Corporate report

Planning Inspectorate Customer Charter

One of the Planning Inspectorate’s key priorities is delivering ‘excellent customer service’. We are committed to putting customers at the heart of everything we do, understanding customer needs and improving the customer’s experience when dealing with us.

From:
Planning Inspectorate
Published
6 April 2017
Last updated
29 April 2024 — See all updates

Documents

Customer Charter

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The Planning Inspectorate has published its Customer Charter.

Published 6 April 2017
Last updated 29 April 2024 + show all updates

  1. Outcomes for Breaching the Charter added to the charter

  2. Wording updated on the final bullet point of 'In return – we ask that you:'

  3. First published.

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