Guidance

How to correct errors on passports: caseworker guidance

Tells HM Passport Office staff what to do if we issue a passport with an error.

• From: HM Passport Office
• Published: 7 February 2012
• Last updated: 29 January 2026 — See all updates

Documents

How to correct errors on passports

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Details

This guidance tells HM Passport Office staff what to do if we issue a passport with an error.

Published 7 February 2012

Last updated 29 January 2026 + show all updates

1. 29 January 2026

   Full details of changes are listed in the 'Changes from last version of this guidance' section.

2. 24 July 2025

   Updated to version 28.0 of the guidance.

3. 7 November 2024

   Guidance updated to remove references to DMS (Document Management Service) and transferring applications to AMS (Application Management System).

4. 14 November 2022

   This guidance has been updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

5. 29 September 2022

   Accessible version added.

6. 7 February 2012

   First published.