News and communications

CMA finds that Nationwide Building Society breached Article 4 of the Payment Protection Insurance Market Investigation Order 2011 by providing incorrect information to PPI customers.

• Updated: 16 May 2024

From today, regulations enforcing consumer protections against hacking and cyber-attacks will take effect, mandating that internet-connected smart devices meet minimum-security standards by law.

• Updated: 29 April 2024

The government’s Tipping Act is a step closer to coming into force, as today the Code of Practice is published and laid before Parliament. The new Code of Practice will protect the tips of more than 2 million workers giving …

• Updated: 22 April 2024

A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.

• Updated: 18 April 2024

A speech by Marcus Bokkerink, Chair of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.

• Updated: 18 April 2024

Energy Ombudsman expanded to offer free support for small businesses and organisations over energy contract disputes.

• Updated: 4 April 2024

The CMA’s latest monitoring report on road fuel shows that prices at the pump have risen since late January, accompanied by above average margins and spreads.

• Updated: 28 March 2024

Open letter to the fashion retail sector about environmental claims.

• Updated: 27 March 2024

Following CMA action, millions of consumers can now expect to see accurate and clear green claims when shopping for fashion items with ASOS, Boohoo and George at Asda.

• Updated: 27 March 2024

Over 500 households freed from problematic ground rent terms after further CMA intervention.

• Updated: 13 March 2024

Winners demonstrate support for hallmarking excellence and help to protect consumers.

• Updated: 7 March 2024

Hallmarking was in the spotlight at the Chartered Trading Standards Conference in Birmingham in June 2023 with the presentation of the Touchstone Award.

• Updated: 7 March 2024

Two jewellery businesses with an emphasis on creating bespoke commissions are the joint winners of the HALO Award 2023.

• Updated: 7 March 2024

The CMA has published its response to the Department for Business and Trade’s call for evidence on the Package Travel and Linked Travel Arrangements Regulations 2018.

• Updated: 9 February 2024

Letter to Calor Gas Limited about a breach of the Domestic Bulk Order and a breach of the Metered Estates Order.

• Updated: 2 February 2024

New laws to be introduced to ban unavoidable hidden fees to force businesses to be upfront with customers

• Updated: 24 January 2024

Consultation launches on new Pumpwatch scheme that will make it easier for drivers to shop around for the cheapest fuel.

• Updated: 16 January 2024

CMA launches an investigation into the mattress firm over concerns that it could be making misleading price reduction claims

• Updated: 15 December 2023

The CMA will scrutinise ‘green’ claims made by Unilever about certain household essential items, such as a number of cleaning products and toiletries.

• Updated: 12 December 2023

The CMA is inviting views on its areas of focus for 2024 to 2025.

• Updated: 11 December 2023