on what we see as minor injuries.

You will fulfil your legal requirements if you submit the online form within 14 days. It will take about 10 to 20 minutes to complete.

To complete this, you’ll need to have:

Ofsted may:

Tell Ofsted about updates to your registration, such as changes to your address, at enquiries@ofsted.gov.uk