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Digital transformation

Guidance and regulation

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  • An outline of the skills and behaviours expected of civil servants. Job vacancies will list whether the post uses this framework, or the Success Profiles.

  • How to use chatbots and webchat tools to improve your users’ experience of your service.

  • The Technology Code of Practice is a set of criteria to help government design, build and buy technology.

  • The government introduced a ‘Cloud First’ policy in 2013 for all technology decisions.

  • Here are the 6 brilliant apprenticeship schemes you can choose from.

  • Model Energy Performance Contract, accompanying guidance notes and guide to best practices for the public sector.

  • Understand how to use artificial intelligence ethically and safely

  • Find out what a .gov.uk Approved Registrar does, how to choose one and information about pricing.

  • Make sure your technology, infrastructure and systems are accessible and inclusive for all users.

  • Increase sustainability throughout the lifecycle of your technology.

  • Consistent and standards-based comma-separated values (CSV) files help make data more effective and easier to share across government.

  • Only follow this guidance if CDDO has asked you to use it. Use the existing version 5 if not.

  • One-day GDS Academy course on digital and agile within a policy environment, for staff in a policy based role.

  • Find out if your organisation is eligible for a .gov.uk domain name and what to do if it’s not.

  • Follow these steps to apply for a .gov.uk domain name.

  • Every .gov.uk domain needs a registrant. Find out what they do and who can be a registrant.

  • Guidance to help you assess if artificial intelligence (AI) is the right technology for your challenge.

  • What to do when your .gov.uk domain name is approved.

  • Use the cloud first policy by evaluating cloud computing before other options.

  • Guidance to help you plan and prepare for implementing artificial intelligence (AI).