Research and analysis

The Mid-sized business customer survey 2019

This report details the findings from the 2019 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.

Documents

The Mid-sized business customer survey 2019

Details

In 2019, a representative sample of 1,801 businesses were interviewed initially, and 20 follow-up interviews examined issues in more depth.

The survey looked at:

  • the experiences of Mid-sized businesses in dealing with HMRC
  • perceptions of current tax administration
  • attitudes towards tax compliance
  • awareness and perceptions of recent tax policy

Updates to this page

Published 18 July 2022

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